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Author Topic: Loop between login page and dashboard?  (Read 943 times)

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« on: December 05, 2019, 05:57 »
+1
Hi, since a couple of hours, if I try to open my dashboard on Adobe Stock contributors, I get a loop between the dashboard and the login page.
Anyone have the same problem?
Thank you!


« Reply #1 on: December 05, 2019, 05:59 »
0
Yes. I stopped the cycle with browser, and it asked me to reset my password. After doing that it worked OK.

« Reply #2 on: December 05, 2019, 06:00 »
0
Same here. Just tried on a different browser (FF) and I received an email saying I need to reset my password!

« Reply #3 on: December 05, 2019, 06:02 »
+3
Matt - password reset email genuine?

« Reply #4 on: December 05, 2019, 09:13 »
+1
Same issue here, looks like it's under attack

« Reply #5 on: December 05, 2019, 11:34 »
+3
Matt - password reset email genuine?

This happened in my personal account as well. I changed the password and all seems to be fine. I am asking for additional information and will let you know what I find out.

Thank you,

Mat


« Reply #7 on: December 05, 2019, 19:21 »
+1
Haven't been asked to change my password; just the Adobe Stock page stuck in an endless loop.

I don't mind requiring periodic password changes as part of a planned and communicated security program, but this is just sloppy programming. How are the thousands of users that don't visit this forum supposed to know how to stop or fix the looping program? I had no problem signing into stock.adobe.com with the same credentials.


 

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