MicrostockGroup
Agency Based Discussion => Adobe Stock => Topic started by: lazy_ella on March 15, 2022, 13:25
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So, the weirdest thing happened today: I looked at my sales and noticed that I had one where I did not recognise the preview picture at all. So I clicked on it, and it shows a photo of some Greek (?) ruins.
So, apparently I have sold this photo. Problem is: I have not taken it. Never seen it before in my life. I don't even have ANY photos in my whole account, I only do vectors / illustrations. The file description fits the vector that, up to now, had been there.
Does anyone have experience with this sort of bug? Does it resolve itself or should I contact someone at Adobe? Maybe Mat sees this and has an idea?
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So, the weirdest thing happened today: I looked at my sales and noticed that I had one where I did not recognise the preview picture at all. So I clicked on it, and it shows a photo of some Greek (?) ruins.
So, apparently I have sold this photo. Problem is: I have not taken it. Never seen it before in my life. I don't even have ANY photos in my whole account, I only do vectors / illustrations. The file description fits the vector that, up to now, had been there.
Does anyone have experience with this sort of bug? Does it resolve itself or should I contact someone at Adobe? Maybe Mat sees this and has an idea?
Nope, that's a new one for me. Send me an email with the image ID number, a screen shot of your activity stats showing the sale, and your Adobe ID and I'll check it out. Email [email protected]
Thanks,
Mat