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Agency Based Discussion => Adobe Stock => Topic started by: nielskliim on December 28, 2022, 09:45

Title: Adobe Tax Form link is broken
Post by: nielskliim on December 28, 2022, 09:45
I'm sorry to bore everybody with a tax form question. But the link to my Tax Form on adobe is broken. It is saved on an old Fotolia url, which is now dead: https://eu.fotolia.com/Member/TaxCenter/TaxForm/W8BEN/xxxxxx

Has anybody had the same problem? - and solved it?

Regards
Niels
Title: Re: Adobe Tax Form link is broken
Post by: Jo Ann Snover on December 28, 2022, 10:14
I'm in the US, so my tax form is a W-9, but the link appears to be working when I ask to view my current form:

https://contributor.stock.adobe.com/en/tax/document

That link is generic, although unless you're logged in nothing will happen. Perhaps you could try that link - possibly with your language code in place of .../en/... - and see if it works for you?
Title: Re: Adobe Tax Form link is broken
Post by: MatHayward on December 28, 2022, 10:46
I'm sorry to bore everybody with a tax form question. But the link to my Tax Form on adobe is broken. It is saved on an old Fotolia url, which is now dead: https://eu.fotolia.com/Member/TaxCenter/TaxForm/W8BEN/xxxxxx

Has anybody had the same problem? - and solved it?

Regards
Niels

I am not aware of any system-wide issues like this, Niels. Please contact the tax team directly for assistance via [email protected].

Thank you,

Mat Hayward
Title: Re: Adobe Tax Form link is broken
Post by: Jo Ann Snover on December 28, 2022, 11:15
...Please contact the tax team directly for assistance via [email protected]...

My experience with this email is unlike other Adobe support - I think because it's outsourced to a third party. It was a black hole.

It was last year, admittedly, but I never got a reply to my support request beyond the auto-responder. I sent a followup after a couple of weeks and got nothing from that either.
Title: Re: Adobe Tax Form link is broken
Post by: nielskliim on December 28, 2022, 19:44
Thanks for the answers Jo Ann and Mat.

I filled out a new document today, and after doing that the link on https://contributor.stock.adobe.com/dk/account#tax-info change to the link that Jo Ann wrote.

I just needed to see how I had filled out the previous form, before I filled out the new. As I couldn't find the old one I just filled out, the new, after my best knowledge, and are now crossing my fingers for it to be right 😀

Niels