MicrostockGroup

Agency Based Discussion => Adobe Stock => Topic started by: wds on July 27, 2022, 11:38

Title: Adobestock SFTP not working?
Post by: wds on July 27, 2022, 11:38

Anyone else having problems with sftp video uploads on Adobe?

Title: Re: Adobestock SFTP not working?
Post by: angelacat on July 27, 2022, 12:37

Yes me - I'm using Microstock plus - but getting "wrong ftp login error"

Title: Re: Adobestock SFTP not working?
Post by: wds on July 27, 2022, 12:44

filezilla here:

Error:   Authentication failed.
Error:   Critical error: Could not connect to server

Title: Re: Adobestock SFTP not working?
Post by: angelacat on July 27, 2022, 13:35

Raised a fault call with Adobe support - waiting reply

Title: Re: Adobestock SFTP not working?
Post by: MatHayward on July 27, 2022, 13:49

I've seen this thread and am looking into it now. I will keep you updated.

-Mat

Title: Re: Adobestock SFTP not working?
Post by: Fatmanphoto on July 27, 2022, 14:00

Came here to see if it is just me.

Title: Re: Adobestock SFTP not working?
Post by: angelacat on July 27, 2022, 14:10

Thanks Matt  :)

Title: Re: Adobestock SFTP not working?
Post by: angelacat on July 27, 2022, 14:11

Reply from Adobe tech
"Our engineers are already aware and are working on it.  Please allow some time and I'll get back to you".

Title: Re: Adobestock SFTP not working?
Post by: Fatmanphoto on July 27, 2022, 14:27

Seems to be working now - at least as far as logging in.

Title: Re: Adobestock SFTP not working?
Post by: MatHayward on July 27, 2022, 14:33

Yes, this is fixed <knock on wood>. I had to generate a new password to make it work with my account so if you run into the error message again, try that.

Thanks for all the helpful reports,

Mat

Title: Re: Adobestock SFTP not working?
Post by: wds on July 27, 2022, 17:11

Worked for me now without generating a new password. Thanks!