MicrostockGroup
Agency Based Discussion => Adobe Stock => Topic started by: Findura on November 06, 2022, 05:57
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AS suddenly throws all my submitted videos into the "data problems" folder.
And they won't tell me why :
"Unfortunately I cannot provide you with specifics on each rejection."
My account is only two months old, but I'm not new to the microstock business, nor am I new as an AS Contributor. I already had a previous account with AS in 2019 until this year. But I have never had "data issues", at least not in this dimension.
For the first 500 videos submitted, there were no problems. 0 data problems. All of a sudden though, for about 4 weeks now, all my videos have "data problems"
And AS doesn't tell me what that problem is supposed to be.
I can't see any problem.
When I resubmit the same videos, sometimes 1 out of 10 is accepted, sometimes 4 or even 6, but sometimes none.
I am sure that my videos are technically ok. SS has accepted them all. Also my titles and keywords are fine, I always choose them very carefully.
I get completely blocked by AS and they don't tell me why.
What does this mean?
What can I do?
edit:
I had accidentally changed the keyword language and didn't realize it. That was the reason for the rejections.
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What can I do?
Write to support.