Author Topic: Big credit but no sale. Has this happened to anyone else? (Read 3960 times)

cristianstorto · « **on:** September 13, 2023, 01:04 »

This morning, my disposable income increased by a 3-digit amount but when I check my sales it shows nothing for that amount. I don't do illustrations, so they certainly don't come from the free collection bonus and I haven't received any emails from Adobe. Now, before reporting the incident to customer service, I would like to know if the same thing has happened to anyone else. Thank you all!

bpawesome · « **Reply #1 on:** September 13, 2023, 01:07 »

yes same here not sure what's going on...

HalfFull · « **Reply #2 on:** September 13, 2023, 01:11 »

Received a very large payment today… possibly the AI learning payment?!?

smcbuki · « **Reply #3 on:** September 13, 2023, 01:12 »

Same here.

PhotoBomb · « **Reply #4 on:** September 13, 2023, 01:16 »

Wilm · « **Reply #5 on:** September 13, 2023, 01:17 »

Same here. Must be a bug.

panicAttack · « **Reply #6 on:** September 13, 2023, 01:20 »

Yep, same here.

zastavkin · « **Reply #7 on:** September 13, 2023, 01:33 »

Maybe for AI training?
About the same as a monthly royalty on Adobe.

cobalt · « **Reply #8 on:** September 13, 2023, 01:36 »

same here

Hope it is a pleasant surprise and not a problem that needs investigations

Ai training money would be great news.

mike123 · « **Reply #9 on:** September 13, 2023, 01:39 »

Same here. Never gave away any free images, so that's not it. Likely a bug

rkz91 · « **Reply #10 on:** September 13, 2023, 02:21 »

Yes, I got today ~110$

Justanotherphotographer · « **Reply #11 on:** September 13, 2023, 02:28 »

Also got a big payment. Was worried that they'd taken a load of my work for their free collection without permission (or I'd accidently clicked a box somewhere!).

Maybe the AI payment?

MxR · « **Reply #12 on:** September 13, 2023, 02:37 »

another free collection batch?

DaLiu · « **Reply #13 on:** September 13, 2023, 02:47 »

Same here, a lot of money.

dino · « **Reply #14 on:** September 13, 2023, 02:57 »

Same, extra 100+ without a sale.

panicAttack · « **Reply #15 on:** September 13, 2023, 03:03 »

Quote from: dino on September 13, 2023, 02:57

Same, extra 100+ without a sale.

almost 600 here.

i have never participated in any free collections

Artist · « **Reply #16 on:** September 13, 2023, 03:17 »

Same, I never participated in any Free collection and got sale.
Must be something to do with AI learning.

cobalt · « **Reply #17 on:** September 13, 2023, 03:19 »

In the Adobe discord reports of up to 2300 dollars and that Ai only accounts got the money as well.

Interesting mystery.

https://discord.com/channels/692119372793118831/721075812412948490

hiker · « **Reply #18 on:** September 13, 2023, 03:20 »

...same by me...
if it is not a bug, then it might be only digital data licenses for AI generated content, - reference images...

DaLiu · « **Reply #19 on:** September 13, 2023, 03:20 »

Quote from: cobalt on September 13, 2023, 03:19

In the Adobe discord reports of up to 2300 dollars and that Ai only accounts got the money as well.

Interesting mystery.

https://discord.com/channels/692119372793118831/721075812412948490

can you share adobe discord link please, thanks

Roscoe · « **Reply #20 on:** September 13, 2023, 03:22 »

Same here. Decent amount. Can't request payout yet though. Maybe because it's too close to the previous request which is still processing.

thx9000 · « **Reply #21 on:** September 13, 2023, 03:26 »

I usually check my sales only and completely missed this. 300$+ here. Pretty nice if real but would also want to know what it comes from

FHphotography · « **Reply #22 on:** September 13, 2023, 03:32 »

I think it was another buyout, renting the pictures for a year. One was in in July and now another. I think it was same time last year. At least I hope it is not a bug

.

akaza · « **Reply #23 on:** September 13, 2023, 03:54 »

its free collection up-front payment, go to your contributor dashboard and check "Eligible for free collection". I never agree with this free collection

PokemonMaster · « **Reply #24 on:** September 13, 2023, 04:21 »

Quote from: akaza on September 13, 2023, 03:54

its free collection up-front payment, go to your contributor dashboard and check "Eligible for free collection". I never agree with this free collection

If you didn't agree, then this isn't it. And I know more people, who did not agree or was not offered, and they still get this payment. Also, I agreed and my images are still in review. I expect payment at the end of September

panicAttack · « **Reply #25 on:** September 13, 2023, 04:21 »

Quote from: akaza on September 13, 2023, 03:54

its free collection up-front payment, go to your contributor dashboard and check "Eligible for free collection". I never agree with this free collection

not that, it's just eligible for free, not free

I also have that but nothing when I check "free" files

this is probably some AI learning thing

gameover · « **Reply #26 on:** September 13, 2023, 04:23 »

same here, a pile of money without corresponding sales.
I'm not complaining but... Mat please, is there a way to know what happens? I would be very grateful for an explanation

Justanotherphotographer · « **Reply #27 on:** September 13, 2023, 04:24 »

Quote from: Roscoe on September 13, 2023, 03:22

Same here. Decent amount. Can't request payout yet though. Maybe because it's too close to the previous request which is still processing.

Yes, you can only request one at a time.

stockyme · « **Reply #28 on:** September 13, 2023, 04:26 »

A nice bonus all of suden and I immediately withdrawl that gift.. I hope it won't be reversed

Artist · « **Reply #29 on:** September 13, 2023, 04:27 »

Quote from: akaza on September 13, 2023, 03:54

its free collection up-front payment, go to your contributor dashboard and check "Eligible for free collection". I never agree with this free collection

It is not linked with free collection, I never opted for it.

offisapup · « **Reply #30 on:** September 13, 2023, 05:31 »

Does anyone have an abnormally high number of sales to go with the bonus amount? Someone has downloaded 10 percent of my port in a single day. I'm not complaining but it's definitely not something that's happened before.

[email protected] · « **Reply #31 on:** September 13, 2023, 05:43 »

Isn't it another good reason to love Adobe?

We are all wondering where our money suddenly came from.

While in Shutter forum we have been wondering where our money suddenly went.

cobalt · « **Reply #32 on:** September 13, 2023, 05:45 »

Quote from: offisapup on September 13, 2023, 05:31

Does anyone have an abnormally high number of sales to go with the bonus amount? Someone has downloaded 10 percent of my port in a single day. I'm not complaining but it's definitely not something that's happened before.

I would ask Adobe about that, but also prepare yourself to have your port closed during the "investigation".

In many groups producers reported abnormal sales activity followed by account closure until the fraud team could check it out.

Some reported their port was "freed" after a few weeks, others report the problem happened again and their ports were closed for months.

This has nothing to do with ai issues, apparently this is about fraudulent credit card use or other fraud issues.

I hope for you the sales are real.

Contemporary Dave · « **Reply #33 on:** September 13, 2023, 05:50 »

Just come on here to ask the same question! About $50 has been added to my earnings.

panicAttack · « **Reply #34 on:** September 13, 2023, 06:00 »

Quote from: cobalt on September 13, 2023, 05:45

Quote from: offisapup on September 13, 2023, 05:31
Does anyone have an abnormally high number of sales to go with the bonus amount? Someone has downloaded 10 percent of my port in a single day. I'm not complaining but it's definitely not something that's happened before.

I would ask Adobe about that, but also prepare yourself to have your port closed during the "investigation".

In many groups producers reported abnormal sales activity followed by account closure until the fraud team could check it out.

Some reported their port was "freed" after a few weeks, others report the problem happened again and their ports were closed for months.

This has nothing to do with ai issues, apparently this is about fraudulent credit card use or other fraud issues.

I hope for you the sales are real.

Thousands contributors are reporting this so it's probably not fraud card issue.

cobalt · « **Reply #35 on:** September 13, 2023, 06:26 »

Thousands are reporting money in their account.

But this producer is reporting a huge amount of downloads (and money).

Different thing.

And in the last few months there have been reports of producers having absurd high sales, 500 sales in a few minutes. They report this to Adobe and then their account was blocked for a fraud review.

I hope he is lucky.

see example

https://www.facebook.com/groups/AdobeStockWorldwide/permalink/1256300721748903/

panicAttack · « **Reply #36 on:** September 13, 2023, 06:30 »

Yes I see now. He also has many downloads and that's different thing

This topic is open about us without any new downloads buy huge amount of earnings added

panicAttack · « **Reply #37 on:** September 13, 2023, 07:00 »

Someone posted on Facebook group screenshot. It is Adobe Firefly or ai training compensation.

So congrats or maybe not to all of us, our assets trained ai that will not need us anymore. 😁

Souf10 · « **Reply #38 on:** September 13, 2023, 07:03 »

cobalt · « **Reply #39 on:** September 13, 2023, 07:04 »

https://www.facebook.com/groups/AdobeStockWorldwide/permalink/1257161071662868/

Lowls · « **Reply #40 on:** September 13, 2023, 07:11 »

https://helpx.adobe.com/stock/contributor/help/firefly-faq-for-adobe-stock-contributors.html

this was on my header today

cobalt · « **Reply #41 on:** September 13, 2023, 07:17 »

thanks, that makes it official

would be great if we could get a lump sum in the downloads/earnings area. It is not showing up on stockperformer.

also for accounting

Mir · « **Reply #42 on:** September 13, 2023, 07:25 »

Am I the only one not happy about this...

biibii · « **Reply #43 on:** September 13, 2023, 07:28 »

Interesting and nice but a bit low, because its a one-time payment per image and only if downloaded too, i calculated 0.05 USD

per image.
That means, in the worst case, endless similar copies of my images for only 0.05 USD

And next year, it is (the data) used again in Firefly, but for 0.00USD

But still better than SS oder 123rf or all the others. Long life Adobe Stock

Artist · « **Reply #44 on:** September 13, 2023, 07:28 »

Quote from: Lowls on September 13, 2023, 07:11

https://helpx.adobe.com/stock/contributor/help/firefly-faq-for-adobe-stock-contributors.html

this was on my header today

Yes, I also got it.. Can anyone explain that is it just one time or this can occur again in future?

lowbouncerate · « **Reply #45 on:** September 13, 2023, 07:30 »

Yes, it is AI FF Training Payment.
Hold on my friends, Free Collection will be happening last week of Sep-23

Mir · « **Reply #46 on:** September 13, 2023, 07:30 »

One-time

Yakystockero · « **Reply #47 on:** September 13, 2023, 07:31 »

Se ha(n) añadido $665.78 extra de fondo de contribuyente de Firefly al saldo disponible. Pago mínimo único de 1 USD. Más información

An extra $665.78 of Firefly contributor fund has been added to the available balance. Minimum one-time payment of 1 USD. More information

gameover · « **Reply #48 on:** September 13, 2023, 07:38 »

oops, you know yet...
It seems to be a firefly bonus scheduled for today

https://helpx.adobe.com/stock/contributor/help/firefly-faq-for-adobe-stock-contributors.html

lima · « **Reply #49 on:** September 13, 2023, 07:42 »

HalfFull · « **Reply #50 on:** September 13, 2023, 08:07 »

Mat, if you see this... first off I'd just like to say thanks, much appreciated.

Couple of questions though, one screen grab states future payouts would be based on new approved images and downloads. Is that downloads from the new files or, your total downloads from your overall port for whatever time period decided? The Adobe email has confirmed it's downloads from new files.

Secondly, will AI generated images be included or excluded from the AI bonus. I guess if they're included in Firefly learning there maybe a risk that AI is trying to learn from itself including the mistakes... that could lead to poor results in the long run. I guess there will also be a risk it would accelerate the numbers of AI images being submitted... we already have over a month wait for images to be approved so there is potential for this to deteriorate further. Cheers

Reimar · « **Reply #51 on:** September 13, 2023, 08:08 »

Way better than SS - $282 based on 9000 photographs at AS.

mike123 · « **Reply #52 on:** September 13, 2023, 08:10 »

The fact that it's just a one-time payment for a lifetime commercial usage of our photos in Firefly AI, makes it even less compelling to upload new content to Adobe. I'm happy I only uploaded low-quality stuff to Adobe in the last 3 years (since Shutterstock's demise) and now see no reason to change that in future.

HalfFull · « **Reply #54 on:** September 13, 2023, 08:25 »

Quote from: MatHayward on September 13, 2023, 08:20

Quote from: HalfFull on September 13, 2023, 08:07
Mat, if you see this... first off I'd just like to say thanks, much appreciated.

Couple of questions though, one screen grab states future payouts would be based on new approved images and downloads. Is that downloads from the new files or, your total downloads from your overall port for whatever time period decided? The Adobe email has confirmed it's downloads from new files.

Secondly, will AI generated images be included or excluded from the AI bonus. I guess if they're included in Firefly learning there maybe a risk that AI is trying to learn from itself including the mistakes... that could lead to poor results in the long run. I guess there will also be a risk it would accelerate the numbers of AI images being submitted... we already have over a month wait for images to be approved so there is potential for this to deteriorate further. Cheers

Thanks for the question.

All content that is on Adobe Stock goes through the same strict submission guidelines and moderation process, which includes Generative AI images. This content enhances our dataset training model, and we decided to include this content for the commercially released version of Firefly. Contributors of generative AI were included in the bonus payment.

-Mat Hayward

Thanks for the response Mat. I guess you'll have seen quite a few pages of the AI errors that have been accepted. Is it the intention of Adobe to really ramp up the reviewing process. It seems that the reviewers are probably under a lot of pressure at the moment (given the long delays for image approvals) which may result in rushed decisions.

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Author Topic: Big credit but no sale. Has this happened to anyone else? (Read 3960 times)

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