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Author Topic: Can't log in  (Read 1673 times)

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PZF

« on: May 17, 2016, 01:41 »
0
Ok - for some reason I have to sign in again rather than just use whatever hs been stored in my computer memory.
My 'usual' password doesn't work - but maybe that is because I have had to use another one at some stage and I have forgotten it. Maybe......
Request new password.
Get the email and link.
Go to link. Add and confirm new password.
Get message: FAILED TO UPDATE PASSWORD.
Sigh........
Anybody else?


« Reply #1 on: May 17, 2016, 04:49 »
0
During logging, when we tick mark "remember me", browser save this logging info in encrypted form in text file know as cookie.

There is another feature of browser which called  "saved login" or "autosave password". During entering user ID and password, browser show message for saving it. If we click remember then these information will be save in browser database and can be seen by anyone, who use your system until we protect database with master key.

Clear all cookies, delete all browsing history, remove any saved password from browser, then try again from clicking ForgotPassword, under Forgot log in info, type your email address and reset your password.

If still unsuccessful, try another browser.  Hope you will be able to change password.

« Last Edit: May 17, 2016, 04:52 by Kamran »


PZF

« Reply #3 on: May 18, 2016, 02:11 »
+1
Thanks all....sorted!


 

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