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Agency Based Discussion => Adobe Stock => Topic started by: Dodie on August 10, 2017, 06:27

Title: Can I use my As/FT credits to buy Adobe software (not CC)?
Post by: Dodie on August 10, 2017, 06:27
Adobe doesn't accept PP payment for other than CC products, at least I couldn't find a way to do so.

Apparently, I have to convert my credits 3 times back and forth at the worse rate to buy something from Adobe, I can't believe this is happening.

Any advice, please?
Title: Re: Can I use my As/FT credits to buy Adobe software (not CC)?
Post by: SpaceStockFootage on August 10, 2017, 07:14
What's so unbelievable about it... I'm assuming that's how you pay for anything in a currency other than your own, unless they accept Paypal? As for them accepting credits, it's unlikely. It would be like an iTunes seller buying a Mac. Some stock places, you can't even buy stock with your credits, let alone something from one of their sister companies. 
Title: Re: Can I use my As/FT credits to buy Adobe software (not CC)?
Post by: Dodie on August 10, 2017, 07:44
I find unbelievable that they accept PP for some of their software but not for all software.
No, it's not how I pay, I haven't found yet a place where you can't pay with PP for software.

Thanks for your input anyway.
Title: Re: Can I use my As/FT credits to buy Adobe software (not CC)?
Post by: cathyslife on August 10, 2017, 07:55
I find unbelievable that they accept PP for some of their software but not for all software.
No, it's not how I pay, I haven't found yet a place where you can't pay with PP for software.

Thanks for your input anyway.


Yes, that is weird that they don't accept PP for everything. You might send an email to Mat Hayward directly, maybe he can help you figure something out, yeah?
Title: Re: Can I use my As/FT credits to buy Adobe software (not CC)?
Post by: Dodie on August 10, 2017, 08:05
Yes, that is weird that they don't accept PP for everything. You might send an email to Mat Hayward directly, maybe he can help you figure something out, yeah?

Thanks Cathy.
I don't want to burden Mat with this, I could call their office in my country but I searched in the meantime and it seams this is how they work.

Strange is that they shows me the price in but they don't let me use my master card either, they force me to pay with the Visa card, which is local currency.
Never seen a place where they dictate which card you can use.
Title: Re: Can I use my As/FT credits to buy Adobe software (not CC)?
Post by: Noedelhap on August 10, 2017, 10:11
Adobe is terrible when it comes to payment options for their software.
Title: Re: Can I use my As/FT credits to buy Adobe software (not CC)?
Post by: MatHayward on August 10, 2017, 10:28
To answer the question in the subject line, no your earnings inside your Adobe account cannot be used to purchase Adobe products. You would need to convert them first via PayPal or Skrill and then use that currency. It's a good suggestion though and I'll be sure to share the idea with the team.

-Mat
Title: Re: Can I use my As/FT credits to buy Adobe software (not CC)?
Post by: Dodie on August 10, 2017, 11:23
Thank you Mat.
Yes, I have to convert first with PP to my country's currency and then back to for Adobe payment.

Thanks for offering to share with the team.