Agency Based Discussion > Adobe Stock
Card payments being reversed at Fotolia.
michmac:
There appears to be a massive increase in buyers credit card reversals at Fotolia at the moment. The one I had yesterday was backdated to Feb 2008 and other people are reporting reversals of payments from 2007. Anyone else think it's unfair to penalise contributors for what looks to be a Fotolia accountacy error? Chargebacks are normally rectified in a maximum of 12 months.
disorderly:
I can't say it's unfair; if Fotolia didn't get paid, why should they take the hit alone? But incompetent? That I'll agree with. To take a year and a half to figure out they have an accounting problem, and then to ding us without so much of a word of warning are signs both of incompetence and lousy supplier relations.
HughStoneIan:
--- Quote from: disorderly on January 24, 2009, 10:06 ---I can't say it's unfair; if Fotolia didn't get paid, why should they take the hit alone? But incompetent? That I'll agree with. To take a year and a half to figure out they have an accounting problem, and then to ding us without so much of a word of warning are signs both of incompetence and lousy supplier relations.
--- End quote ---
"Incompetence and lousy supplier relations" are business as usual for some companies.
b79:
01-23-2009 12:55:01 pm Buyer's credit card declined (Photo Buy credit, 12-05-2007 01:47:19 pm) -1.4 Validated
01-23-2009 12:55:01 pm Buyer's credit card declined (Photo Buy credit, 10-12-2007 09:28:24 am) -0.35 Validated
:o
ps. the sold contents part doesn't show i had any sale for 1.4 on 12-05-2007 or for 0.35 en 10-12-2007 (or for any value at the time it says). do they remove the canceled sales from the list?
DanP68:
--- Quote from: HughStoneIan on January 25, 2009, 08:08 ---
--- Quote from: disorderly on January 24, 2009, 10:06 ---I can't say it's unfair; if Fotolia didn't get paid, why should they take the hit alone? But incompetent? That I'll agree with. To take a year and a half to figure out they have an accounting problem, and then to ding us without so much of a word of warning are signs both of incompetence and lousy supplier relations.
--- End quote ---
"Incompetence and lousy supplier relations" are business as usual for some companies.
--- End quote ---
Well said. I have no regrets for leaving Fotolia. They were a constant headache, and it appears they still are.
Navigation
[0] Message Index
[#] Next page
Go to full version