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Agency Based Discussion => Adobe Stock => Topic started by: MatHayward on March 11, 2019, 11:52

Title: Change to sales notification email
Post by: MatHayward on March 11, 2019, 11:52
Hi Everyone,

I want to give you a heads up. Starting tomorrow, instead of sending email notifications for each sale you receive all day long, we will begin sending one email per day with the aggregate total of sales from the day prior.

Kind regards,

Mat Hayward
Title: Re: Change to sales notification email
Post by: Stockmaan on March 11, 2019, 12:17
Already one week I don't get all email notifications for my sales! Few sales a day are without email notifications. I see sales at Contributor portal. I send ticket (contact) about this. Only me I see.
Happy to read now this.
Title: Re: Change to sales notification email
Post by: Dumc on March 11, 2019, 13:22
I prefer real time e-mail about a sale. I have open gmail all the time at home, and I see sale immediately without having to refresh page. Tjis once per day for previous day sucks.

I don't understand why every single MS site, insted of updating for the better, it always gets worse.
Title: Re: Change to sales notification email
Post by: Uncle Pete on March 11, 2019, 13:41
Hi Everyone,

I want to give you a heads up. Starting tomorrow, instead of sending email notifications for each sale you receive all day long, we will begin sending one email per day with the aggregate total of sales from the day prior.

Kind regards,

Mat Hayward

Oh good, less binging notifications on the phone and less emails. Works for me. One a day. Now I wonder what time?  ;)

Title: Re: Change to sales notification email
Post by: ODesigns on March 11, 2019, 14:47
My two questions on this are:

1. What time will this daily email go out?
2. Will this time be consistent everyday?

Both are important to my sanity.
Title: Re: Change to sales notification email
Post by: MatHayward on March 11, 2019, 15:16
My two questions on this are:

1. What time will this daily email go out?
2. Will this time be consistent everyday?

Both are important to my sanity.

Since your sanity is at stake, we will do our best to be consistent for you :)

 I'm told the emails are scheduled to go out during the morning hours based on the location of each contributor. The specific time will likely vary based on how many emails are in the queue to be sent.

-Mat
Title: Re: Change to sales notification email
Post by: PhotoBomb on March 12, 2019, 04:24
Will the 'Activity' page still show sales in real time? Or will it only be updated once a day also?

At minimum then the default stats should be the current months total $$ and the # of downloads - not some other random time frame.

And get rid of the graph it's the most useless waste of space.
Title: Re: Change to sales notification email
Post by: HalfFull on March 12, 2019, 06:45
I prefer real time e-mail about a sale. I have open gmail all the time at home, and I see sale immediately without having to refresh page. Tjis once per day for previous day sucks.

I don't understand why every single MS site, insted of updating for the better, it always gets worse.

Bit disappointed with this as well.

Receiving an email telling me what I earned yesterday, which I already know from checking stats before heading to bed, isn't as useful as being told about sales as they happen. I guess it'll be something I'll just switch off as it's a little pointless, which I guess AS would be happy with as its a feature about reducing IT resources rather than being useful to contributors.
Title: Re: Change to sales notification email
Post by: Sammy the Cat on March 12, 2019, 10:30
My two questions on this are:

1. What time will this daily email go out?
2. Will this time be consistent everyday?

Both are important to my sanity.

Since your sanity is at stake, we will do our best to be consistent for you :)

 I'm told the emails are scheduled to go out during the morning hours based on the location of each contributor. The specific time will likely vary based on how many emails are in the queue to be sent.

-Mat

How do you turn off this needless email traffic Mat?  I'm not interested in seeing emails about sales

Edit: No need I found it emails duly turned off
Title: Re: Change to sales notification email
Post by: Dumc on March 12, 2019, 10:41
Heh, I was checking (refreshing) Fotolia site all day and it seemed like no sales, now I went to adobe and noticed on "Insights" page that I actually had sales. Seems like Fotolia site doesn't update no more about the sales.
Title: Re: Change to sales notification email
Post by: milo22 on March 12, 2019, 11:59
I would prefer to see my daily downloads/incoming direct in the dashboard... and maybe the last 10 download... and of course still a searchbar for my own portfolio
Title: Re: Change to sales notification email
Post by: ODesigns on March 12, 2019, 15:02
Just got a notification in my Fotolia (yes, I still log in there) dashboard.  It's the daily sales notification.  (But I didn't receive an email yet.)

But, all it said was my overall total for the day prior, and it only listed my best seller.  It didn't specify how many I sold, or what they all were.

This isn't the way the notifications are going to be, I hope.

I'd like a daily total, AND a complete list of what sold and for how much.

Right?
Title: Re: Change to sales notification email
Post by: Uncle Pete on March 12, 2019, 16:02
Got mine, Noon CDT.
Title: Re: Change to sales notification email
Post by: Dodie on March 13, 2019, 05:10
Just got a notification in my Fotolia (yes, I still log in there) dashboard.  It's the daily sales notification.  (But I didn't receive an email yet.)

But, all it said was my overall total for the day prior, and it only listed my best seller.  It didn't specify how many I sold, or what they all were.

This isn't the way the notifications are going to be, I hope.

I'd like a daily total, AND a complete list of what sold and for how much.

Right?
The email says the same thing, "Yesterday you made" and the bestseller, nothing more. It is totally useless.
Title: Re: Change to sales notification email
Post by: dino on March 13, 2019, 06:01
I see nothing wrong with one daily email, but the content is totally useless. I would rather see the breakdown of sales, not a total + bestseller. I want to know what files are selling, not only one best seller.
Title: Re: Change to sales notification email
Post by: panicAttack on March 13, 2019, 06:14
if it stays as it is now, we will see same image (all time best seller dont change every day, for longer contributors maybe ever) with only total earnings every day.

I would like to know thoughts of person who is giving advice to web developers who are doing things like that...

He is not contributors for sure.

And if we want to see images downloaded that day we need to log in, go to my statistic, then click activity, and choose time period.

:D :D

seems like they want to hide something from us, not show.

Sending daily mails can be good change to me, but we need to see total earnings AND each download for that day.

Title: Re: Change to sales notification email
Post by: Desintegrator on March 13, 2019, 06:58
Very disappointed...
I'd prefer to have the option for real time sale reports in emails.

Also it was a mistake to decrease the functionality of Fotolia contributor interface as Adobe Stock's interface is seriously lacking in functionality an poorly designed.
Fotolia used to have the most pleasant contributor interface among all microstock sites.

On adobe stock i can't even find where can i see the last sales i had. Which should be the default view for contributors.
It's feels really bad to lose the Fotolia interface for this semi-functional beta site.

What i would prefer grouped together in one email are reports about file reviews.
But please, keep the one by one sales report emails!
Title: Re: Change to sales notification email
Post by: marthamarks on March 13, 2019, 08:24
I'm happy to be an Adobe Stock contributor. But, like others here, I'm disappointed that a respected high-tech company whose products we all use can't seem to get its act together when it comes to providing useful info to its contributors.

Receiving an email with my previous day's total royalty and "daily best seller" does me no good. I still have to log in to see the complete picture.

Mat, please keep working on this.
Title: Re: Change to sales notification email
Post by: Pauws99 on March 13, 2019, 09:09
I'm happy to be an Adobe Stock contributor. But, like others here, I'm disappointed that a respected high-tech company whose products we all use can't seem to get its act together when it comes to providing useful info to its contributors.

Receiving an email with my previous day's total royalty and "daily best seller" does me no good. I still have to log in to see the complete picture.

Mat, please keep working on this.
I don't think any stock agency produces much meaningful data to be honest.
Title: Re: Change to sales notification email
Post by: marthamarks on March 13, 2019, 09:39
I'm happy to be an Adobe Stock contributor. But, like others here, I'm disappointed that a respected high-tech company whose products we all use can't seem to get its act together when it comes to providing useful info to its contributors.

Receiving an email with my previous day's total royalty and "daily best seller" does me no good. I still have to log in to see the complete picture.

Mat, please keep workin g on this.
I don't think any stock agency produces much meaningful data to be honest.

You're right about that, and I sometimes wonder if the murkiness isn't intentional. Still, we do know that the old Fotolia site was better that what we've got now.

One thing I did not like about Fotolia was that we couldn't edit our own captions/descriptions once images were accepted there. Adobe fixed that, made it possible to do our own edits, which IMHO was a huge improvement. Beyond that, it's something of a dud.
Title: Re: Change to sales notification email
Post by: Pauws99 on March 13, 2019, 09:47
I just adopt the cynical view that its not a priority for them.
Title: Re: Change to sales notification email
Post by: marthamarks on March 13, 2019, 10:04
I just adopt the cynical view that its not a priority for them.

As before, I'm sure you're right about that. And it's not a huge matter for me either.

Just an annoyance.
Title: Re: Change to sales notification email
Post by: disq on March 13, 2019, 10:08
Less email checking, sounds good to me!
Title: Re: Change to sales notification email
Post by: Fairplay on March 13, 2019, 12:03
Less email checking, sounds good to me!

... and more refreshing the site! :P
Title: Re: Change to sales notification email
Post by: Uncle Pete on March 13, 2019, 17:12
I see nothing wrong with one daily email, but the content is totally useless. I would rather see the breakdown of sales, not a total + bestseller. I want to know what files are selling, not only one best seller.

Noonish again and yes, take us to Activity not best sellers please. I think pretty much everyone wants to see what's selling now recently.
Title: Re: Change to sales notification email
Post by: disq on March 13, 2019, 18:12
Just bookmark Insights(Activity) page and refresh if you want to see details and sales changes, seems much easier and simpler than bunch of emails.
I sound like lawyer of Adobe stock  :D
Title: Re: Change to sales notification email
Post by: Desintegrator on March 14, 2019, 05:20
Just bookmark Insights(Activity) page and refresh if you want to see details and sales changes, seems much easier and simpler than bunch of emails.
I sound like lawyer of Adobe stock  :D

While the "Insights" page has some nice functions, it's also seriously lacking.
There are no usable sales report. There should be a page with all you recent downloads listed chronologically. Without having to set date ranges or anything. That would be very basic.
Now there is now way to comfortably follow your sales.
What i see is that the Fotolia contributor site has been shut down without providing a usabale alternative first
Title: Re: Change to sales notification email
Post by: Uncle Pete on March 14, 2019, 07:27
Just bookmark Insights(Activity) page and refresh if you want to see details and sales changes, seems much easier and simpler than bunch of emails.
I sound like lawyer of Adobe stock  :D

While the "Insights" page has some nice functions, it's also seriously lacking.
There are no usable sales report. There should be a page with all you recent downloads listed chronologically. Without having to set date ranges or anything. That would be very basic.
Now there is now way to comfortably follow your sales.
What i see is that the Fotolia contributor site has been shut down without providing a usabale alternative first

Insights > My Statistics >  Activity > display Statistics and after you view that, the website remembers, bookmark that page. The default date is last three months. You don't have to set or select anything. Now your landing page will be, Activity without having to click anything. Nice and easy, just takes getting there the first time.

(https://i.postimg.cc/XJCVRmFg/as-activity-page.jpg)


The subject here is the combined emails which take us to all time Best Sellers by money instead of recent Activity.

Title: Re: Change to sales notification email
Post by: Desintegrator on March 14, 2019, 07:35
Just bookmark Insights(Activity) page and refresh if you want to see details and sales changes, seems much easier and simpler than bunch of emails.
I sound like lawyer of Adobe stock  :D

While the "Insights" page has some nice functions, it's also seriously lacking.
There are no usable sales report. There should be a page with all you recent downloads listed chronologically. Without having to set date ranges or anything. That would be very basic.
Now there is now way to comfortably follow your sales.
What i see is that the Fotolia contributor site has been shut down without providing a usabale alternative first

Insights > My Statistics >  Activity > display Statistics and after you view that, the website remembers, bookmark that page. The default date is last three months. You don't have to set or select anything. Now your landing page will be, Activity without having to click anything. Nice and easy, just takes getting there the first time.


I know this. But this is what i need. I don't want date ranges. And even if you set it to the current day, the downloads ar not in chronological order, so when you visit it, you don't know immediately which sales are fresh. This page is way to complicated to to use to see your recent sales.
I list of recent download which is not sorted by earning value and constrained by any date range, just a continuous list would be quite essential.
And they can't provide this very basic thing at least give us back the sales report emails

Quote
The subject here is the combined emails which take us to all time Best Sellers by money instead of recent Activity.
Because the Adobe contributor site doesn't even have a recent activity page!
Title: Re: Change to sales notification email
Post by: Uncle Pete on March 14, 2019, 07:52
Just bookmark Insights(Activity) page and refresh if you want to see details and sales changes, seems much easier and simpler than bunch of emails.
I sound like lawyer of Adobe stock  :D

While the "Insights" page has some nice functions, it's also seriously lacking.
There are no usable sales report. There should be a page with all you recent downloads listed chronologically. Without having to set date ranges or anything. That would be very basic.
Now there is now way to comfortably follow your sales.
What i see is that the Fotolia contributor site has been shut down without providing a usabale alternative first

Insights > My Statistics >  Activity > display Statistics and after you view that, the website remembers, bookmark that page. The default date is last three months. You don't have to set or select anything. Now your landing page will be, Activity without having to click anything. Nice and easy, just takes getting there the first time.

The subject here is the combined emails which take us to all time Best Sellers by money instead of recent Activity.

I know this. But this is what i need. I don't want date ranges. And even if you set it to the current day, the downloads ar not in chronological order, so when you visit it, you don't know immediately which sales are fresh. This page is way to complicated to to use to see your recent sales.
I list of recent download which is not sorted by earning value and constrained by any date range, just a continuous list would be quite essential.
And they can't provide this very basic thing at least give us back the sales report emails

Sorry, but mine are in chronological order. You don't need to set the date range, but we can, which if it wasn't there, others would complain that they CAN'T set the date range?  ;)

So you want then sorted in date order by earnings?  :o

There are four choices in the drop down box. (actually five but withholding means nothing to me) Top Sellers, Downloads, Earnings, Activity. What did you want?

Ignore date range if you don't want it, that's set to the last three months by default. If you want a bigger range for some reason, you can pick last year, the same months for example. The date range is a potentially useful tool.

Yes I realize change is sometimes difficult, but the new website has many good features and it's very simple, once someone takes the time to look. Also there are some important features we could use, like sort on our own, when we want to edit keywords, without going through page after page to hunt randomly for an image.

Give it a chance and look around. ps Come Nov. we won't be having this discussion, will we? Might as well adapt now and make the best of what we have.
Title: Re: Change to sales notification email
Post by: Desintegrator on March 14, 2019, 08:06
Just bookmark Insights(Activity) page and refresh if you want to see details and sales changes, seems much easier and simpler than bunch of emails.
I sound like lawyer of Adobe stock  :D

While the "Insights" page has some nice functions, it's also seriously lacking.
There are no usable sales report. There should be a page with all you recent downloads listed chronologically. Without having to set date ranges or anything. That would be very basic.
Now there is now way to comfortably follow your sales.
What i see is that the Fotolia contributor site has been shut down without providing a usabale alternative first

Insights > My Statistics >  Activity > display Statistics and after you view that, the website remembers, bookmark that page. The default date is last three months. You don't have to set or select anything. Now your landing page will be, Activity without having to click anything. Nice and easy, just takes getting there the first time.

The subject here is the combined emails which take us to all time Best Sellers by money instead of recent Activity.

I know this. But this is what i need. I don't want date ranges. And even if you set it to the current day, the downloads ar not in chronological order, so when you visit it, you don't know immediately which sales are fresh. This page is way to complicated to to use to see your recent sales.
I list of recent download which is not sorted by earning value and constrained by any date range, just a continuous list would be quite essential.
And they can't provide this very basic thing at least give us back the sales report emails

Sorry, but mine are in chronological order. You don't need to set the date range, but we can, which if it wasn't there, others would complain that they CAN'T set the date range?  ;)

So you want then sorted in date order by earnings?  :o

There are four choices in the drop down box. (actually five but withholding means nothing to me) Top Sellers, Downloads, Earnings, Activity. What did you want?

Ignore date range if you don't want it, that's set to the last three months by default. If you want a bigger range for some reason, you can pick last year, the same months for example. The date range is a potentially useful tool.

Yes I realize change is sometimes difficult, but the new website has many good features and it's very simple, once someone takes the time to look. Also there are some important features we could use, like sort on our own, when we want to edit keywords, without going through page after page to hunt randomly for an image.

Give it a chance and look around. ps Come Nov. we won't be having this discussion, will we? Might as well adapt now and make the best of what we have.

Ok, i was somewhat wrong. If i bookmark the page when it shows recent activity actually the bookmark remembers and shows recent activity again, even though the selection box on the top left corner goes back to "top sellers". That made me confused, but it actually works, so thanks for making me see that page more times.

Still, i would prefer getting the activity updates in emails as it is way faster to go through emails than opening a web browser and loading web pages. For emails i don't even need to touch the mouse to go through tens of them in a few seconds.
Title: Re: Change to sales notification email
Post by: Uncle Pete on March 14, 2019, 08:20


Ok, i was somewhat wrong. If i bookmark the page when it shows recent activity actually the bookmark remembers and shows recent activity again, even though the selection box on the top left corner goes back to "top sellers". That made me confused, but it actually works, so thanks for making me see that page more times.

Still, i would prefer getting the activity updates in emails as it is way faster to go through emails than opening a web browser and loading web pages. For emails i don't even need to touch the mouse to go through tens of them in a few seconds.

Same here, it is confusing, at least it shows what I wanted.  8)

Yes, many have suggested the same, if we get a once a day, why not include all the days activity, that would be a better way to handle it. One nice neat, daily sales report. I'm not really that much of a fan of getting ten emails a day, one by one, when I could get a daily digest of sales.

Also agree, why make us click and look when it's all easier in the one email?

I'm looking forward to more adjustment and positive changes, I hope that Adobe keeps adding features and useful data for us.
Title: Re: Change to sales notification email
Post by: ODesigns on March 14, 2019, 08:21
The website does not "remember" for me either.  Each time I go back to the Insights page, it reverts to the useless top sellers.

Plus, I haven't received my daily emails yet, despite having sales the previous day.  And it's not in my spam folder.

They're going to get a talkin' to from me at their NAB booth... :)

Title: Re: Change to sales notification email
Post by: zsooofija on March 14, 2019, 08:45
I guess some people are really hard to please.

I don't get why is it soo important to get e-mail notification in the exact moment the sale happens? Can someone explain what is the use of that? Maybe I am missing something.

There are no e-mail notifications at all on most of the other sites, and I don't see anyone complaining.
I still find AS one of the most contributor friendly sites.
Title: Re: Change to sales notification email
Post by: ODesigns on March 14, 2019, 09:21
But at other sites, this information is right there in front of your nose.  On the Adobe Stock site, it's buried under several clicks, plus the Adobe Site is slow slow slow.

And while I liked the instant email, I'm fine with a daily one for the previous day.  That's what Pond5 does and it works well and their email is formatted very nicely with ALL sales listed, not just the TOP SELLER. 

I'm saying I have yet to even get my Adobe Stock daily email despite having sales the previous day.

Title: Re: Change to sales notification email
Post by: Noedelhap on March 14, 2019, 09:56
I once turned off the sale notification emails because they were clogging my inbox. Personally I don't need a daily digest either, but it's better than countless separate emails.

I use Stocksubmitter for real-time sale notifications. Alternatively, maybe someone can create a browser widget that pulls the data realtime from the Adobe page, then you wouldn't need emails either.
Title: Re: Change to sales notification email
Post by: Dodie on March 14, 2019, 10:38
But at other sites, this information is right there in front of your nose.  On the Adobe Stock site, it's buried under several clicks, plus the Adobe Site is slow slow slow.

And while I liked the instant email, I'm fine with a daily one for the previous day.  That's what Pond5 does and it works well and their email is formatted very nicely with ALL sales listed, not just the TOP SELLER. 

I'm saying I have yet to even get my Adobe Stock daily email despite having sales the previous day.
I can see the notification on FT but no email received today either and it is almost evening here.
Title: Re: Change to sales notification email
Post by: cathyslife on March 14, 2019, 15:13
.
Title: Re: Change to sales notification email
Post by: changingsky on March 17, 2019, 18:51
Bookmark, use this browser not that etc etc. I need my sales info available on the first page of my profile. Then if i want i will open the tops of all kinds. I need to see what and for how much was sold in a given period. This exactly i have to dig? Then, guys, you have lots to hide from us.
Title: Re: Change to sales notification email
Post by: cathyslife on March 17, 2019, 19:08
I donít necessarily think they are hiding stuff (ok, maybe), I just think their web designers have no clue. They try to be hip and modern with the design, and then it ruins functionality.
Title: Re: Change to sales notification email
Post by: Not Today on March 18, 2019, 03:05
I think they are well aware of what they're doing, they want us to see the top contributors and our personal top sellers, so we can make more of these...
Title: Re: Change to sales notification email
Post by: ravens on March 18, 2019, 03:29
It was easier to keep track on sales with the real time notifications. Nothing wrong with many emails per day. It is easy to delete emails after reading but harder to log in the site and remember passwords etc.
Title: Re: Change to sales notification email
Post by: Pauws99 on March 18, 2019, 04:19
In this day an age it really shouldn't be hard to enable users to configure their own dashboard.
Title: Re: Change to sales notification email
Post by: ODesigns on March 18, 2019, 13:07
Emails now seem to be coming in daily for me at around 1:10 PM Eastern.

But to reiterate the common sentiment here, I'd like the email to show every clip that has sold the previous day, not just the "best seller".
Title: Re: Change to sales notification email
Post by: PZF on March 19, 2019, 06:11
Yes, really useless email. Please just tell me what sold, and how much for.
Possible?
Title: Re: Change to sales notification email
Post by: Fairplay on March 20, 2019, 10:53
BTW I receive the e-mail at the middle of the next day (12:00).
It's too late and to be honest I don't need it at all.
Title: Re: Change to sales notification email
Post by: Dumc on March 20, 2019, 13:00
BTW I receive the e-mail at the middle of the next day (12:00).
It's too late and to be honest I don't need it at all.

I get it around 11:00AM
Title: Re: Change to sales notification email
Post by: cathyslife on March 22, 2019, 12:47
Just an FYI, I have gotten 2 separate emails so far today for 2 separate images that sold yesterday. Maybe they are going back to the old system? I am ok with separate emails, and I am ok with 1 grouped email daily, as long as all images that sold that day are listed, along with what they sold for.
Title: Re: Change to sales notification email
Post by: PZF on March 23, 2019, 02:42
Yes, either one email with everything (ideal) or separate emails for each sale (which people can turn off if they don't like it). The site does not remember for me, each time I want to check sales I have to reset those wretched parameters. Besides, emails arrive automatically, I don't have to go looking for them. And logging in on my phone, setting parameters etc etc....well, life is too short.

Please just tell me what has been sold, and how much for.
Title: Re: Change to sales notification email
Post by: OM on March 29, 2019, 05:30
Hmmm! As soon as the summary email arrived with its, "Congrats ........ Yesterday you made $XYZ", I immediately turned off email notifications. Pity that there's no longer a choice of receiving emails per sale or summary. Summary info the next day is not something I find interesting and I find the tone of "Congratulations ......., Yesterday you made ....." rather annoying.

On my contributor page I tried saving preferences in My Statistics-Activity-Display Statistics as a bookmark but it only saves it for a day and reverts back to Top Sellers and the recent sales (below chart) now seems to be stuck on 17th March. Dunno whether it's this Win7 laptop but using the dropdown menu, clicking 'Activity' and 'Display Statistics' now only seems to result in an endless nothing....no update, no activity and sale stuck on 17th March.

Edit: Endless loop w/o result on Win& laptop seems to be a laptop problem....on another laptop with Win 7 the contributor page updates OK but still no joy with getting the bookmark to store my preferences for landing page.

Seems to work on Win10 laptop but I prefer 7. Can't set preferences in Bookmark on Win 10 either. Sorry but info FT was better!
Title: Re: Change to sales notification email
Post by: trucic on March 29, 2019, 12:23
... liked old type of notification, with e-mail for every sale... but it`s incredibly silent after introducing new type of report... very dry period followed this change...
Title: Re: Change to sales notification email
Post by: Hildegarde on March 29, 2019, 22:17
Disappointed.  I do not want to see my best sellers.  I want to see what is selling.  I have been getting one email with image of one photo only though sold more which I can tell through total $$ figure.  I like to see what particular images are selling.
I liked getting indovidual emails.  Sure would be nice to get that option back even if it is opt in.
Title: Re: Change to sales notification email
Post by: YadaYadaYada on March 30, 2019, 11:22
Disappointed.  I do not want to see my best sellers.  I want to see what is selling.  I have been getting one email with image of one photo only though sold more which I can tell through total $$ figure.  I like to see what particular images are selling.
I liked getting indovidual emails.  Sure would be nice to get that option back even if it is opt in.

Daily digest of what sold, not top seller of the day.
Title: Re: Change to sales notification email
Post by: cathyslife on March 30, 2019, 11:35
Disappointed.  I do not want to see my best sellers.  I want to see what is selling.  I have been getting one email with image of one photo only though sold more which I can tell through total $$ figure.  I like to see what particular images are selling.
I liked getting indovidual emails.  Sure would be nice to get that option back even if it is opt in.

Daily digest of what sold, not top seller of the day.

 Thatís how I understand it, too. But the best seller wording is a little confusing. They should just say sales for the day. Then the link to the sales page to see more.
Title: Re: Change to sales notification email
Post by: oscarcwilliams on March 30, 2019, 16:15
This move was not in the best interest of the photographer.  It makes no sense!!
Title: Re: Change to sales notification email
Post by: Dodie on March 30, 2019, 16:41
The email received today shows the wrong amount for yesterday's earnings. One download is missing from the so called best sellers compared to the earnings page. Is it so hard to add a few numbers?
Title: Re: Change to sales notification email
Post by: Uncle Pete on April 01, 2019, 08:23
Disappointed.  I do not want to see my best sellers.  I want to see what is selling.  I have been getting one email with image of one photo only though sold more which I can tell through total $$ figure.  I like to see what particular images are selling.
I liked getting indovidual emails.  Sure would be nice to get that option back even if it is opt in.

Daily digest of what sold, not top seller of the day.

It would be easy to list sales in the email and not make us click a link to go see the rest. As far as useful, I can click a link every day, on my own, without an email that shows one image and a number.
Title: Re: Change to sales notification email
Post by: DaveNelson on April 01, 2019, 10:01
I see this as a giant leap BACKWARDS!
Title: Re: Change to sales notification email
Post by: swisschocolate on April 03, 2019, 01:03
Is there a way to see full amount made per day without summary email, but on the website?
Now I see the only way is to make the sum, calculating sales one by one...? Am I missing something?
Title: Re: Change to sales notification email
Post by: dirkr on April 03, 2019, 04:07
Go to Insights, My Statistics, select data type Earnings, select Display daily.
Title: Re: Change to sales notification email
Post by: swisschocolate on April 03, 2019, 04:09
Go to Insights, My Statistics, select data type Earnings, select Display daily.

Thanks a lot! :D
Title: Re: Change to sales notification email
Post by: Uncle Pete on April 03, 2019, 10:38
Go to Insights, My Statistics, select data type Earnings, select Display daily.

Thanks a lot! :D

And bookmark it. LOL  ;D That's my AS landing page now, and it remembers I want to see Insight and activity not what someone else has for best selling. I hate to be shallow, but I care about my sales more.  ;)
Title: Re: Change to sales notification email
Post by: OM on April 05, 2019, 19:09
You can bookmark whatever you want but it still doesn't change the fact that your landing page is the page you bookmarked on the date you bookmarked it....it doesn't update by itself!
Title: Re: Change to sales notification email
Post by: Uncle Pete on April 06, 2019, 08:44
You can bookmark whatever you want but it still doesn't change the fact that your landing page is the page you bookmarked on the date you bookmarked it....it doesn't update by itself!

Really? Mine does, always current date and last 90 days?  https://contributor.stock.adobe.com/en/insights/sales-earnings

Is that my browser FF or magic?

Title: Re: Change to sales notification email
Post by: trucic on April 06, 2019, 09:53
... March was terrible in matter of sales... what happened...?
Title: Re: Change to sales notification email
Post by: PZF on April 07, 2019, 03:21
Go to Insights, My Statistics, select data type Earnings, select Display daily.

Thanks a lot! :D

But then it only shows a number - not the images sold. They are somewhere else.

It must have taken a really clever committee to have devised this truly unhelpful interface. And probably one that hates contributors.
Title: Re: Change to sales notification email
Post by: Uncle Pete on April 07, 2019, 09:15
Go to Insights, My Statistics, select data type Earnings, select Display daily.

Thanks a lot! :D

But then it only shows a number - not the images sold. They are somewhere else.

It must have taken a really clever committee to have devised this truly unhelpful interface. And probably one that hates contributors.

I know that a number of people have pointed this out, but once again. If you view https://contributor.stock.adobe.com/en/insights/sales-earnings and the last thing you look at is ACTIVITY then when you come back, you will see activity (which is sales in date order).

If the last thing you look at is Top Sellers, Downloads, Earnings, Witholdings... then the link will return you to that choice. There are cookies involved which remember your last choice that you viewed. The site isn't deciding what you see, you are.

Go to https://contributor.stock.adobe.com/en/insights/sales-earnings  look at My Statistics > Activity. The bookmark will always return to Activity not any of the other four choices.

Try this please?