MicrostockGroup
Agency Based Discussion => Adobe Stock => Topic started by: Smithore on December 15, 2024, 11:12
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Benefiting from the annual "Contributor Bonus Program" licence mentioned in this forum, with Lightroom Classic and Photoshop 20go, tonight I had the unpleasant surprise of discovering that I can no longer use either program. My Adobe account's plan has been changed to "Lightroom 10go."
I used the host file repair tool, which fixed two entries, but it still doesn’t work. I then deleted all Adobe entries from the host file, logged out, logged back into my account, updated the software, and still cannot use Lightroom Classic or Photoshop—they are locked and ask me to purchase a license.
Two days ago, I experienced the same issue, but it resolved itself within two minutes.
Now the situation seems stuck.
Has anyone else encountered a similar problem?
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Same for me, the photography plan has just vanished today. Now I have only the Lightroom 10 TB plan. I don't find anything related in my adobe account or in the adobe website about it
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20GB plan is being discontinued for new users, but "Contributor Bonus Program" users are not a new users.
"Photography Plan (20GB) — The pre-paid annual plan remains unchanged at $119.88/year (equivalent to $9.99/month). Monthly billing remains an option for existing members with an updated price of $14.99/month, with an annual commitment, effective at your next renewal. Existing members who pay monthly can switch to the pre-paid annual plan to maintain the $9.99/month price. We will continue to support this plan for existing customers, however this plan will no longer be available to new customers."
https://blog.adobe.com/en/publish/2024/12/15/all-new-photography-innovations-pricing-updates
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Maybe they are cutting costs! Who knows?
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My Photography plan came back 3 days ago, not thanks to the adobe support who done nothing, I guess it was a glitch.
The Adobe support is a nightmare : I contacted Adobe 2 times by chat, they wanted me to buy new plan, later they suggest me to contact Adobe Contributor who is specific for the contributor bonus program, finally the Adobe contributor support replied me to contact the Adobe support by chat ...I gave up.