Author Topic: Duplicate Rejection Notifications (Read 5598 times)

w7lwi · « **on:** December 11, 2015, 14:26 »

Over the past couple of days I have been getting e-mail rejection notifications for images that had already been rejected several weeks ago. As I had already received these notifications before, does anyone know why they are being sent out a second time?

Stock Wife · « **Reply #1 on:** December 11, 2015, 16:24 »

These are probably being rejected from the free section. The option to have your images considered for free section may have been changed (checked or unchecked) without you realizing it. When you are doing your next uploads, make sure to check on that.

MatHayward · « **Reply #2 on:** December 11, 2015, 17:01 »

Stockwife is correct. When indexing your files they are submitted for review into the standard collection. If for some reason the image is refused for the standard collection you will receive that notification. If you have opted in to the free section, the image is then added to a different queue to be reviewed for the free section. Once that review is complete you receive notification of the result.

-Mat

w7lwi · « **Reply #3 on:** December 11, 2015, 18:15 »

Thanks for the explanation. Now ... I do not want any image going into the free section as everything I've uploaded are all selling well elsewhere. I looked at the site and cannot see where I can opt out of the free section. How do I take images out of the free section (I just got a notice that some images have been moved there) and how do I prevent this from happening to future images?

heywoody · « **Reply #4 on:** December 11, 2015, 18:23 »

Quote from: w7lwi on December 11, 2015, 18:15

Thanks for the explanation. Now ... I do not want any image going into the free section as everything I've uploaded are all selling well elsewhere. I looked at the site and cannot see where I can opt out of the free section. How do I take images out of the free section (I just got a notice that some images have been moved there) and how do I prevent this from happening to future images?

It's an option when submitting - make sure you set to no. Rejecting from free section must be where the expression "adding insult to injury" comes from...

Stock Wife · « **Reply #5 on:** December 11, 2015, 20:21 »

Every once in awhile, our setting gets changed and we end up with images in the free section. I go through and delete the files after I receive that notification. Keep an eye on things when you are submitting/uploading/indexing to make your life easier!

candidcruiser · « **Reply #6 on:** December 13, 2015, 19:28 »

I would like to add that I ensure that I never allow photo to be included in the free section and pay special attention to this but last week I have five photos rejected that are very good sellers everywhere else and then they added them to the free section when I know for certain I did not check the box to allow that. I have since deleted them entirely as that seems the only thing that can be done. I think they have a glitch in the system they need to fix.

VB inc · « **Reply #7 on:** December 14, 2015, 00:06 »

They definitely have some sort of glitch in their system. I had all my files turned to exclusive images and some of my files turned into the free section also!
I had to manually go through each and every one of my files and change the status manually.

The couple that magically turned into the greyed out check mark of the free section had to be deleted even tho these were good sellers of mine!

Now i uploaded back these deleted files and of course no sale yet and losing the good exposure prob doesnt help much either.

sharpshot · « **Reply #8 on:** December 14, 2015, 07:56 »

No idea why adobe would buy this site instead of starting their own? There's so much to fix and will contributors ever quite trust it after some of the things we have had to put up with? I think they would of been better off starting from scratch and using the money they spent on FT for advertising.

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Author Topic: Duplicate Rejection Notifications (Read 5598 times)

w7lwi

Stock Wife

MatHayward

w7lwi

heywoody

Stock Wife

candidcruiser

VB inc

sharpshot

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