MicrostockGroup

Agency Based Discussion => Adobe Stock => Topic started by: Wim on August 25, 2012, 04:39

Title: Extended Price bug
Post by: Wim on August 25, 2012, 04:39
Am I the only one that has to change the Extended Price for every upload lately or is everyone experiencing this? It's easy to forget/skip this setting, we've already had proof of that from Yuri's port.
The free/exclusive checkmarks were resolved with a support ticket, the EL price was not.
Besides this all good with FT, no complaints, unlike many others here, good sales, search position and support.

Thx
Title: Re: Extended Price bug
Post by: Mantis on August 25, 2012, 07:19
Am I the only one that has to change the Extended Price for every upload lately or is everyone experiencing this? It's easy to forget/skip this setting, we've already had proof of that from Yuri's port.
The free/exclusive checkmarks were resolved with a support ticket, the EL price was not.
Besides this all good with FT, no complaints, unlike many others here, good sales, search position and support.

Thx

You are not the only one.  I just did a 60 image upload and had to do each image individually.  While it is a pain in the Rumpelstiltskin to manually change each file, I no longer get EL from FT anyway.  That agency, for me, is a floating turd in a toilet waiting to be flushed.
Title: Re: Extended Price bug
Post by: Wim on August 25, 2012, 07:27
Alright Mantis   ::)

I might check with support again next week.
Title: Re: Extended Price bug
Post by: Poncke on September 07, 2012, 10:41
http://www.microstockgroup.com/fotolia-com/fotolia-continuing-serious-el-pricing-issue-check-it-out/ (http://www.microstockgroup.com/fotolia-com/fotolia-continuing-serious-el-pricing-issue-check-it-out/)
Title: Re: Extended Price bug
Post by: cascoly on September 07, 2012, 21:57
yep - they've said multiple times they fixed it & closed the bug report -- then a new reports results in an apology saying they;re working as hard as  they can -- it appears they dont bother to test anything new their techas deliver - they just put it out for us

then they  try to blame IE for problems -- i tried chrome & firefox with same bad results - it takes 10 at a time, but craps out if you try 25 or 50 on all browsers