MicrostockGroup

Agency Based Discussion => Adobe Stock => Topic started by: rene on October 16, 2024, 10:45

Title: Firefly payment missing
Post by: rene on October 16, 2024, 10:45

Hi,
Apparently my Firefly bonus is "lost".
 I get a large blue banner displaying the amount that was supposed to be paid  on September 17 but there is not payment on this day. This amount was not added to other requested payments and not added to the total balance.
I cannot figure out how to claim this money.
Anyone in this case?
Thanks

Title: Re: Firefly payment missing
Post by: synthetick on October 16, 2024, 16:48

You should open a support ticket using the Contact Us link at the bottom of your contributor dashboard.