MicrostockGroup

Agency Based Discussion => Adobe Stock => Topic started by: tab62 on July 21, 2012, 16:38

Title: Fotolia Error Message when Submitting
Post by: tab62 on July 21, 2012, 16:38

Hi MSG Folks,

I am getting the following errors message- - Price is too low for licence Extended RF License, min price is 10 credits. Got -1.

A major pain in the &^% and you have do submit it twice before it takes- anyone else having issues?

Thanks.


Tom

Title: Re: Fotolia Error Message when Submitting
Post by: dbvirago on July 21, 2012, 18:07

Yeah, it's being (sorta) discussed in the other Fotolia thread and there is a thread on the site. Obviously they released new programming again without testing.

Title: Re: Fotolia Error Message when Submitting
Post by: trek on July 21, 2012, 23:35

I'm getting the exact same error message...

Title: Re: Fotolia Error Message when Submitting
Post by: Microbius on July 22, 2012, 03:12

I was, now the form just isn't working at all and it's all over the screen. No category lists, keyword boxes all wrong.  Maybe they are working on it now?

Title: Re: Fotolia Error Message when Submitting
Post by: cascoly on July 22, 2012, 13:04

and the bulk editing continues to be a mess

new bug today -- sent group of 10, all same category, no conceptual category - 4 submitted ok, other 6 come back with error:

>>>Some errors appear. Please check your form for details. Check the exclamation mark (!) for more information.

but there's NO exclamation pt anywhere!!!!!!!!!!!!


i suspect they're fixing bugs and releasing new versions without bothering to check whether the new fixes break something else  [last week there was an error if you just accepted the suggested EL - that was fixed but now we're getting -1 errors]

Title: Re: Fotolia Error Message when Submitting
Post by: jatrax on July 22, 2012, 18:13

Also, be aware that the check boxes for Exclusive, Offering and XL license, and Sending to free section no longer stick!  You need to click each of them every time.  I now have a few exclusive images on FT that are not really exclusive.  Not sure what to do about that yet.

Title: Re: Fotolia Error Message when Submitting
Post by: cascoly on September 02, 2012, 13:37

more than a month later & it's still broken -- the only reply from them was a brushoff saying the new features may not work with some browsers -- eg IE!!!!!!!!!!!!!!  how can you release software that doesnt work with a huge portion of browsers???

meanwhile the indiv edit is STILL setting to exclusive & free as defaults! EVEN THOUGH THEY'VE CLAIMED  TO HAVE FIXED IT SEVERAL TIMES