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Agency Based Discussion => Adobe Stock => Topic started by: disorderly on June 18, 2010, 15:51

Title: Fotolia taking on iStock MR policy?
Post by: disorderly on June 18, 2010, 15:51
I just had a bunch of images rejected, or more properly returned to resubmission state.  The reason: they want my signature on the model release.  This is a requirement I don't get; the MR is a release of rights by the model to me, so what am I doing signing it?  In any event, this release has been fine for the last five years, and didn't cause rejection of all the other images submitted at the same time.  So what is it?  A rogue reviewer, maybe someone who used to make submitters' lives miserable at iStock?  Or is this a real change in policy, and a harbinger of grief to come?

Anybody else run into this one?
Title: Re: Fotolia taking on iStock MR policy?
Post by: Xalanx on June 18, 2010, 16:56
You have to prove by signature that you're the one who needs model's agreement upon you using the photos taken by you  :D
Title: Re: Fotolia taking on iStock MR policy?
Post by: cathyslife on June 18, 2010, 17:12
I am guessing that releases needed to be signed all along, but the paperwork was just done poorly in the beginning by Fotolia.
Title: Re: Fotolia taking on iStock MR policy?
Post by: Kone on June 18, 2010, 17:20
Yes, you as photographer, have to sign model release as well.
Title: Re: Fotolia taking on iStock MR policy?
Post by: Phil on June 18, 2010, 18:00
I got it too.

8 images of one my kids (It's an old release that I uploaded when I started and doesnt have my signature). Doesnt look though that they want shoot specific like IS though, just a bit tighter. (and I am pleased to see that they didnt do the full rejected please reupload, the images are back to waiting for me to click through and assign release etc)
Title: Re: Fotolia taking on iStock MR policy?
Post by: lisafx on June 18, 2010, 18:22
I would like to know if this is a new policy.  All my model releases are on my business letterhead and that has always been fine, including at Istock.  According to Istock Support if the release is on your company letterhead a photographer sig. is unnecessary.   

I have new (getty generic) releases signed by me for everything since Sept. of 09, so I could upload them if needed.  Just need to get some sort of official word.   
Title: Re: Fotolia taking on iStock MR policy?
Post by: click_click on June 18, 2010, 18:31
I'd say: The more signatures, the merrier  :D
Title: Re: Fotolia taking on iStock MR policy?
Post by: Phil on June 18, 2010, 20:24
I'd say: The more signatures, the merrier  :D

LOL

this the 'rejection' email

Hello,

Thank you for submitting Photo 23552263. However we discovered a problem (legal problem, lack of signature, wrong file format, or it was illegible) with the model/property release that you submitted. Please remember that the release must be submitted as a JPEG or PDF file. As a result of this problem your photo has not been validated.
In order to protect photographers from possible legal action Fotolia is very strict with regards to legal issues such as this.
You may download a copy of the Fotolia model and property release by logging into your account, clicking on the “Information and Rights” tab and then click on the “Download Release” button.
To change the model release just click on the Edit button next to your photo in the My Photos section, replace the release with a new file and click ok to finish.
Pictures of people will most often be your best sellers. Your extra time investment to submit a legal model release will have handsome rewards in the future.
To discuss any technical problems/issues, please feel free to post and review messages on the Q&A board of the Fotolia forum.
If you have any question please feel free to contact us at any time.


I think they are just looking for the signature, but it would have been nice if they had a mail out.