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Author Topic: Constant upload error at Adobe Stock  (Read 4256 times)

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« on: February 08, 2017, 21:23 »
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Does anyone else here experience regular upload errors when trying to submit photos to Adobe Stock? It happens so many times for me. After waiting ages for the upload, I'm greeted by a camera icon instead of the thumbnail of my image and all the fields on the right are blank. When uploads are successful, those same fields are filled with suggested keywords. Ive been trying to upload a particular image for the last five days but still no success. Occasionally, other photo files will upload okay. Ive also tried some other, older photo files but get the upload error with those too. Is this a common problem for other contributors?


« Reply #1 on: February 08, 2017, 22:05 »
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I've been submitting pretty regularly via FTP.  No problems to speak of.

« Reply #2 on: February 08, 2017, 22:11 »
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I've been submitting pretty regularly via FTP.  No problems to speak of.

Ive just recently started using FTP for video uploads there. Maybe I'll do the same for photos as well.

« Reply #3 on: February 08, 2017, 22:24 »
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I submitted a photo via FTP just now. According to Filezilla, the transfer was successful but I can't see the image in the "Uploaded Files" page on Adobe. I refreshed the page but still no luck.
« Last Edit: February 08, 2017, 22:30 by dragonblade »


« Reply #5 on: February 08, 2017, 23:46 »
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Mat, thankyou for the offer. This very same file was accepted by other stock agencies and has sold on two sites. Unfortunately, a number of other files have also been unsuccessful in the uploading process. Though there have also been many files that have gone through fine. E-mail coming soon.

« Reply #6 on: February 09, 2017, 00:55 »
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My "drag and drop upload method" working great on AS. No problems.

« Reply #7 on: February 09, 2017, 01:38 »
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Rather than drag and drop, I select an image from a row and then select 'Open'. Not sure if that would make a difference.

« Reply #8 on: March 04, 2017, 02:05 »
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I'm still not having any success uploading this particular image.

« Reply #9 on: March 04, 2017, 04:36 »
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I'm still not having any success uploading this particular image.

If it's just one image that's causing troubles and others are uploading well, the image is probably to blame. Try re-exporting it. Also, check the filename, I couldn't upload images that had special characters in the file names.

« Reply #10 on: March 13, 2017, 05:03 »
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It's not the only image that's problematic. Ive had a few others in the past which Fotolia refused to upload. And right now, there's another image that will not upload (this is currently my third attempt at uploading it.)

Edit: Third attempt failed.

« Reply #11 on: March 13, 2017, 06:56 »
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I was using Filezilla to upload and constantly had problems. I switched to FireFTP (i use firefox browser) and never had a problem since. Maybe try a different ftp uploader?

« Reply #12 on: March 13, 2017, 14:03 »
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what is the average image approval time in AS nowadays?


 

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