MicrostockGroup

Agency Based Discussion => Adobe Stock => Topic started by: Gel-O Shooter on March 18, 2014, 10:12

Title: How long does it take FT to process a payment?
Post by: Gel-O Shooter on March 18, 2014, 10:12

I finally made 50 "credits" and converted them to paypal on March 5.  The receipt on "my credits" page is still showing "pending" for the status.  Was there something else I needed to do to get this transferred to paypal?  I've sent them 2 emails (the first was 12 days ago), and they have yet to answer me.   >:(

Title: Re: How long does it take FT to process a payment?
Post by: dirkr on March 18, 2014, 10:14

Sometimes it takes more than two weeks. I would wait a few more days before getting worried...

Title: Re: How long does it take FT to process a payment?
Post by: Gel-O Shooter on March 18, 2014, 10:40

Thanks, dirkr.  I finally got an answer from them saying 2-3 weeks.  I guess they only answer sitemail and ignore the emails to the one on the invoice ([email protected]).

Title: Re: How long does it take FT to process a payment?
Post by: Red Dove on March 21, 2014, 02:50

Seventeen days now. I can't recall waiting that long before and you get this nonsense reply when you try to cash in further credits:

"A new conversion cannot be requested until the previous request has been processed"

 >:(

Title: Re: How long does it take FT to process a payment?
Post by: Ron on March 21, 2014, 02:56

For me normally 2-3 weeks. I am not too worried about it. But I always wonder why CanStockPhoto or Deposit can do it in a couple of days, and others need 3 weeks.

Title: Re: How long does it take FT to process a payment?
Post by: Red Dove on March 21, 2014, 05:48

okey doke.

I've rattled off a polite request for an update which FT will no doubt screw up into a ball and politely throw out of the window.

Title: Re: How long does it take FT to process a payment?
Post by: Red Dove on March 21, 2014, 08:21

Just got paid.

Title: Re: How long does it take FT to process a payment?
Post by: Ron on March 21, 2014, 08:43

Beers on you  8)