MicrostockGroup

Agency Based Discussion => Adobe Stock => Topic started by: sweetgirll on July 18, 2011, 15:37

Title: How to cancel / delete account?
Post by: sweetgirll on July 18, 2011, 15:37

Hi,
I have very few files there.....I never understood the interface,  I can only see I have something I have like 82 credits..What does that mean? So how do is the cancelling account process there?

Title: Re: How to cancel / delete account?
Post by: Anita Potter on July 18, 2011, 15:46

If you've got over 50 credits you need to request a payout for your amount before you cancel your account.

Go to My Credits
Then click on My Conversions
Then click on Convertible Credits

That's what I see on the US version of the site it may say something different on yours.

Get what's owed to you before you delete your account otherwise they keep it.

Title: Re: How to cancel / delete account?
Post by: sweetgirll on July 18, 2011, 17:58

Thanks, I found it..
Now I need to upload my Photo ID...
I thought I did it before...
oh well...

Title: Re: How to cancel / delete account?
Post by: microstockphoto.co.uk on July 19, 2011, 01:07

You're free to delete your account of course if you like, but...

things are changing so rapidly, and you may want to re-subscibe in the future
since it's usually very difficult to re-subscribe, you may consider just deleting pictures instead of deleting account

Title: Re: How to cancel / delete account?
Post by: jamirae on October 02, 2011, 17:46

sorry to dig up an old thread.. but this was the closest to what I was looking for so thought I'd just add my question here..

if I want to remove a bunch of images on fotolia do I have to do it one at a time?  I tried selected all the images I wanted to remove but once I had them selected there was no option I could find that would allow me to do something (like delete) with the selected images.  what's the point of being able to select multiple images if I can't do anything with the selected images?

Title: Re: How to cancel / delete account?
Post by: OM on October 02, 2011, 19:24

Quote from: jamirae on October 02, 2011, 17:46

sorry to dig up an old thread.. but this was the closest to what I was looking for so thought I'd just add my question here..

if I want to remove a bunch of images on fotolia do I have to do it one at a time?  I tried selected all the images I wanted to remove but once I had them selected there was no option I could find that would allow me to do something (like delete) with the selected images.  what's the point of being able to select multiple images if I can't do anything with the selected images?

If you want to delete everything, ask support to do it for you. If you wish to leave some images, get a large pot of coffee and make a start on deleting each image individually.

Title: Re: How to cancel / delete account?
Post by: jamirae on October 02, 2011, 19:43

thanks.. that's what I was afraid of.  I don't want to burn the bridge completely, just in case, so I guess I'll start deleting them one by one.  :)

Title: Re: How to cancel / delete account?
Post by: stockmarketer on October 02, 2011, 22:52

.

Title: Re: How to cancel / delete account?
Post by: Ariene on June 02, 2014, 10:15

FT is funny... I asked them to close my account today. About 2 hours later I got email with info that I got private message from FT on my account (you can read it after login) so tried to login and read it. Gues what - account is closed, no login anymore  :P
Fotolia, what are you doing? Sending PM after closing account?  ;D You could have sent traditional email at least  ;D

Whatever, nice to be out.