Author Topic: How to cancel / delete account? (Read 11523 times)

sweetgirll · « **on:** July 18, 2011, 15:37 »

Hi,
I have very few files there.....I never understood the interface, I can only see I have something I have like 82 credits..What does that mean? So how do is the cancelling account process there?

Anita Potter · « **Reply #1 on:** July 18, 2011, 15:46 »

If you've got over 50 credits you need to request a payout for your amount before you cancel your account.

Go to My Credits
Then click on My Conversions
Then click on Convertible Credits

That's what I see on the US version of the site it may say something different on yours.

Get what's owed to you before you delete your account otherwise they keep it.

sweetgirll · « **Reply #2 on:** July 18, 2011, 17:58 »

Thanks, I found it..
Now I need to upload my Photo ID...
I thought I did it before...
oh well...

microstockphoto.co.uk · « **Reply #3 on:** July 19, 2011, 01:07 »

You're free to delete your account of course if you like, but...

things are changing so rapidly, and you may want to re-subscibe in the future
since it's usually very difficult to re-subscribe, you may consider just deleting pictures instead of deleting account

jamirae · « **Reply #4 on:** October 02, 2011, 17:46 »

sorry to dig up an old thread.. but this was the closest to what I was looking for so thought I'd just add my question here..

if I want to remove a bunch of images on fotolia do I have to do it one at a time? I tried selected all the images I wanted to remove but once I had them selected there was no option I could find that would allow me to do something (like delete) with the selected images. what's the point of being able to select multiple images if I can't do anything with the selected images?

OM · « **Reply #5 on:** October 02, 2011, 19:24 »

Quote from: jamirae on October 02, 2011, 17:46

sorry to dig up an old thread.. but this was the closest to what I was looking for so thought I'd just add my question here..

if I want to remove a bunch of images on fotolia do I have to do it one at a time? I tried selected all the images I wanted to remove but once I had them selected there was no option I could find that would allow me to do something (like delete) with the selected images. what's the point of being able to select multiple images if I can't do anything with the selected images?

If you want to delete everything, ask support to do it for you. If you wish to leave some images, get a large pot of coffee and make a start on deleting each image individually.

jamirae · « **Reply #6 on:** October 02, 2011, 19:43 »

thanks.. that's what I was afraid of. I don't want to burn the bridge completely, just in case, so I guess I'll start deleting them one by one.

stockmarketer · « **Reply #7 on:** October 02, 2011, 22:52 »

Ariene · « **Reply #8 on:** June 02, 2014, 10:15 »

FT is funny... I asked them to close my account today. About 2 hours later I got email with info that I got private message from FT on my account (you can read it after login) so tried to login and read it. Gues what - account is closed, no login anymore

Fotolia, what are you doing? Sending PM after closing account?

You could have sent traditional email at least

Whatever, nice to be out.

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Author Topic: How to cancel / delete account? (Read 11523 times)

sweetgirll

Anita Potter

sweetgirll

microstockphoto.co.uk

jamirae

OM

jamirae

stockmarketer

Ariene

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