Author Topic: Processing slowdown at Fotolia? (Read 4908 times)

helix7 · « **on:** January 21, 2009, 13:12 »

Anyone else been wondering what is taking so long with Fotolia lately? I've had images pending review for over a month, and a payment request pending for just about as long. Am I the only one?

Danicek · « **Reply #1 on:** January 21, 2009, 13:15 »

Reviews are smooth (3 days max - had 6 batches of 5 to 10 images since the start of the year). Also requested one payment the previous week and it was sent in 2 days.

tan510jomast · « **Reply #2 on:** January 21, 2009, 13:19 »

you're kidding me. Fotolia is the fastest in review time.
it's probably a glitch. maybe you should email contact support.

lisafx · « **Reply #3 on:** January 21, 2009, 13:52 »

Yeah, I agree^^. Must be a glitch. My images are reviewed (and often rejected) in a couple of days time.

I will say that it is taking a good week or better to get paid though.

Calamity_John · « **Reply #4 on:** January 21, 2009, 14:01 »

I had this happen at Fotolia once (where nothing was being reviewed) .. after I moved .. in the mess of changing my account data (email .. etc.) I ended up with my account not being .. verified .. I can't remember the exact term .. you might take a look in your "my profile" area and see if anything is different .. they spotted it quickly when I emailed them to ask why nothing was being reviewed .. good luck.

sharply_done · « **Reply #5 on:** January 21, 2009, 14:19 »

No probs here, but I'm a photo guy, not a vector one.

helix7 · « **Reply #6 on:** January 21, 2009, 14:27 »

Thanks guys. I will contact them to see what's up.

WarrenPrice · « **Reply #7 on:** January 21, 2009, 15:43 »

Has FT closed their forum? Or, is it just closed to me?

dirkr · « **Reply #8 on:** January 21, 2009, 15:51 »

No, they just changed the site a bit. Click on "community" on the top row, then you'll find the forum link.

graficallyminded · « **Reply #9 on:** January 21, 2009, 15:52 »

Sometimes vectors go into different review cues, depending on the site. I love how Crestock takes like a month just to review vects, but photos are usually within a week or so.

helix7 · « **Reply #10 on:** January 21, 2009, 21:03 »

I already got a message back, and it turns out that my account wasn't validated. Not sure how it went from validated and working fine to being not validated, but that was the problem and they fixed it.

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Author Topic: Processing slowdown at Fotolia? (Read 4908 times)

helix7

Danicek

tan510jomast

lisafx

Calamity_John

sharply_done

helix7

WarrenPrice

dirkr

graficallyminded

helix7

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