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Agency Based Discussion => Adobe Stock => Topic started by: cristianstorto on December 09, 2021, 14:29

Title: Is anyone experiencing late payments from Adobe?
Post by: cristianstorto on December 09, 2021, 14:29

Payment generally takes 4/5 days. I've been on hold for 11 days now and still nothing. Support says they have a lot of requests to handle, so I was wondering if others are having the same problem.
In the month of Christmas it is a pity that they are all late with their payments.

Title: Re: Is anyone experiencing late payments from Adobe?
Post by: Wilm on December 09, 2021, 14:37

Usually it varies from 5 days to 10 days. It can take a bit longer sometimes.

Title: Re: Is anyone experiencing late payments from Adobe?
Post by: MatHayward on December 09, 2021, 14:41

Quote from: cristianstorto on December 09, 2021, 14:29

Payment generally takes 4/5 days. I've been on hold for 11 days now and still nothing. Support says they have a lot of requests to handle, so I was wondering if others are having the same problem.
In the month of Christmas it is a pity that they are all late with their payments.

The typical payment timeline is 7-10 business days. It can sometimes a bit longer during the first of the month as there are many requests to process. Thanks for your patience.

-Mat Hayward

Title: Re: Is anyone experiencing late payments from Adobe?
Post by: cristianstorto on December 09, 2021, 15:31

Quote from: MatHayward on December 09, 2021, 14:41

Quote from: cristianstorto on December 09, 2021, 14:29

Payment generally takes 4/5 days. I've been on hold for 11 days now and still nothing. Support says they have a lot of requests to handle, so I was wondering if others are having the same problem.
In the month of Christmas it is a pity that they are all late with their payments.

The typical payment timeline is 7-10 business days. It can sometimes a bit longer during the first of the month as there are many requests to process. Thanks for your patience.

-Mat Hayward

Thank you Mat.

Title: Re: Is anyone experiencing late payments from Adobe?
Post by: wds on December 09, 2021, 17:28

Thanks. I don't understand (and this applies to all agencies) why payouts (at least paypal) are not a totally automated affair.

Title: Re: Is anyone experiencing late payments from Adobe?
Post by: Jo Ann Snover on December 10, 2021, 00:21

I requested my payment (PayPal) December 1 and received it earlier today (Dec 9th). If you still didn't receive yours, are you sure your tax information is current?

Title: Re: Is anyone experiencing late payments from Adobe?
Post by: cristianstorto on December 10, 2021, 00:46

Quote from: Jo Ann Snover on December 10, 2021, 00:21

I requested my payment (PayPal) December 1 and received it earlier today (Dec 9th). If you still didn't receive yours, are you sure your tax information is current?

Payment has been made overnight (Italian night  :D), it was just a delay as Mat states.

Title: Re: Is anyone experiencing late payments from Adobe?
Post by: Dumc on December 12, 2021, 02:03

There was no "delay"

Title: Re: Is anyone experiencing late payments from Adobe?
Post by: cathyslife on December 12, 2021, 16:02

It did used to take just 3-4 days, but the past couple of times I requested, it was taking about 10 days.

Title: Re: Is anyone experiencing late payments from Adobe?
Post by: Dumc on December 12, 2021, 23:42

I alway request my payments on the 1st of the month. This is how I received my payments:

10th, 11th, 7th, 9th, 4th, 8th, 10th, 6th, 8th, 11th, 11th, 7th, 10th, 6th, 8th, 10th, 5th, 9th, 11th... etc