MicrostockGroup

Agency Based Discussion => Adobe Stock => Topic started by: NancyCWalker on December 31, 2010, 09:08

Title: Issue with IPTC data
Post by: NancyCWalker on December 31, 2010, 09:08
The issue is that my keywords are listed (IPTC) in the box but when I click "Add", nothing happens. Is this an issue only for me or are others having the same problem? Even if I delete all the keywords and then paste/type them in the "Add" button still does not function.
Title: Re: Issue with IPTC data
Post by: luissantos84 on December 31, 2010, 09:44
The issue is that my keywords are listed (IPTC) in the box but when I click "Add", nothing happens. Is this an issue only for me or are others having the same problem? Even if I delete all the keywords and then paste/type them in the "Add" button still does not function.

Itīs working for me, I had that problem once but I noticed seconds later that I had lost internet connection :P
Title: Re: Issue with IPTC data
Post by: gostwyck on December 31, 2010, 09:52
The issue is that my keywords are listed (IPTC) in the box but when I click "Add", nothing happens. Is this an issue only for me or are others having the same problem? Even if I delete all the keywords and then paste/type them in the "Add" button still does not function.

There's sometimes a bit of a delay whilst FT's system 'catches up'. When it happens just click Back to the My Uploads page, leave it a few seconds and then try again (preferably with a different file this time).

Just make sure that you leave it a good few seconds after you've clicked a new file to Edit before you hit the Add button to transfer the keywords. The indicator bar (going  to fully green) at the bottom of the page is a useful tool for ensuring that the system is ready for editing to begin.
Title: Re: Issue with IPTC data
Post by: NancyCWalker on December 31, 2010, 09:56
I uploaded yesterday, discovered the problem, left it and tried again this morning. I just deleted the pending files. It's not worth this amount of hassle for the $14 a year I get from them.