MicrostockGroup
Agency Based Discussion => Adobe Stock => Topic started by: cristianstorto on December 05, 2019, 05:57
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Hi, since a couple of hours, if I try to open my dashboard on Adobe Stock contributors, I get a loop between the dashboard and the login page.
Anyone have the same problem?
Thank you!
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Yes. I stopped the cycle with browser, and it asked me to reset my password. After doing that it worked OK.
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Same here. Just tried on a different browser (FF) and I received an email saying I need to reset my password!
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Matt - password reset email genuine?
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Same issue here, looks like it's under attack
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Matt - password reset email genuine?
This happened in my personal account as well. I changed the password and all seems to be fine. I am asking for additional information and will let you know what I find out.
Thank you,
Mat
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The password reset requirement some of you experienced earlier today was for your Adobe ID and not specific to the Adobe Stock Contributor Portal. It is necessary to change your password from time to time to ensure your account remains secure.
Some have reported the sign in page continued to recycle and would not allow a password reset. This was my personal experience also. To work around it, I opened the Creative Cloud app and signed out there. This prompted the password reset and all was well. If you don't have the Creative Cloud app installed but you are experiencing the recycled login page issue, try visiting Adobe.com to sign out and sign back in.
Kind regards,
Mat Hayward
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Haven't been asked to change my password; just the Adobe Stock page stuck in an endless loop.
I don't mind requiring periodic password changes as part of a planned and communicated security program, but this is just sloppy programming. How are the thousands of users that don't visit this forum supposed to know how to stop or fix the looping program? I had no problem signing into stock.adobe.com with the same credentials.