I have sent multiple messages to support without response. 

I am deleting the offending illustrations, and re-uploading them. (tedious and annoying)

How do I make sure they don't get mislabeled again?

Send me an email with the file numbers. I'll look into this asap: [email protected]

Thank you,

Mat Hayward

I have sent you the information.  Thanks.

Just noticed mine have been as well. Adobe seem to have a bit of an issue here.

I have sent you the information.  Thanks.

Thank you @Hannafate. I received your email and have removed the generative AI tag from all the files you listed. I'm sorry for the inconvenience the mistake caused you and others.

Regarding the comments from @Synthetic, you are correct that the support team is particularly busy these days, so it is taking a longer time than we would prefer to resolve many contributor issues. That said, this is not a low priority at all. We take it very seriously and are working to resolve this, and all other issues as quickly as possible.

As always, your patience is greatly appreciated.

-Mat Hayward

Quote from: MatHayward on October 16, 2023, 11:11

Quote from: Hannafate on October 15, 2023, 10:10

I have sent you the information.  Thanks.

Thank you @Hannafate. I received your email and have removed the generative AI tag from all the files you listed. I'm sorry for the inconvenience the mistake caused you and others.

Regarding the comments from @Synthetic, you are correct that the support team is particularly busy these days, so it is taking a longer time than we would prefer to resolve many contributor issues. That said, this is not a low priority at all. We take it very seriously and are working to resolve this, and all other issues as quickly as possible.

As always, your patience is greatly appreciated.

-Mat Hayward

Does it make any difference? I mean should I search and report any images of mine that are not AI that are labeled as that? Or can I just ignore the problem and see if something changes?

It's hard to say. If your image was not created with generative AI software but was inadvertently tagged as generative AI, I believe it is a reasonable request to remove that tag. The team is doing their best to get through support cases as quickly as possible. You are welcome to reach out to me directly as well.

Thanks,

Mat Hayward

I wonder how widespread this issue is. I only have one illustration on AS (that is hand drawn) and it is not affected.

Quote from: Anyka on October 17, 2023, 02:48

Probably a very dumb question, but how do you check your own port to see if there are AI images in them?  Up till today I did not upload any AI to Adobe, but when I read this thread, I 'd like to check if Adobe mislabeled any of mine ...

https://stock.adobe.com/contributor/contributornumber/contributorname?&filters%5Bgentech%5D=only
Replace contributornumber and contributorname with your actual number and name.

Thanks!  My result is zero (which is correct) - but I think that's because I've been uploading model released images, so little chance that reviewers consider them as "generated"

I wonder how widespread this issue is. I only have one illustration on AS (that is hand drawn) and it is not affected.

I suspect it has to do with saturation and the style of the illustrations. I only see 9 now, using the helpful link below.

https://stock.adobe.com/contributor/contributornumber/contributorname?&filters%5Bgentech%5D=only
Replace contributornumber and contributorname with your actual number and name.

Quote from: Uncle Pete on October 16, 2023, 11:16

Quote from: MatHayward on October 16, 2023, 11:11

Quote from: Hannafate on October 15, 2023, 10:10

I have sent you the information.  Thanks.

Thank you @Hannafate. I received your email and have removed the generative AI tag from all the files you listed. I'm sorry for the inconvenience the mistake caused you and others.

Regarding the comments from @Synthetic, you are correct that the support team is particularly busy these days, so it is taking a longer time than we would prefer to resolve many contributor issues. That said, this is not a low priority at all. We take it very seriously and are working to resolve this, and all other issues as quickly as possible.

As always, your patience is greatly appreciated.

-Mat Hayward

Does it make any difference? I mean should I search and report any images of mine that are not AI that are labeled as that? Or can I just ignore the problem and see if something changes?

It's hard to say. If your image was not created with generative AI software but was inadvertently tagged as generative AI, I believe it is a reasonable request to remove that tag. The team is doing their best to get through support cases as quickly as possible. You are welcome to reach out to me directly as well.

Thanks,

Mat Hayward

Hi Mat, are you guys willing to throw the necessary resources after that AI halloy? The amount of AI images will multiply a thousandfold in the near future Alone review time. Do you have any plans at all? What about all those who are getting their accounts closed at the moment - what is the reason for this and is it ok that people are waiting for months?

In that link you need to replace contributornumber with your contributor number, and contributorname with your contributer name.

Copy and paste this link into your browser and replace contributornumber with your contributor number, and contributorname with your contributer name and hit Enter
https://stock.adobe.com/contributor/contributornumber/contributorname?&filters%5Bgentech%5D=only

All messages are missing the key phrase �enter your Adobe Stock ID and username in the address bar.�

https://stock.adobe.com/contributor/contributornumber/contributorname?&filters%5Bgentech%5D=only

But there's one more thing I don't understand. Why is it that when I log into my account - then I go to the author's account - then in View my public profile and there is no bookmark to apply the filter "Generative AI only".
Why isn't there a "Filters" tab on the author's public profile?