MicrostockGroup
Agency Based Discussion => Adobe Stock => Topic started by: domencolja on May 08, 2008, 06:00
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Anyone else having the same problem of a negative credit balance? I cashed out my regular sum this month and the credits went below zero to around -4, then went up as I sold new files, but then again fell to a negative.
Is this a glitch of some sort? How's it possible?
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Yup,
same problem here, they are looking into it according to Chad.
Patrick H.
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Yup,
same problem here, they are looking into it according to Chad.
Patrick H.
Just got another answer from fotolia, now they claim that customers demanded a refund for some reason.
Sorry, but i find this hard to believe.
First, sales dropped inmensively past two weeks, and when i finally get 5 downloads/11 credits on may 5th, 5 different customers and all five demand a refund... hard to believe.
Frankly, i never had a client ask for a refund on fotolia, and now all of a sudden 5 on the same day... how big a chance is that..?..
Patrick H.
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.......... been there, did that, FT. I've told this story two dozen times. The mysterious loss of Tom's credits... 2 years ago. Never did get an answer. >:(=tom
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;) Interesting to see all the refunds being commenced on the same day.
p.s.: I always was sceptic about refunds of digital material. A customer could still use the files AND ask for a refund. There's so many microstock sources out there that it's pretty much impossible to keep track of the usage. And the small prices make it senseless to act against malversations anyways...