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Author Topic: Payments on Fotolia  (Read 2315 times)

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« on: July 24, 2008, 23:42 »
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I requested a payout on June 16th - It is now 5 weeks later and still no payment. I've contacted support twice by phone and twice by message to support and nothing is happening. Does anyone know of any issues at Fotolia like an overwhelming amount of payout processing or some other issue that would be causing this delay? I've been with them for two years and have had numerous payouts with no problem...


« Reply #1 on: July 25, 2008, 02:40 »
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have you submited your scan of ID document?
As far as I can remember, I received my last payment 8 days ago (17th july). They do payments every 7-10 days (rarely longer)

« Reply #2 on: July 25, 2008, 07:25 »
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I'm having the same problem, I also requested payout on June 16 and still nothing. I wonder if they had some sort of glitch that day. Support isn't much help at all either, after contacting them a couple of times all they said was to give them more time.  I also did submit a scan of an ID.

« Reply #3 on: July 25, 2008, 07:47 »
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I'm having the same problem, I also requested payout on June 16 and still nothing. I wonder if they had some sort of glitch that day. Support isn't much help at all either, after contacting them a couple of times all they said was to give them more time.  I also did submit a scan of an ID.

They told me the same thing and I also submitted an ID as well. hopefully they'll straighten this out soon.


 

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