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Agency Based Discussion => Adobe Stock => Topic started by: robhainer on August 21, 2012, 12:08

Title: Payout slowdown
Post by: robhainer on August 21, 2012, 12:08
In the past, my Fotolia payouts come within a day (sometimes same day) of making the request. Now it's been two weeks since I made my last payout request and still no deposit. Has anyone else noticed a change in how long it takes to get a payout after requesting it?
Title: Re: Payout slowdown
Post by: Wim on August 21, 2012, 12:13
Same day? lucky you.

Normally a week or so in my case but I think the last payment took a bit longer. I wouldn't worry unless it's a month.
You can always mail support in case you're worried, maybe that'll flick a switch that will speed up your payment ;)

Take care
Title: Re: Payout slowdown
Post by: lisafx on August 21, 2012, 12:42
I've had it take up to three weeks.  Just depends how many people requested around the same time, I think.  Or else they do it on some kind of schedule and you may have happened to request close to the scheduled payout date. 

FWIW, they have always come through with the payment sooner or later.
Title: Re: Payout slowdown
Post by: leaf on August 21, 2012, 13:51
I've had it take up to three weeks.  Just depends how many people requested around the same time, I think.  Or else they do it on some kind of schedule and you may have happened to request close to the scheduled payout date. 

FWIW, they have always come through with the payment sooner or later.

.. and it's never been more than a month.  Usually around 2 weeks... sometimes quicker sometimes slower.  You just have to request it and forget about it, otherwise you'll start to get ansy
Title: Re: Payout slowdown
Post by: robhainer on August 21, 2012, 14:37
Thanks for the info. I had only recently started getting regular payouts there, and up until now, they had been quick. I was worried there might have been a glitch somewhere.
Title: Re: Payout slowdown
Post by: STILLFX on August 26, 2012, 14:40
Yes, definitely slowed down, and can't make any more payout requests until the previous payment is cleared.

I contacted Fotolia support and they said it shouldn't be long...

This is the longest I've had to wait in all the years with them. Seems a bit odd.
Title: Re: Payout slowdown
Post by: borg on August 26, 2012, 15:35
I am waiting from 7th of this month and still nothing...
Title: Re: Payout slowdown
Post by: STILLFX on August 27, 2012, 14:21
Payment went through to Paypal this morning :)