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Author Topic: PNG files on Adobestock - Some Questions  (Read 10966 times)

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wds

« Reply #125 on: October 13, 2022, 09:10 »
0
Does it show somewhere in our stats whether a customer downloaded the PNG or JPG version of an asset?


« Reply #126 on: October 13, 2022, 12:37 »
0
Does it show somewhere in our stats whether a customer downloaded the PNG or JPG version of an asset?

Unfortunately, no we don't provide you with that information.

Thanks for the question,

Mat Hayward

« Reply #127 on: October 13, 2022, 15:26 »
0
You're ignoring my question Mat ?

@Mat
Some of my vectors (newly uploaded) with white background are automatically available also as PNG , but my old vectors aren't

« Reply #128 on: October 13, 2022, 15:46 »
0
You're ignoring my question Mat ?

@Mat
Some of my vectors (newly uploaded) with white background are automatically available also as PNG , but my old vectors aren't

I'm sorry, what is the question?

-Mat

« Reply #129 on: October 14, 2022, 04:05 »
0
You're ignoring my question Mat ?

@Mat
Some of my vectors (newly uploaded) with white background are automatically available also as PNG , but my old vectors aren't

I'm sorry, what is the question?

-Mat

some of my vectors (newly uploaded) with white background are automatically available also as PNG , but my old vectors aren't

« Reply #130 on: October 14, 2022, 08:18 »
+2
You're ignoring my question Mat ?

@Mat
Some of my vectors (newly uploaded) with white background are automatically available also as PNG , but my old vectors aren't

I'm sorry, what is the question?

-Mat

some of my vectors (newly uploaded) with white background are automatically available also as PNG , but my old vectors aren't

Are you asking me why that is? This is a process that requires a lot of time and resources. The priority was placed on newer files, once complete I am told we will begin converting older files also. I do not know what the timeline is for this.

Thanks,

Mat Hayward

« Reply #131 on: October 14, 2022, 08:33 »
0
You're ignoring my question Mat ?

@Mat
Some of my vectors (newly uploaded) with white background are automatically available also as PNG , but my old vectors aren't

I'm sorry, what is the question?

-Mat

some of my vectors (newly uploaded) with white background are automatically available also as PNG , but my old vectors aren't

Are you asking me why that is? This is a process that requires a lot of time and resources. The priority was placed on newer files, once complete I am told we will begin converting older files also. I do not know what the timeline is for this.

Thanks,

Mat Hayward

Thanks for your reply .

« Reply #132 on: October 15, 2022, 06:52 »
+1
You're ignoring my question Mat ?

@Mat
Some of my vectors (newly uploaded) with white background are automatically available also as PNG , but my old vectors aren't

I'm sorry, what is the question?

-Mat

some of my vectors (newly uploaded) with white background are automatically available also as PNG , but my old vectors aren't

Are you asking me why that is? This is a process that requires a lot of time and resources. The priority was placed on newer files, once complete I am told we will begin converting older files also. I do not know what the timeline is for this.

Thanks,

Mat Hayward

Good news when that happens, I'll have more PNG files from my old EPS. TY

« Reply #133 on: November 05, 2022, 13:30 »
0
Does anybody knows, how many PNG files are in Adobes database?

« Reply #134 on: November 05, 2022, 14:45 »
0
Does anybody knows, how many PNG files are in Adobes database?
3.833.063

« Reply #135 on: November 06, 2022, 01:01 »
+3
Mat, how will buying customers (and potential customers) find out about this new service?  Will Adobe make an announcement somehow, such as a newsletter?

There is an amazing team focused on marketing at Adobe. Stay tuned....

-Mat

Haven't seen any marketing or announcement yet, or if there has been I've missed it.  PNG sales are happening but not at the rate of popularity I had hoped.  With the important Christmas/New Year period upon us, it would be good to see buying customers being informed about PNG files and how to find them.


 

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