MicrostockGroup

Agency Based Discussion => Adobe Stock => Topic started by: damseremie on September 04, 2020, 06:17

Title: Portfolio doesn't show several approved videos and pictures
Post by: damseremie on September 04, 2020, 06:17

Hi..
So I recently helped a colleague get started with stock photography. (Adobe Stock naturally).
Several off her videos/pictures have been accepted but don't show up in search or (more important), even when we look at her entire Portfolio from a buyer's viewpoint.

It's been over a week since the content was approved so I assumed any indexing issues should have been resolved already.
I'll appreciate any thoughts.
thanks

Her Portfolio
https://stock.adobe.com/contributor/209706983/swagg-sass?load_type=author&prev_url=detail

Title: Re: Portfolio doesn't show several approved videos and pictures
Post by: Igor Kramar on September 04, 2020, 07:43

Quote from: damseremie on September 04, 2020, 06:17

Hi..
So I recently helped a colleague get started with stock photography. (Adobe Stock naturally).
Several off her videos/pictures have been accepted but don't show up in search or (more important), even when we look at her entire Portfolio from a buyer's viewpoint.

It's been over a week since the content was approved so I assumed any indexing issues should have been resolved already.
I'll appreciate any thoughts.
thanks

Her Portfolio
https://stock.adobe.com/contributor/209706983/swagg-sass?load_type=author&prev_url=detail

Portfolio is ok, I see pictures and videos. Try ctrl+f5 or ctrl+r in your browser. Or try incognito mode.

Title: Re: Portfolio doesn't show several approved videos and pictures
Post by: damseremie on September 04, 2020, 09:09

I also see pictures and videos.
What I mean is that the portfolio has over 20+ items in the contributor dashboard but only shows 14 on the site even though they were part of the same submission and accepted

Title: Re: Portfolio doesn't show several approved videos and pictures
Post by: MatHayward on September 04, 2020, 18:32

Quote from: damseremie on September 04, 2020, 09:09

I also see pictures and videos.
What I mean is that the portfolio has over 20+ items in the contributor dashboard but only shows 14 on the site even though they were part of the same submission and accepted

I took a quick look at the account, it appears some of the files are behind the safe search flag. Images with a safe search filter applied do not appear in the contributor portfolio page. They are visible in the main search however, as long as the person searching has safe search disabled.

-Mat

Title: Re: Portfolio doesn't show several approved videos and pictures
Post by: damseremie on September 05, 2020, 10:14

Awesome. Thanks for the heads up.
Didnt know about that
Thanks again