MicrostockGroup
Agency Based Discussion => Adobe Stock => Topic started by: gunnar3000 on September 25, 2020, 14:38
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Hi Everyone,
I have not logged into my fotolia account for years now. I just noticed that fotilia is now adobe stock. ;D
Therefore, I tried to synchronize my fotolia account with adobe-stock. However, after providing my fotolia log-in data I just get a message saying that I should contact support. (The error message in german language: "Wenden Sie sich über dieses Formular an das Team unseres Kundendiensts, um Unterstützung zu erhalten.")
Does anybody else have a similar problem? How do I contact adobe stock support without having an adobe id? Any ideas how to proceed? :(
Thanks for your help ;)
Gunnar
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There are a few other threads here like yours. I think you can use the email [email protected] to contact them via email to ask for assistance
Is this you?
https://stock.adobe.com/contributor/200745242/gunnar3000
If so, you might have a balance awaiting you :) In other words the portfolio migrated from Fotolia even though you weren't able to log in & check on things
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Hi Everyone,
I have not logged into my fotolia account for years now. I just noticed that fotilia is now adobe stock. ;D
Therefore, I tried to synchronize my fotolia account with adobe-stock. However, after providing my fotolia log-in data I just get a message saying that I should contact support. (The error message in german language: "Wenden Sie sich über dieses Formular an das Team unseres Kundendiensts, um Unterstützung zu erhalten.")
Does anybody else have a similar problem? How do I contact adobe stock support without having an adobe id? Any ideas how to proceed? :(
Thanks for your help ;)
Gunnar
Send me a direct email and I'll get you set up. I just checked your account, it's in good working order and you'll definitely want to do this asap.
email: [email protected]
-Mat