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Author Topic: Fotolia FTP (video) problem  (Read 2502 times)

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« on: June 14, 2016, 11:15 »
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I uploaded video files via FTP for a few days. The first 30 or so showed up and I indexed them (thus proving that my video files are valid, correctly formatted etc).

Since then a further 25GB or so of videos have been uploaded (they seem to get to the FTP server just fine) but they haven't appeared in the indexing section of my account (or anywhere else).

This was 8 days ago and Fotolia support have not responded to my messages.

So basically video FTP upload/processing is broken (for me and probably others).


 

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