MicrostockGroup

Agency Based Discussion => Adobe Stock => Topic started by: heywoody on December 15, 2014, 17:54

Title: Refunds?
Post by: heywoody on December 15, 2014, 17:54

Nobody like them but most sites notify you when it happens.  I noticed that there was a discrepancy between my stats extract and what the stats were saying on FT.  As it could have been a bug in my own scripts I tracked it down to a sale in Sept that got deducted from earnings in November. I don't recall any notification (may have got and deleted) so just curious if anyone else has had any?

Title: Re: Refunds?
Post by: dpimborough on December 15, 2014, 18:08

Quote from: heywoody on December 15, 2014, 17:54

Nobody like them but most sites notify you when it happens.  I noticed that there was a discrepancy between my stats extract and what the stats were saying on FT.  As it could have been a bug in my own scripts I tracked it down to a sale in Sept that got deducted from earnings in November. I don't recall any notification (may have got and deleted) so just curious if anyone else has had any?

Yup i had the same problem a few months ago.  It's a freaking pain to track down.

I even sent a support ticket to them but found the refund myself. >:(

Title: Re: Refunds?
Post by: Roberto on December 17, 2014, 16:28

me too, 2 days with refunds more than 20€   >:(

if somebody steal images to fotolia is not my problem, but fotolia thinks is better I pay by them, good deal  :'(

Title: Re: Refunds?
Post by: Stockmaan on February 23, 2015, 01:59

I just notice that when Fotolia joins Adobe strange things happen. :/