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Author Topic: Sad story  (Read 11158 times)

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« on: May 25, 2020, 05:03 »
0
Here is a sad story in one picture :)


wds

« Reply #1 on: May 25, 2020, 08:17 »
+1
Here is a sad story in one picture :)

That seems unusual, what do you think caused such a precipitous drop?

« Reply #2 on: May 25, 2020, 08:37 »
0
Is this some sort of video sales?

« Reply #3 on: May 25, 2020, 08:41 »
0
Here is a sad story in one picture :)

That seems unusual, what do you think caused such a precipitous drop?
Corona :)

« Reply #4 on: May 25, 2020, 08:41 »
0
Is this some sort of video sales?
99%

marthamarks

« Reply #5 on: May 25, 2020, 08:42 »
+6
That graph seems to match what we're seeing in the poll results on the right side of this page.

Remember a few months ago when Adobe briefly passed Shutterstock and seemed to be the emerging champion? then it went into a fast nose dive.

I'm sorry about this, because I really appreciate how AS has responded to us contributors, but it's hard to deny the reality of your chart and the poll results here. Especially when I'm seeing the same thing.

wds

« Reply #6 on: May 25, 2020, 08:53 »
+2
So why would Corona impact be agency specific?

« Reply #7 on: May 25, 2020, 10:12 »
0
So why would Corona impact be agency specific?
Well, I see it everywhere. Adobe stock probably more than the rest.

« Reply #8 on: May 25, 2020, 10:33 »
+2
At SS my total downloads are about 85% the same as other months, but earnings went down by 70% because of the new price packs.

« Reply #9 on: May 25, 2020, 10:52 »
0
For me it was relatively stable in February and March, then I had a relatively good climb in the second half of April and first half of May, so maybe not all is lost. Although my average number of sales may be less than yours.

« Reply #10 on: May 25, 2020, 11:51 »
0
I am seeing the same drop at Adobe on the Video Side! My sales on SS are strong which is good!

Horizon

    This user is banned.
« Reply #11 on: May 26, 2020, 03:52 »
0
That graph seems to match what we're seeing in the poll results on the right side of this page.

Remember a few months ago when Adobe briefly passed Shutterstock and seemed to be the emerging champion? then it went into a fast nose dive.

I'm sorry about this, because I really appreciate how AS has responded to us contributors, but it's hard to deny the reality of your chart and the poll results here. Especially when I'm seeing the same thing.


Yes but its Matt responding not the Adobe Admin they could not careless!  I have seen a huge drop myself.

« Reply #12 on: May 26, 2020, 10:40 »
+5
That graph seems to match what we're seeing in the poll results on the right side of this page.

Remember a few months ago when Adobe briefly passed Shutterstock and seemed to be the emerging champion? then it went into a fast nose dive.

I'm sorry about this, because I really appreciate how AS has responded to us contributors, but it's hard to deny the reality of your chart and the poll results here. Especially when I'm seeing the same thing.


Yes but its Matt responding not the Adobe Admin they could not careless!  I have seen a huge drop myself.

I can assure you that is not the case. We have a global team dedicated solely to ensuring contributors are taken care of all around the world. It isn't just our team that keeps contributors top-of-mind however. The entire Adobe Stock team cares deeply for the artists that create the content that is Adobe Stock and are working every day to improve the customer experience, the contributor experience and ultimately to increase sales.

The feedback shared here, in the Adobe forum, the Adobe Stock contributor Discord channel and through all emails sent through the contact us form is taken very seriously.

Regarding the OP, it's difficult (impossible) to speculate what's going on in the graph without seeing the portfolio, understanding the productivity (how long has it been since the last upload) and whether the content being created and submitted is relevant to what stock buyers are searching for today. Now more than ever, I believe people are dependent on stock content. Businesses are not able to to set up custom shoots for their ad campaigns so some are buying stock that never have before. That being said, the type of content being sold is generally different now than what it was just a few short months ago. Covid-19 has clearly dominated the world. How can you get ahead of the next trend? Work to anticipate what the world will look like in two months. Last Thursday was the last weekly webinar hosted for contributors and we discussed that very thing. The main takeaway was that we anticipate in the very near future there will be a surge in demand for content that shows life as it was, but with a Covid-19 filter. This creates opportunity and content gaps for you to fill if you are motivated to do so. 

Adobe Stock is continuing to grow. For contributors to take advantage of this growth you must continue to create relevant, high quality stock content that appeals to customers today and meets the needs of the upcoming trends. As any of us who have been around a long time know, stock today is not the same as it was before. You cannot continue to do the same thing you've always done and expect it to find the same success you found in the past. You must continue to evolve and grow as artists. I know first hand and personally, this can be a challenge. I sincerely believe if you are willing to put in the effort, it will be worth it.

If you are interested, you can watch the recorded webinar series here: https://www.crowdcast.io/mhayward2909

I hope you can find some inspiration there and that your graph moves up and to the right ASAP!

Stay safe,

Mat Hayward

georgep7

« Reply #13 on: May 26, 2020, 11:03 »
0
Quote
improve the customer experience, the contributor experience and ultimately to increase sales.

Matt, with all respect, have you ever checked your forums structure and posts? Just a list of client and contributor questions.
Further, it is 90% "ooops I accidentally downloaded it" and "how not to accidentally download" on top.
As a contributor? "I don't care!" for client problems due to marketplace infrastructure.

I have to say that email support is good and fast, though.


« Reply #14 on: May 26, 2020, 11:32 »
+1
I've had one image sale at AdobeStock since March 12. One! >98% decline. My SS sales are still steady though.

Horizon

    This user is banned.
« Reply #15 on: May 26, 2020, 11:42 »
0
That graph seems to match what we're seeing in the poll results on the right side of this page.

Remember a few months ago when Adobe briefly passed Shutterstock and seemed to be the emerging champion? then it went into a fast nose dive.

I'm sorry about this, because I really appreciate how AS has responded to us contributors, but it's hard to deny the reality of your chart and the poll results here. Especially when I'm seeing the same thing.


Yes but its Matt responding not the Adobe Admin they could not careless!  I have seen a huge drop myself.

I can assure you that is not the case. We have a global team dedicated solely to ensuring contributors are taken care of all around the world. It isn't just our team that keeps contributors top-of-mind however. The entire Adobe Stock team cares deeply for the artists that create the content that is Adobe Stock and are working every day to improve the customer experience, the contributor experience and ultimately to increase sales.

The feedback shared here, in the Adobe forum, the Adobe Stock contributor Discord channel and through all emails sent through the contact us form is taken very seriously.

Regarding the OP, it's difficult (impossible) to speculate what's going on in the graph without seeing the portfolio, understanding the productivity (how long has it been since the last upload) and whether the content being created and submitted is relevant to what stock buyers are searching for today. Now more than ever, I believe people are dependent on stock content. Businesses are not able to to set up custom shoots for their ad campaigns so some are buying stock that never have before. That being said, the type of content being sold is generally different now than what it was just a few short months ago. Covid-19 has clearly dominated the world. How can you get ahead of the next trend? Work to anticipate what the world will look like in two months. Last Thursday was the last weekly webinar hosted for contributors and we discussed that very thing. The main takeaway was that we anticipate in the very near future there will be a surge in demand for content that shows life as it was, but with a Covid-19 filter. This creates opportunity and content gaps for you to fill if you are motivated to do so. 

Adobe Stock is continuing to grow. For contributors to take advantage of this growth you must continue to create relevant, high quality stock content that appeals to customers today and meets the needs of the upcoming trends. As any of us who have been around a long time know, stock today is not the same as it was before. You cannot continue to do the same thing you've always done and expect it to find the same success you found in the past. You must continue to evolve and grow as artists. I know first hand and personally, this can be a challenge. I sincerely believe if you are willing to put in the effort, it will be worth it.

If you are interested, you can watch the recorded webinar series here: https://www.crowdcast.io/mhayward2909

I hope you can find some inspiration there and that your graph moves up and to the right ASAP!

Stay safe,

Mat Hayward


Then please Matt! and with all respect but explain this to me. With the old Fotolia I was earning five times more then here at Adobe and thats with around 8000 files and this happens all the time.
First two month's after the merger with Adobe was fine and then all of a sudden from nowhere and without any reason it just all crashed!. I am far from alone I have several friends and with far more uploaded files who are in exactly the same boat!  we always get the same answer: " keep uploading" :)

« Reply #16 on: May 26, 2020, 11:47 »
+3
Quote
improve the customer experience, the contributor experience and ultimately to increase sales.

Matt, with all respect, have you ever checked your forums structure and posts? Just a list of client and contributor questions.
Further, it is 90% "ooops I accidentally downloaded it" and "how not to accidentally download" on top.
As a contributor? "I don't care!" for client problems due to marketplace infrastructure.

I have to say that email support is good and fast, though.

Yes, Adobe recently updated the forum system and in the process they merged the contributor and customer forums which is not ideal. Have you checked our Discord channel? That's a great way to communicate directly with the community and with Adobe Stock staff from all teams.

https://discord.gg/S6Nt4A6

-Mat

« Reply #17 on: May 26, 2020, 11:49 »
0
I've had one image sale at AdobeStock since March 12. One! >98% decline. My SS sales are still steady though.

Can we see your portfolio please?

Thank you,

Mat

« Reply #18 on: May 26, 2020, 11:49 »
0
That graph seems to match what we're seeing in the poll results on the right side of this page.

Remember a few months ago when Adobe briefly passed Shutterstock and seemed to be the emerging champion? then it went into a fast nose dive.

I'm sorry about this, because I really appreciate how AS has responded to us contributors, but it's hard to deny the reality of your chart and the poll results here. Especially when I'm seeing the same thing.


Yes but its Matt responding not the Adobe Admin they could not careless!  I have seen a huge drop myself.

I can assure you that is not the case. We have a global team dedicated solely to ensuring contributors are taken care of all around the world. It isn't just our team that keeps contributors top-of-mind however. The entire Adobe Stock team cares deeply for the artists that create the content that is Adobe Stock and are working every day to improve the customer experience, the contributor experience and ultimately to increase sales.

The feedback shared here, in the Adobe forum, the Adobe Stock contributor Discord channel and through all emails sent through the contact us form is taken very seriously.

Regarding the OP, it's difficult (impossible) to speculate what's going on in the graph without seeing the portfolio, understanding the productivity (how long has it been since the last upload) and whether the content being created and submitted is relevant to what stock buyers are searching for today. Now more than ever, I believe people are dependent on stock content. Businesses are not able to to set up custom shoots for their ad campaigns so some are buying stock that never have before. That being said, the type of content being sold is generally different now than what it was just a few short months ago. Covid-19 has clearly dominated the world. How can you get ahead of the next trend? Work to anticipate what the world will look like in two months. Last Thursday was the last weekly webinar hosted for contributors and we discussed that very thing. The main takeaway was that we anticipate in the very near future there will be a surge in demand for content that shows life as it was, but with a Covid-19 filter. This creates opportunity and content gaps for you to fill if you are motivated to do so. 

Adobe Stock is continuing to grow. For contributors to take advantage of this growth you must continue to create relevant, high quality stock content that appeals to customers today and meets the needs of the upcoming trends. As any of us who have been around a long time know, stock today is not the same as it was before. You cannot continue to do the same thing you've always done and expect it to find the same success you found in the past. You must continue to evolve and grow as artists. I know first hand and personally, this can be a challenge. I sincerely believe if you are willing to put in the effort, it will be worth it.

If you are interested, you can watch the recorded webinar series here: https://www.crowdcast.io/mhayward2909

I hope you can find some inspiration there and that your graph moves up and to the right ASAP!

Stay safe,

Mat Hayward


Then please Matt! and with all respect but explain this to me. With the old Fotolia I was earning five times more then here at Adobe and thats with around 8000 files and this happens all the time.
First two month's after the merger with Adobe was fine and then all of a sudden from nowhere and without any reason it just all crashed!. I am far from alone I have several friends and with far more uploaded files who are in exactly the same boat!  we always get the same answer: " keep uploading" :)

Please share your portfolio link so I can take a look.

Thank you,

Mat

« Reply #19 on: May 26, 2020, 12:04 »
+2
Adobe video has tanked badly. There is no doubting that.

« Reply #20 on: May 26, 2020, 13:19 »
+3
I can say that it`s same with my experience - video sales almost halted...

marthamarks

« Reply #21 on: May 26, 2020, 13:22 »
+1
Adobe video has tanked badly. There is no doubting that.

Same here.

I feel badly about that, because it was actually an Adobe staffer (Chris Bridewell, I believe his name was) in the spring of 2017 who called and encouraged me to take the plunge into video. I did that and quickly sold several of my very first clips that year and on into 2018. And that was from a verrrry small video portfolio.

But then, even as my video portfolio grew to 700+ clips, sales screeched to a halt.

P5 has continued selling them, which is why I'm now exclusive for video there. Maybe that's a mistake, but you can only do the best you can under shifting circumstances.

Mat, I'll repeat on this thread what I've said today on the SS thread: I would love to go exclusive with Adobe, for stills. If you'd give us that opportunity, I'd jump at it and it looks like a whole lot of others would too.

You stay well, too.

georgep7

« Reply #22 on: May 26, 2020, 13:28 »
0
Quote
improve the customer experience, the contributor experience and ultimately to increase sales.

Matt, with all respect, have you ever checked your forums structure and posts? Just a list of client and contributor questions.
Further, it is 90% "ooops I accidentally downloaded it" and "how not to accidentally download" on top.
As a contributor? "I don't care!" for client problems due to marketplace infrastructure.

I have to say that email support is good and fast, though.

Yes, Adobe recently updated the forum system and in the process they merged the contributor and customer forums which is not ideal. Have you checked our Discord channel? That's a great way to communicate directly with the community and with Adobe Stock staff from all teams.

https://discord.gg/S6Nt4A6

-Mat

I don't have discord, but thank you for replying :)

« Reply #23 on: May 26, 2020, 18:07 »
+2
Mat, I second what Martha said. In light of shutterstock's move today shafting all contributors, many of us would love to see Adobe go image exclusive.

My licensing on ss has been better than on Adobe I think primarily due to a few Coronavirus-specific news images I took from a safe distance before things really got bad here in NY. One of them was licensed to places as different as China and Israel again this morning and just a handful of virus inspired news photos have been selling regularly, images that I can't license on Adobe. So, I think that is why ss is suddenly doing better at least for someone like me who has a mix of editorial and commercial stock. My portfolio on Adobe is more limited.

« Reply #24 on: May 26, 2020, 18:40 »
0
Matt ,  no not exclusive..just not allowed on SS. Really SS is the only competition for Adobe. I would leave SS to be exclusive /non SS. I am on to many other sites to take all the sites  down and it to be worthwhile.  But to start a quality war with SS /Adobe..I am all in....Adobe then could really advertise " We at Adobe have the best Quality over SS"


 

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