MicrostockGroup
Agency Based Discussion => Adobe Stock => Topic started by: Tomboy2290 on December 19, 2010, 15:28
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I've been waiting almost three weeks for a payment (requested 30th Nov) I know they are slow at times but this is the longest I've ever waited. I did email support with a query but no reply as of yet. Anyone else waiting three weeks or more for their money?
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Good to know I'm not the only one :)
Requested payment (PayPal) on the 3-rd of December.
No money yet, no support ticket sent.
Well, I guess this delay has something to do with the holidays season. But that's why I asked for payment in the first place ... So many gifts to buy and never enough money :)
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A friend of mine is waiting sice December 1st
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ah . . . thanks for the replies, helpful to know I'm not the only one . . . and yes it is annoying because the money would be very handy for xmas expenses. Sales have been really good at FT this month and I have even more money sitting there that I can't access . . . three weeks is way too long.
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Yep, waiting for Dec 1st request here too.
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hmmm perhaps a lot of people have requested payout for christmas spending and they are having problems with that ::) . . . shouldn't be so though
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Similar problem for me.
Have been requesting since 1st Dec. No payment yet.
Dropped them an email about this, they said they will look into it.
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Odd. As usual, I requested payment the evening of the 30th my time (December 1st theirs), and I had the money on the 3rd. They've been consistently prompt with me, averaging around a week to pay off.
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Odd. As usual, I requested payment the evening of the 30th my time (December 1st theirs), and I had the money on the 3rd. They've been consistently prompt with me, averaging around a week to pay off.
Usually they are for me too, I wonder what the problem is then >:(
btw do you get payed through paypal?
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Odd. As usual, I requested payment the evening of the 30th my time (December 1st theirs), and I had the money on the 3rd. They've been consistently prompt with me, averaging around a week to pay off.
Same here. I requested it on the 1st and received it on the 3rd.
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Requested on 1st and still waiting.
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add me to the queue. I requested payment on the 1st of December
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Weird...I've already received two payments this month.
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I requested it on the 1st and received it on the 16th.
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add me to the queue. I requested payment on the 1st of December
+ 1
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My guess is that the currency you are paid in dicates the office that administers your payment. I last requested on the 12th and received it on the 17th (GBP).
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Got this reply from FT support . . . ::)
Hi,
We apologize for the delay. We have forwarded your request to our payment department for review. Please note that during the holiday season there is a high volume of conversion requests and they are working as hard as they can to process all of these requests.
Kind regards,
Fotolia Team U.S
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You guys are gonna hate me. I submitted a request today, and got it in my PayPal account today. No idea how or why, but I'm not complaining.
:)
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You guys are gonna hate me. I submitted a request today, and got it in my PayPal account today. No idea how or why, but I'm not complaining.
:)
:-\ are you paid in US dollars?
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Yep.
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Yep.
Great for you, sux for us :-\
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You guys are gonna hate me. I submitted a request today, and got it in my PayPal account today. No idea how or why, but I'm not complaining.
:)
haha.. very strange :) ... still waiting from the 1st.
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PayPal - US Dollars here too.
But unlike Helix, I'm still waiting ... (3-rd of December).
I've never been lucky :)
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I'm also still waiting from the 1st of December. Very strange.
I can't remember this ever happening before for me.
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Weird...I've already received two payments this month.
I'm in the US, too. However, I went through the very same delayed payment issue for several months earlier this year when no one else seemed to be having a problem. Am I now one of only a handful getting paid on time?
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Weird...I've already received two payments this month.
I'm in the US, too. However, I went through the very same delayed payment issue for several months earlier this year when no one else seemed to be having a problem. Am I now one of only a handful getting paid on time?
Several months Karimala? You weren't paid for several months? :-[
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Weird...I've already received two payments this month.
I'm in the US, too. However, I went through the very same delayed payment issue for several months earlier this year when no one else seemed to be having a problem. Am I now one of only a handful getting paid on time?
Several months Karimala? You weren't paid for several months? :-[
Oops...LOL No. What I meant to say was for several months I was getting paid every 2-3 weeks instead of within a week.
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i am too waiting since dec 1st. Always request the 1st of each month and usually is paid within a week.
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Well I am feeling a little better not to be the only one . . . but not much!
I'm pretty annoyed because I suspect this might be a tactic to manage their cash flow? Because if you are still waiting for a payout you are locked out of requesting anymore money until you are paid . . . sales are booming and my money is piling up untouchable.
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Im from 1st December also.
THANK YOU CHAD AND FOTOLIA. Merry FUC****G CHRISTMAS WITHOUT MONEY AND GIFTS! YOU ARE MY NR ONE AND SPECIAL.
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Still nothing . . . ???
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Still nothing ...
And it's too late for Christmas gifts anyway. Only one day left ... too late.
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Still nothing and veeeery disappointed with FT!!!
I noticed in the the FT forum that hardly anyone is complaining or it's because have most have been paid. :(
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Weird - I requested payment on the 16th and got it on the 20th.
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I have contacted suport and they said: (Translated from spain by me)
We apologize for the dalate. Unfortunately because to the grat volume of petitions with the chrismas nearby our payment dept. is quite busy but making all they can to finish them as soon as possible. We ask you for a little more time please. Your payment will be made ASAP.
>:(
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I have contacted suport and they said: (Translated from spain by me)
We apologize for the dalate. Unfortunately because to the grat volume of petitions with the chrismas nearby our payment dept. is quite busy but making all they can to finish them as soon as possible. We ask you for a little more time please. Your payment will be made ASAP.
>:(
That's the same reply I got but going by what others are saying (that they got paid as normal) that excuse doesn't stand up . . .
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Wow...I requested my third payment this month only a few hours ago, and it just arrived! And everyone else is still waiting? That's just weird.
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My payment has come through at last, hope everyone else got theirs, Happy Christmas!
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yep, same here. Requested (US$) on the 1st, and just got paid today. Hope others who have been waiting get paid soon as well.
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Still waiting.... >:(
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Still waiting.... >:(
I just got my payment today...so cheer up guys it is comming.
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I just got a payout today too. I think they must have been working to get everyone paid out before Christmas.
Probably there will be another payout before the end of the year, if I were to guess. Just to get the accounting ducks in a row.
Hope everyone who's waiting gets theirs in the next few hours.
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I'm no longer with Fotolia, but it will be interesting to see how they handle the tax situation. Don't know if they changed their policy but with their withholding of taxes on some they will need to pay out what is owed by the end of the year rather you have met payout or not.
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Yes, mine is here too. Hope next month doesné take so long.
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I got my payout today as well!! took 24 days!
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Still waiting.......
Probably will get next year.
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Requested another payout. Let's see how long this one takes ::)
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Received my payment Friday the 24th!! ;D
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I don't request payments very often at Fotolia.
I've never sold jack there. I really don't know why, I feel like I do pretty well for myself, for being part of the long tail. Seriously I've made more at BigStock since November 1st than I have at Fotolia. I just don't get it.
Dreamstime 7x Fotolia this month
iStock 17x Fotolia this month
Shutterstock 18x Fotolia
I had similar figures there in my prior non-exclusive days. And yes I do rank my keywords for them, although I will likely stop wasting time with that aspect since I never get sales anyhow.
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requested 13-Dec, got it today the 27th. 2 weeks isn't too unusual...
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Today also.
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got it today! I requested it on the 1st of december.
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This is absolutely weird, although I'm not complaining at all. I requested my Paypal payment from FT yesterday afternoon and received it this morning. WOW! Probably an isolated incident, but thought I would make it known anyway. Lately I've been waiting at least two weeks. Maybe they're allowing more money in the budget since it's the first of the year.??
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This is absolutely weird, although I'm not complaining at all. I requested my Paypal payment from FT yesterday afternoon and received it this morning. WOW! Probably an isolated incident, but thought I would make it known anyway. Lately I've been waiting at least two weeks. Maybe they're allowing more money in the budget since it's the first of the year.??
I have one pending from the end of Dec :P
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Yep I requested again on the 26th December . . . two weeks ago . . . nothing yet. Last time it took almost 4 weeks, I don't understand how some people can get their money in 24 hrs while others wait a month. Very unfair. Heh, in the end I suppose we just have to be grateful we get paid at all :-\
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Yep I requested again on the 26th December . . . two weeks ago . . . nothing yet. Last time it took almost 4 weeks, I don't understand how some people can get their money in 24 hrs while others wait a month. Very unfair. Heh, in the end I suppose we just have to be grateful we get paid at all :-\
it is the first time I wait more than 3 or 4 days.. almost 2 weeks for now
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grrrrrr . . . STILL waiting for my money requested 26 Dec.
Surely they can't use the 'holiday rush' as an excuse for the delay this time. Maybe it's a little over dramatic of me but I feel as though my trust is being abused here especially as some people are apparently being paid quite quickly. Come on FT. What's the deal?
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Have you contacted their customer service? This sounds like an unusually long time.
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Have you contacted their customer service? This sounds like an unusually long time.
Not yet, not this time Lisa. I did contact support last month after waiting three weeks and the reply was that they were very busy processing payouts prior to the holidays. Some others received the same reply. Eventually we were paid after waiting four weeks. Seems like we are going to get the same deal this time round.
Having to wait a month is really quite rude, especially since other people are getting paid in good time . . .
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I'm also waiting for a payment requested on 29th of December. I wrote them an email yesterday but so far they didn't bother to answer.
Next week is my birthday, I'm sure they want to surprise me and send me my money!
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I'm also waiting for a payment requested on 29th of December. I wrote them an email yesterday but so far they didn't bother to answer.
Next week is my birthday, I'm sure they want to surprise me and send me my money!
same day here, got a pretty good reply from them actualy, very polite and communicative (not usual) but nothing yet on paypal
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Ya I am waiting for my payout again this month ::)
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Ya I am waiting for my payout again this month ::)
Mine came through two days ago. So it took a little over three weeks this time I think. I hope this is not the new norm :-[
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They don't pay in time, and now they are cutting the royalties. Fotolia became my #2 on my "Which sites I'd like to suddenly disappear" list. (#1 is still iStock)
Suggestion: Wouldn't it be nice if there was a "karma list" also on this site? You could vote how much you "like" each site (not counting total $ at all) The scale could go from -5 (intense hate) trough 0 (neutral) to 5 (Woo-yay love)
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I totally agree Perry. On both counts.
How about that karma list, Tyler? Could you do it?