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Agency Based Discussion => Adobe Stock => Topic started by: madelaide on January 22, 2010, 11:43

Title: Strange numbers at FT
Post by: madelaide on January 22, 2010, 11:43

Yesterday I noticed minus 0.68 in my FT account.  I searched "My credits" page and it showed a sale on 24/12 had been cancelled for "Buyer's Wire transfer rejected".   So I corrected my spreadsheet.

Today I noticed plus 0.68 in my FT account.  Immediately I thought of this sale - maybe the problem was reversed.  There was nothing in "My credits" page, the refund was still there.

However, in "My uploads", that cancelled sale was showing (I am almost sure it wasn't yesterday) but instead of 0.68, it showed 1.36, what is not the correct number for a 2-credit sale.

So, they credited 1.36 and removed 0.68.  In the end, it was as if I hadn't been harmed by the failed transaction.

Is it a new policy of no damage to the contributor?  If so, hurrah!!

Title: Re: Strange numbers at FT
Post by: donding on January 22, 2010, 12:13

Quote from: madelaide on January 22, 2010, 11:43

Yesterday I noticed minus 0.68 in my FT account.  I searched "My credits" page and it showed a sale on 24/12 had been cancelled for "Buyer's Wire transfer rejected".   So I corrected my spreadsheet.

Today I noticed plus 0.68 in my FT account.  Immediately I thought of this sale - maybe the problem was reversed.  There was nothing in "My credits" page, the refund was still there.

However, in "My uploads", that cancelled sale was showing (I am almost sure it wasn't yesterday) but instead of 0.68, it showed 1.36, what is not the correct number for a 2-credit sale.

So, they credited 1.36 and removed 0.68.  In the end, it was as if I hadn't been harmed by the failed transaction.

Is it a new policy of no damage to the contributor?  If so, hurrah!!

Mind you FT is not my biggest earner so don't laugh, but I did notice yesterday I had a total of $27.146....they must be getting down to every cent and half cent now. I thought that was rather strange since 1 credit = $1.00

Title: Re: Strange numbers at FT
Post by: fotografer on January 22, 2010, 12:16

I had a 200 credit EL deducted a couple of weeks ago.  I lost over 70$ :(

Title: Re: Strange numbers at FT
Post by: willie on January 22, 2010, 12:53

Quote from: fotografer on January 22, 2010, 12:16

I had a 200 credit EL deducted a couple of weeks ago.  I lost over 70$ :(

Wow, bummer,
what was it? Credit card fraud?

Title: Re: Strange numbers at FT
Post by: fotografer on January 22, 2010, 13:57

Yes, and I'd just been thinking that I don't seem to get hit with them as often as a lot of people are reporting

Quote from: PERSEUS on January 22, 2010, 12:53

Quote from: fotografer on January 22, 2010, 12:16

I had a 200 credit EL deducted a couple of weeks ago.  I lost over 70$ :(

Wow, bummer,
what was it? Credit card fraud?