MicrostockGroup

Agency Based Discussion => Adobe Stock => Topic started by: jsnover on May 29, 2008, 22:22

Title: Submitted images get "unsubmitted"?
Post by: jsnover on May 29, 2008, 22:22

I FTP'd 8 images earlier today and submitted them all. I just went to check on sales and all of the 8 are back in the unfinished state (blue button with arrow) again.

There's no site mail about this - I thought perhaps they were kicked back for some error on my part, although I can't think what. Has anyone else seen this behavior today?

I know I should contact support, but the last time I did about an FTP problem, they took several days to reply and thoroughly unhelpfully suggested two programs I should try to FTP my files (one of which was the one I've been using anyway) - they're useless. By the time I got their reply I'd already managed to upload the files.

Title: Re: Submitted images get "unsubmitted"?
Post by: jsnover on May 29, 2008, 23:42

Now they're back to yellow - awaiting validation. A temporary glitch, I guess...

Title: Re: Submitted images get "unsubmitted"?
Post by: Clivia on May 30, 2008, 01:51

It happened to me too, but with only one file out of a batch of six. I resubmitted it and it was approved in minutes.
Very odd!