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Author Topic: Submitted images get "unsubmitted"?  (Read 2943 times)

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jsnover

« on: May 29, 2008, 22:22 »
0
I FTP'd 8 images earlier today and submitted them all. I just went to check on sales and all of the 8 are back in the unfinished state (blue button with arrow) again.

There's no site mail about this - I thought perhaps they were kicked back for some error on my part, although I can't think what. Has anyone else seen this behavior today?

I know I should contact support, but the last time I did about an FTP problem, they took several days to reply and thoroughly unhelpfully suggested two programs I should try to FTP my files (one of which was the one I've been using anyway) - they're useless. By the time I got their reply I'd already managed to upload the files.


jsnover

« Reply #1 on: May 29, 2008, 23:42 »
0
Now they're back to yellow - awaiting validation. A temporary glitch, I guess...

« Reply #2 on: May 30, 2008, 01:51 »
0
It happened to me too, but with only one file out of a batch of six. I resubmitted it and it was approved in minutes.
Very odd!


 

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