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Author Topic: The blue bar is back! Adobe Stock bonus codes are available in the portal  (Read 6852 times)

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« Reply #1 on: February 02, 2022, 14:31 »
0
I saw it! I tried clicking on it and it gave me an error message - a Server error

« Reply #2 on: February 02, 2022, 14:41 »
+2
I saw it! I tried clicking on it and it gave me an error message - a Server error

It's wasn't just you, The engineering team quickly caught this issue and it has been corrected. The link should be active now and working properly.

Thank you!

-Mat
« Last Edit: February 02, 2022, 15:39 by MatHayward »

« Reply #3 on: February 02, 2022, 15:12 »
0
I feel a bit of a luddite asking this, but I've been very comfortable using Photoshop CC2015 for so many years, I wonder if I need to update.  Can I leave the CC 2015 on my desktop and try the cloud version of Photoshop at the same time?
Thanks

« Reply #4 on: February 02, 2022, 15:14 »
0
Thanks, @MatHayward and I must say that Photoshop CC is SOOOO much better than the older versions. There is so much you can do now easily to images and well worth upgrading...even if paying.

« Reply #5 on: February 02, 2022, 15:33 »
0
I feel a bit of a luddite asking this, but I've been very comfortable using Photoshop CC2015 for so many years, I wonder if I need to update.  Can I leave the CC 2015 on my desktop and try the cloud version of Photoshop at the same time?
Thanks

I'm reluctant to confirm definitively the answer to this question since I am not on the Photoshop team or the Creative Cloud team. I am inclined to say that yes, it would be fine for you to do this but I recommend you reach out to customer service via Adobe.com first to confirm it for sure. That said, I was using CS2 for years and years and thought I had everything I needed. When I upgraded to the latest and greatest version of Photoshop I realized how much I was missing. With CC, you get the most up to date version available. Neural filters, sky replacement are just two huge (and super fun) tools you are missing out on right now. I am still using some of the same actions I created with CS2, but there are so many other features available to me, I couldn't imagine ever reverting back to a specific version.

-Mat

« Reply #6 on: February 02, 2022, 16:51 »
+3
Thanks once more, Adobe!


« Reply #7 on: February 02, 2022, 17:22 »
+1
I hate change. I payed for CS6 and love it as well, so I've never used my free app yet. Also afraid if I try it I won't be able to go back to CS6 if I find it to challenging to navigate (since upgrades generally mean things are in different locations - I feel like the blind person who needs everything in the same place to find it)...

« Reply #8 on: February 02, 2022, 17:34 »
+3
Redeemed!

Thank you, Mat! Thank you, Adobe!

I must admit that I'm only using 3 apps out of the 43 (ooh, actually 4, if I include Adobe Acrobat for PDFs). But anyway, thank you so much again!  :)

« Reply #9 on: February 02, 2022, 17:41 »
+1
I feel a bit of a luddite asking this, but I've been very comfortable using Photoshop CC2015 for so many years, I wonder if I need to update.  Can I leave the CC 2015 on my desktop and try the cloud version of Photoshop at the same time?
Thanks

I'm reluctant to confirm definitively the answer to this question since I am not on the Photoshop team or the Creative Cloud team. I am inclined to say that yes, it would be fine for you to do this but I recommend you reach out to customer service via Adobe.com first to confirm it for sure. That said, I was using CS2 for years and years and thought I had everything I needed. When I upgraded to the latest and greatest version of Photoshop I realized how much I was missing. With CC, you get the most up to date version available. Neural filters, sky replacement are just two huge (and super fun) tools you are missing out on right now. I am still using some of the same actions I created with CS2, but there are so many other features available to me, I couldn't imagine ever reverting back to a specific version.

-Mat

Thanks for the quick response Mat.  I have never found it possible to "reach out to customer service via Adobe.com".  There is no way to contact a live person by phone or online.  All we get are archived previous answers from years ago. 
I've avoided doing this for years now, so I think I'm going to give it a try.  Getting my NIK plugins and Actions transferred will be an ordeal I'm sure.  I won't run both at the same time, and I will look out for the checkbox about deleting older versions when I install.

« Reply #10 on: February 02, 2022, 20:40 »
+1


Thanks Mat!

« Reply #11 on: February 02, 2022, 21:22 »
+1
Thanks a lot Mat and Adobe, hoping to get same offer for next year too.  :)

« Reply #12 on: February 02, 2022, 22:02 »
+5
FYI for anyone redeeming a code who has some time left on their existing plan. It does end up tacking 12 months on to the existing expiration date, but for a few nerve-wracking screens it looks as if it didn't work.

I checked my current expiration date (in May 2022) and then went to redeem my code for another 12 months. The redemption was successful but said my service would end on February 2, 2023. I opened up a new tab and went to my Adobe account page and it still showed May 2022. I only have one Adobe account, so there's no possibility to mistakenly redeem in the wrong account.

A few refreshes later (about 2-3 minutes I think) and the Adobe account page updated to show May 2023 as expected.

After all the warnings about making sure you do it correctly because you can't change anything, it would be great if the confirmation page when you redeem could show you - even if it asks you to wait while it updates your account - that you've completed the task as expected.

« Reply #13 on: February 03, 2022, 03:02 »
+2
Thank you very much. Respect for Adobe for this initiative  :)

« Reply #14 on: February 03, 2022, 04:51 »
+1
Thanks Mat and Adobe! A real tangible benefit for your artists

« Reply #15 on: February 03, 2022, 05:13 »
+1
How long will the code be available in the portal? Can I wait to redeem the code until my current plan expires?
Thank you very much!
« Last Edit: February 03, 2022, 11:27 by elena_86 »

« Reply #16 on: February 03, 2022, 09:16 »
+3
I love that Adobe give this reward out each year, but I've never been able to make use of it. I pay for the full suite of apps each month, as I use several, so a singe app for free doesn't help, and I always fall just short of the criteria for the all apps offer.

It's a shame that Adobe doesn't at least allow this to be redeemed as a discount against the full suite.


« Reply #17 on: February 03, 2022, 11:20 »
+1
 :D Thank you!

« Reply #18 on: February 03, 2022, 11:24 »
+1
Thanks Mat... much appreciated 👍🏻

« Reply #19 on: February 03, 2022, 12:21 »
+1
Thanks Mat !

I love Adobe  :-*

« Reply #20 on: February 03, 2022, 12:22 »
+1
Once again: Thank you very much, Mat and Adobe

« Reply #21 on: February 03, 2022, 12:24 »
+2
How long will the code be available in the portal? Can I wait to redeem the code until my current plan expires?
Thank you very much!

I was able to use mine straight away and the date changed from "plan ends feb 2nd 2023" to "plan ends feb 27" (which is the date my plan would have ended without code anyway).
Means I did not loose any time I had already paid for.

« Reply #22 on: February 03, 2022, 13:26 »
+1
How long will the code be available in the portal? Can I wait to redeem the code until my current plan expires?
Thank you very much!

I didnt redeem my 2020 code until a month ago. The blue bar had actually disappeared by that point and I had to reach out to Adobe support, but they were very quick about getting me a new link with no trouble.

« Reply #23 on: February 03, 2022, 13:45 »
+2
How long will the code be available in the portal? Can I wait to redeem the code until my current plan expires?
Thank you very much!

I didnt redeem my 2020 code until a month ago. The blue bar had actually disappeared by that point and I had to reach out to Adobe support, but they were very quick about getting me a new link with no trouble.

In the past, support would get a new code for an expired one (I had done that with the very first one issued), but if you read the current help on this, they explicitly say they will not provide a new code for an expired one:

https://helpx.adobe.com/gr_en/stock/contributor/help/how-to-redeem-creative-cloud-bonus-code.html

In section 6: "This code will expire in 12 months if not redeemed. Replacement codes will not be provided for expired codes. "

« Reply #24 on: February 03, 2022, 19:49 »
+1
Thanks again, Mat !


 

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