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Author Topic: The blue bar is back! Adobe Stock bonus codes are available in the portal  (Read 9558 times)

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« Reply #1 on: February 02, 2022, 14:31 »
0
I saw it! I tried clicking on it and it gave me an error message - a Server error

« Reply #2 on: February 02, 2022, 14:41 »
+2
I saw it! I tried clicking on it and it gave me an error message - a Server error

It's wasn't just you, The engineering team quickly caught this issue and it has been corrected. The link should be active now and working properly.

Thank you!

-Mat
« Last Edit: February 02, 2022, 15:39 by MatHayward »

« Reply #3 on: February 02, 2022, 15:12 »
0
I feel a bit of a luddite asking this, but I've been very comfortable using Photoshop CC2015 for so many years, I wonder if I need to update.  Can I leave the CC 2015 on my desktop and try the cloud version of Photoshop at the same time?
Thanks

« Reply #4 on: February 02, 2022, 15:14 »
0
Thanks, @MatHayward and I must say that Photoshop CC is SOOOO much better than the older versions. There is so much you can do now easily to images and well worth upgrading...even if paying.

« Reply #5 on: February 02, 2022, 15:33 »
0
I feel a bit of a luddite asking this, but I've been very comfortable using Photoshop CC2015 for so many years, I wonder if I need to update.  Can I leave the CC 2015 on my desktop and try the cloud version of Photoshop at the same time?
Thanks

I'm reluctant to confirm definitively the answer to this question since I am not on the Photoshop team or the Creative Cloud team. I am inclined to say that yes, it would be fine for you to do this but I recommend you reach out to customer service via Adobe.com first to confirm it for sure. That said, I was using CS2 for years and years and thought I had everything I needed. When I upgraded to the latest and greatest version of Photoshop I realized how much I was missing. With CC, you get the most up to date version available. Neural filters, sky replacement are just two huge (and super fun) tools you are missing out on right now. I am still using some of the same actions I created with CS2, but there are so many other features available to me, I couldn't imagine ever reverting back to a specific version.

-Mat

« Reply #6 on: February 02, 2022, 16:51 »
+3
Thanks once more, Adobe!


« Reply #7 on: February 02, 2022, 17:22 »
+1
I hate change. I payed for CS6 and love it as well, so I've never used my free app yet. Also afraid if I try it I won't be able to go back to CS6 if I find it to challenging to navigate (since upgrades generally mean things are in different locations - I feel like the blind person who needs everything in the same place to find it)...

« Reply #8 on: February 02, 2022, 17:34 »
+3
Redeemed!

Thank you, Mat! Thank you, Adobe!

I must admit that I'm only using 3 apps out of the 43 (ooh, actually 4, if I include Adobe Acrobat for PDFs). But anyway, thank you so much again!  :)

« Reply #9 on: February 02, 2022, 17:41 »
+1
I feel a bit of a luddite asking this, but I've been very comfortable using Photoshop CC2015 for so many years, I wonder if I need to update.  Can I leave the CC 2015 on my desktop and try the cloud version of Photoshop at the same time?
Thanks

I'm reluctant to confirm definitively the answer to this question since I am not on the Photoshop team or the Creative Cloud team. I am inclined to say that yes, it would be fine for you to do this but I recommend you reach out to customer service via Adobe.com first to confirm it for sure. That said, I was using CS2 for years and years and thought I had everything I needed. When I upgraded to the latest and greatest version of Photoshop I realized how much I was missing. With CC, you get the most up to date version available. Neural filters, sky replacement are just two huge (and super fun) tools you are missing out on right now. I am still using some of the same actions I created with CS2, but there are so many other features available to me, I couldn't imagine ever reverting back to a specific version.

-Mat

Thanks for the quick response Mat.  I have never found it possible to "reach out to customer service via Adobe.com".  There is no way to contact a live person by phone or online.  All we get are archived previous answers from years ago. 
I've avoided doing this for years now, so I think I'm going to give it a try.  Getting my NIK plugins and Actions transferred will be an ordeal I'm sure.  I won't run both at the same time, and I will look out for the checkbox about deleting older versions when I install.

« Reply #10 on: February 02, 2022, 20:40 »
+1


Thanks Mat!

« Reply #11 on: February 02, 2022, 21:22 »
+1
Thanks a lot Mat and Adobe, hoping to get same offer for next year too.  :)

« Reply #12 on: February 02, 2022, 22:02 »
+5
FYI for anyone redeeming a code who has some time left on their existing plan. It does end up tacking 12 months on to the existing expiration date, but for a few nerve-wracking screens it looks as if it didn't work.

I checked my current expiration date (in May 2022) and then went to redeem my code for another 12 months. The redemption was successful but said my service would end on February 2, 2023. I opened up a new tab and went to my Adobe account page and it still showed May 2022. I only have one Adobe account, so there's no possibility to mistakenly redeem in the wrong account.

A few refreshes later (about 2-3 minutes I think) and the Adobe account page updated to show May 2023 as expected.

After all the warnings about making sure you do it correctly because you can't change anything, it would be great if the confirmation page when you redeem could show you - even if it asks you to wait while it updates your account - that you've completed the task as expected.

« Reply #13 on: February 03, 2022, 03:02 »
+2
Thank you very much. Respect for Adobe for this initiative  :)

« Reply #14 on: February 03, 2022, 04:51 »
+1
Thanks Mat and Adobe! A real tangible benefit for your artists

« Reply #15 on: February 03, 2022, 05:13 »
+1
How long will the code be available in the portal? Can I wait to redeem the code until my current plan expires?
Thank you very much!
« Last Edit: February 03, 2022, 11:27 by elena_86 »

« Reply #16 on: February 03, 2022, 09:16 »
+3
I love that Adobe give this reward out each year, but I've never been able to make use of it. I pay for the full suite of apps each month, as I use several, so a singe app for free doesn't help, and I always fall just short of the criteria for the all apps offer.

It's a shame that Adobe doesn't at least allow this to be redeemed as a discount against the full suite.


« Reply #17 on: February 03, 2022, 11:20 »
+1
 :D Thank you!

« Reply #18 on: February 03, 2022, 11:24 »
+1
Thanks Mat... much appreciated 👍🏻

« Reply #19 on: February 03, 2022, 12:21 »
+1
Thanks Mat !

I love Adobe  :-*

« Reply #20 on: February 03, 2022, 12:22 »
+1
Once again: Thank you very much, Mat and Adobe

« Reply #21 on: February 03, 2022, 12:24 »
+2
How long will the code be available in the portal? Can I wait to redeem the code until my current plan expires?
Thank you very much!

I was able to use mine straight away and the date changed from "plan ends feb 2nd 2023" to "plan ends feb 27" (which is the date my plan would have ended without code anyway).
Means I did not loose any time I had already paid for.

« Reply #22 on: February 03, 2022, 13:26 »
+1
How long will the code be available in the portal? Can I wait to redeem the code until my current plan expires?
Thank you very much!

I didnt redeem my 2020 code until a month ago. The blue bar had actually disappeared by that point and I had to reach out to Adobe support, but they were very quick about getting me a new link with no trouble.

« Reply #23 on: February 03, 2022, 13:45 »
+2
How long will the code be available in the portal? Can I wait to redeem the code until my current plan expires?
Thank you very much!

I didnt redeem my 2020 code until a month ago. The blue bar had actually disappeared by that point and I had to reach out to Adobe support, but they were very quick about getting me a new link with no trouble.

In the past, support would get a new code for an expired one (I had done that with the very first one issued), but if you read the current help on this, they explicitly say they will not provide a new code for an expired one:

https://helpx.adobe.com/gr_en/stock/contributor/help/how-to-redeem-creative-cloud-bonus-code.html

In section 6: "This code will expire in 12 months if not redeemed. Replacement codes will not be provided for expired codes. "

« Reply #24 on: February 03, 2022, 19:49 »
+1
Thanks again, Mat !

« Reply #25 on: February 04, 2022, 04:10 »
+1
Thanks Mat & Adobe - very much appreciated!  :)

« Reply #26 on: February 04, 2022, 05:42 »
0
Thank you Mat & Adobe! Redeemed successfully.   :)

« Reply #27 on: February 04, 2022, 07:06 »
0
Hi Everyone,

I'm pleased to inform you that the 2021 bonus codes have been applied to all accounts of contributors who qualified. Visit the Adobe Stock Contributor portal. If you qualified, you should see the banner with the unique URL that will take you to redeem your code.

Congratulations to everyone who qualified! We are so grateful to you for your contribution at Adobe Stock. Without you, there is no us.

Stay creative!

Mat Hayward

Hey Mat!
I haven't received a code, even though I've sold over 10,000 licenses in the past year.
Can you help me with the issue?

« Last Edit: February 04, 2022, 10:16 by anatolii22 »

« Reply #28 on: February 04, 2022, 10:19 »
0
I feel a bit of a luddite asking this, but I've been very comfortable using Photoshop CC2015 for so many years, I wonder if I need to update.  Can I leave the CC 2015 on my desktop and try the cloud version of Photoshop at the same time?
Thanks
I use photoshop 2018 and i try the 2022 and how lag is the new photoshop. the 2018 was so quick for everything. I dont think i need the 2022 creative cloud too

« Reply #29 on: February 04, 2022, 10:31 »
0
Hi @Mat My existing CC codes are expiring next week so if I redeem the new codes today will they be forwarded from the expiry date or will they be counted from the date of redemption?

« Reply #30 on: February 04, 2022, 13:10 »
0
...I haven't received a code, even though I've sold over 10,000 licenses in the past year...

Did you upload files last year? In addition to the sales rule, there's an "active contributor" rule:

https://helpx.adobe.com/stock/contributor/help/royalty-details.html

"An active contributor is an Adobe Stock contributor with at least two (2) submitted and approved qualifying assets in 2021."

« Reply #31 on: February 04, 2022, 13:32 »
0
...I haven't received a code, even though I've sold over 10,000 licenses in the past year...

Did you upload files last year? In addition to the sales rule, there's an "active contributor" rule:

newbielink:https://helpx.adobe.com/stock/contributor/help/royalty-details.html [nonactive]

"An active contributor is an Adobe Stock contributor with at least two (2) submitted and approved qualifying assets in 2021."

Hi Jo,
Yeah, I have exactly 2 accepted images for the last year. It's like a coincidence, but that should be enough, right? ;)

« Reply #32 on: February 04, 2022, 14:21 »
0

Thanks for the quick response Mat.  I have never found it possible to "reach out to customer service via Adobe.com".  There is no way to contact a live person by phone or online.  All we get are archived previous answers from years ago. 
I've avoided doing this for years now, so I think I'm going to give it a try.  Getting my NIK plugins and Actions transferred will be an ordeal I'm sure.  I won't run both at the same time, and I will look out for the checkbox about deleting older versions when I install.

I take it back.  I did have trouble getting CC and PS installed and running and this time there was a chat option.  Someone took over my computer for over an hour and got me all straightened away.  My actions got moved over.  I don't know how to move my Nik collection "filters" over to the new version.  May not be possible.  Otherwise, both versions are working.

« Reply #33 on: February 04, 2022, 16:32 »
0
...Yeah, I have exactly 2 accepted images for the last year. It's like a coincidence, but that should be enough, right? ;)

I think that should be all you need. Mat has posted his email here, so perhaps send him something directly?

https://www.microstockgroup.com/fotolia-com/mat-hayward-is-this-your-email/msg571865/

« Reply #34 on: February 05, 2022, 02:11 »
0
...Yeah, I have exactly 2 accepted images for the last year. It's like a coincidence, but that should be enough, right? ;)

I think that should be all you need. Mat has posted his email here, so perhaps send him something directly?

https://www.microstockgroup.com/fotolia-com/mat-hayward-is-this-your-email/msg571865/

Thanks, Jo!
Much appreciated for the lead  :)

« Reply #35 on: February 05, 2022, 05:49 »
0
Hi Everyone,

I'm pleased to inform you that the 2021 bonus codes have been applied to all accounts of contributors who qualified. Visit the Adobe Stock Contributor portal. If you qualified, you should see the banner with the unique URL that will take you to redeem your code.

Congratulations to everyone who qualified! We are so grateful to you for your contribution at Adobe Stock. Without you, there is no us.

Stay creative!

Mat Hayward

Hey Mat!
I haven't received a code, even though I've sold over 10,000 licenses in the past year.
Can you help me with the issue?

What a beautiful Portfolio you have! Great! Well deserved!

« Reply #36 on: February 05, 2022, 05:52 »
0
Thank you for your continued support of the contributors, Mat! Unfortunately, this is not a matter of course nowadays and deserves our appreciation!

« Reply #37 on: February 05, 2022, 05:58 »
0
I don't know how to move my Nik collection "filters" over to the new version.  May not be possible. 

If you're on windows (don't know about Mac):

- there is a"plugins" folder in the photoshop folder (of your old photosshop version) on your system drive (something like C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins)
- in there is a subfolder "google" (-> that contains the NIK filters)
- simply copy that subfolder with all its contents in the plugins folder of your new photoshop installation

NIK filters should be there after your next start of PS.

« Reply #38 on: February 05, 2022, 11:06 »
0
I don't know how to move my Nik collection "filters" over to the new version.  May not be possible. 

If you're on windows (don't know about Mac):

- there is a"plugins" folder in the photoshop folder (of your old photosshop version) on your system drive (something like C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins)
- in there is a subfolder "google" (-> that contains the NIK filters)
- simply copy that subfolder with all its contents in the plugins folder of your new photoshop installation

NIK filters should be there after your next start of PS.

Thanks.  That worked nicely.  I tried that before but was looking in the wrong place.

« Reply #39 on: February 06, 2022, 19:26 »
0
Sweet! Thanks Mat! Thanks Adobe!

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #40 on: February 07, 2022, 08:50 »
0
In case anyone wonders?  https://helpx.adobe.com/download-install/kb/redemption-code-help.html



If you already have the same plan or product, and redeem with the same Adobe ID: 

    If your payment plan is Annual plan, paid monthly, Adobe stops charging your credit card after you redeem the code. After the redemption code subscription term expires, Adobe resumes charging your credit card.
    If your payment plan is Annual plan, prepaid, the redemption code term is added to the end of the paid subscription term.

If you redeem a different plan with the same Adobe ID:

    Your subscription runs parallel to your existing paid subscription. For example, consider a scenario where you have an existing subscription to the Creative Cloud Photography plan with 20 GB of storage. However, you have a redemption code for the Creative Cloud All Apps plan. In this case, if you redeem the redemption code, your subscription to Creative Cloud All Apps runs concurrently with the existing Creative Cloud Photography plan.



50%

« Reply #41 on: February 07, 2022, 09:30 »
0
Thanks a lot, can I install on my desktop and laptop or only on one computer?

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #42 on: February 07, 2022, 09:55 »
+1
Thanks a lot, can I install on my desktop and laptop or only on one computer?

In general, only two systems and both must be run by only you and only one at a time.

I don't know how that would work for a couple or any similar living arrangement, but the idea is, you can't run a business and share the software. There are probably exceptions.

In the past when I had multiple computers, if I added a new laptop, for example, then I'd have to deactivate the license on the old laptop. As that works out, not creative cloud licenses for Elements, as I upgrade and buy a new version, the old one stays on the older two computers. One laptop, old desktop run version 7, newer laptop and another, have version 10, and the newest laptop and computer are on Elements 2020.

Anyway, CC is supposed to limit a license to two computer, only one running at a time. For more you can activate and deactivate systems, which does not mean you have to uninstall and re-install. Just deactivate.

https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html


50%

« Reply #43 on: February 07, 2022, 09:58 »
0
Thanks Pete! Only for me normally I use my desktop but sometimes outside I would like to use the laptop (on which I still CS6 though)

« Reply #44 on: February 07, 2022, 12:32 »
0
Thanks a lot, can I install on my desktop and laptop or only on one computer?

In general, only two systems and both must be run by only you and only one at a time.

I don't know how that would work for a couple or any similar living arrangement, but the idea is, you can't run a business and share the software. There are probably exceptions.

In the past when I had multiple computers, if I added a new laptop, for example, then I'd have to deactivate the license on the old laptop. As that works out, not creative cloud licenses for Elements, as I upgrade and buy a new version, the old one stays on the older two computers. One laptop, old desktop run version 7, newer laptop and another, have version 10, and the newest laptop and computer are on Elements 2020.

Anyway, CC is supposed to limit a license to two computer, only one running at a time. For more you can activate and deactivate systems, which does not mean you have to uninstall and re-install. Just deactivate.

https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html


I am not an Adobe expert, but from my own experience it works a little different than you described.

For reference, I do have the photography plan (Lightroom and Photoshop), don't know if it works the same for the other apps.

I have the software installed on three computers, two desktops (mine and my wife's) plus one laptop, (and I am sure more would be possible) and I can run it on any two in parallel.
If I want to run it on the third one, I first have to deactivate one of the other two (which you can easily do via your Adobe account on the Adobe website, so no need to have physical access to the machine you deactivate it on).


« Reply #45 on: February 08, 2022, 12:45 »
0
Thanks a lot, can I install on my desktop and laptop or only on one computer?

In general, only two systems and both must be run by only you and only one at a time.

I don't know how that would work for a couple or any similar living arrangement, but the idea is, you can't run a business and share the software. There are probably exceptions.

In the past when I had multiple computers, if I added a new laptop, for example, then I'd have to deactivate the license on the old laptop. As that works out, not creative cloud licenses for Elements, as I upgrade and buy a new version, the old one stays on the older two computers. One laptop, old desktop run version 7, newer laptop and another, have version 10, and the newest laptop and computer are on Elements 2020.

Anyway, CC is supposed to limit a license to two computer, only one running at a time. For more you can activate and deactivate systems, which does not mean you have to uninstall and re-install. Just deactivate.

https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html


I am not an Adobe expert, but from my own experience it works a little different than you described.

For reference, I do have the photography plan (Lightroom and Photoshop), don't know if it works the same for the other apps.

I have the software installed on three computers, two desktops (mine and my wife's) plus one laptop, (and I am sure more would be possible) and I can run it on any two in parallel.
If I want to run it on the third one, I first have to deactivate one of the other two (which you can easily do via your Adobe account on the Adobe website, so no need to have physical access to the machine you deactivate it on).

Yes, this is correct.

-Mat

« Reply #46 on: February 09, 2022, 03:37 »
+2
Very appreciative of the bonus code, my experience with Adobe Stock as a contributor has been far better than other sites.

« Reply #47 on: February 09, 2022, 09:22 »
+1
Thanks, Mat. That was a long 9 days.

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #48 on: February 09, 2022, 12:04 »
0
Thanks a lot, can I install on my desktop and laptop or only on one computer?

In general, only two systems and both must be run by only you and only one at a time.

I don't know how that would work for a couple or any similar living arrangement, but the idea is, you can't run a business and share the software. There are probably exceptions.

In the past when I had multiple computers, if I added a new laptop, for example, then I'd have to deactivate the license on the old laptop. As that works out, not creative cloud licenses for Elements, as I upgrade and buy a new version, the old one stays on the older two computers. One laptop, old desktop run version 7, newer laptop and another, have version 10, and the newest laptop and computer are on Elements 2020.

Anyway, CC is supposed to limit a license to two computer, only one running at a time. For more you can activate and deactivate systems, which does not mean you have to uninstall and re-install. Just deactivate.

https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html


I am not an Adobe expert, but from my own experience it works a little different than you described.

For reference, I do have the photography plan (Lightroom and Photoshop), don't know if it works the same for the other apps.

I have the software installed on three computers, two desktops (mine and my wife's) plus one laptop, (and I am sure more would be possible) and I can run it on any two in parallel.
If I want to run it on the third one, I first have to deactivate one of the other two (which you can easily do via your Adobe account on the Adobe website, so no need to have physical access to the machine you deactivate it on).

Correct I don't think I said you needed access? Say your computer suddenly starts to smoke and you remove the hard drive and throw the rest into the trash. You wouldn't have access to that one.

The facts I copied (and believed) are from the Adobe site and their forum "experts". But the bottom line is, only two systems can operate the software, and the others can't be active, at the same time. I didn't realize that two could be running at the same time. That's listed on the Adobe site as a limitation. Since there's only one of me, I never tested that.

Activate and deactivate as needed.

« Reply #49 on: February 15, 2022, 11:25 »
0
Now that I have PS v23 installed, I've got it doing the same work as CC2015.  I thought it might be better at selecting skies to not sharpen there, but I still need to use the magic wand as before.
Still, it works fine.
But ever since switching, AS refuses to accept my keywords in more than half my uploads.  I get sneaky made up keywords, so I have to look at each upload carefully.  Why?  How can I stop this?
I'm beginning to think the PS update is not worth it.

« Reply #50 on: February 15, 2022, 11:43 »
+1
I should also mention that SS and Alamy read the keywords fine.  Also, the Title is also fine. 
You'd think AS would be well versed in keyword intake from an Adobe product.

« Reply #51 on: February 15, 2022, 14:02 »
+3
I've uploaded a number of files to Adobe Stock in the last few weeks, all edited and keyworded in Photoshop 23.1.1. I've had no trouble with my keywords being read by the upload process. I just checked the last dozen or so approved images and all the keywords shown are correct - the ones I entered.

You'll need to see what else might be wrong, but it's not a general problem with keywords in the latest Photoshop. I should note I keyword in English and possibly there is a problem with accented characters or something else related to non-English words?

« Reply #52 on: February 15, 2022, 16:01 »
0
Thanks Jo Ann.  No I don't have any special characters.  And some images make it through OK, while others fail even after trying to upload again.  Strange.

« Reply #53 on: February 15, 2022, 17:12 »
0
Thanks Jo Ann.  No I don't have any special characters.  And some images make it through OK, while others fail even after trying to upload again.  Strange.

See this thread

https://www.microstockgroup.com/fotolia-com/occasional-re-keyworded-images-on-upload

« Reply #54 on: February 16, 2022, 16:28 »
0
FYI for anyone redeeming a code who has some time left on their existing plan. It does end up tacking 12 months on to the existing expiration date, but for a few nerve-wracking screens it looks as if it didn't work.

I checked my current expiration date (in May 2022) and then went to redeem my code for another 12 months. The redemption was successful but said my service would end on February 2, 2023. I opened up a new tab and went to my Adobe account page and it still showed May 2022. I only have one Adobe account, so there's no possibility to mistakenly redeem in the wrong account.

A few refreshes later (about 2-3 minutes I think) and the Adobe account page updated to show May 2023 as expected.

After all the warnings about making sure you do it correctly because you can't change anything, it would be great if the confirmation page when you redeem could show you - even if it asks you to wait while it updates your account - that you've completed the task as expected.

I had the same experience when I redeemed mine and was relieved when it refreshed since mine was due to end in April.

« Reply #55 on: February 16, 2022, 16:49 »
0
I feel a bit of a luddite asking this, but I've been very comfortable using Photoshop CC2015 for so many years, I wonder if I need to update.  Can I leave the CC 2015 on my desktop and try the cloud version of Photoshop at the same time?
Thanks

I have been able to get through to Adobe when I've had issues, so I'd try to reach them by phone and ask. It's definitely worth upgrading IMHO.

FWIW, from my experience, when you update I think it will removes earlier versions unless you tell it not to but it's tricky - so back it up beforehand if you are uncertain. In had PSv6 but in looking at my Applications folder, it isn't there anymore and I'm not sure if that is by choice or not but I have folders labeled Photoshop 2019, 2020, the only things in them are presets, however, in addition to LR CC & LR Classic CC, I still have LR v5, so if you do it correctly you shouldn't lose the older version of PS & LR - I also think when you go to your Adobe Account, you can see the older versions that you bought there BUT I don't think they are supported anymore, so you might lose the updates if you rely on that. Best to backup and/or call Adobe Support for help.

In terms of whether it's worth upgrading: Honestly, I'd happily pay for CC if I didn't get it for free the past few years, even the earlier versions are so much better than PS6/LR5 - you can do things in LR Classic with adjustment brushes that you couldn't even do in PS RAW before - I only go into PS when I need more complicated cloning and other things that require layers. It makes your workflow much faster. And the sky replacement and neural filters and better masking etc. in the newer PS versions are really excellent. It's all pretty intuitive if you've been a longtime PS/LR user and Adobe has a ton of tutorials on their site.


Lots of creative options - the style neural filters are fun - though I'm mostly using them for fine art - but LR Classic speeds up all kinds of processing from stock to fine art.

 Good luck!

« Reply #56 on: February 17, 2022, 15:21 »
+1
Thanks!

OM

« Reply #57 on: February 20, 2022, 10:14 »
0
Me a bit of a dummy...had 2 years of free (PS&LR) subscriptions and would have qualified again last year had I not forgotten to upload some files! Ah well....just have to pay this time but I am inspired to upload again (just not to SS)!

« Reply #58 on: February 20, 2022, 11:23 »
0
I qualify for Creative Cloud All Apps (already activated), but why am I still being billed for Adobe Illustrator and Photoshop (24EUR + 12EUR)? Does anyone have this problem?  :(

« Reply #59 on: February 20, 2022, 11:35 »
0
I qualify for Creative Cloud All Apps (already activated), but why am I still being billed for Adobe Illustrator and Photoshop (24EUR + 12EUR)? Does anyone have this problem?  :(

Happened to me, I just contacted their Customer support and they refunded the full amount, so don't worry they'll help you.

« Reply #60 on: February 21, 2022, 10:41 »
+1
I qualify for Creative Cloud All Apps (already activated), but why am I still being billed for Adobe Illustrator and Photoshop (24EUR + 12EUR)? Does anyone have this problem?  :(

Qualified for, is not the same as having canceled previous subscriptions and redeemed the new code. If you have active Creative Cloud subscriptions that are not exactly the same as the bonus subscription you earned, then your existing active subscriptions will run in tandem with the new one. You need to cancel the existing subscriptions and activate the All Apps code if what you are already running is not the All Apps subscriptions.

Here is some additional information you may find useful: https://helpx.adobe.com/stock/contributor/help/how-to-redeem-creative-cloud-bonus-code.html

-Mat Hayward

« Reply #61 on: March 19, 2022, 01:32 »
+1
...I haven't received a code, even though I've sold over 10,000 licenses in the past year...

Did you upload files last year? In addition to the sales rule, there's an "active contributor" rule:

https://helpx.adobe.com/stock/contributor/help/royalty-details.html

"An active contributor is an Adobe Stock contributor with at least two (2) submitted and approved qualifying assets in 2021."

I wondered why I haven't received a code and have found that I didn't upload at all last year! I didn't realise, I would have made sure to upload  :'( :'(
I will start uploading for this year!!

« Reply #62 on: July 18, 2022, 15:32 »
0
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« Last Edit: July 18, 2022, 15:36 by indust »


 

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