Author Topic: This is highly unprofessional (Read 8640 times)

Injustice for all · « **Reply #50 on:** October 26, 2023, 14:19 »

I don't know Wilm,see what Mat tells you,but I don't see particular discrimination or particular problems in different searches results from different countries.

maybe there will be reasons,related to legal issues,marketing issues,or any other reasons.

What I know and what I see is that Adobe's sales system seems the fairest for everyone,if I compare this to other agencies.

Wilm · « **Reply #51 on:** October 26, 2023, 16:11 »

Quote from: Injustice for all on October 26, 2023, 14:19

I don't know Wilm,see what Mat tells you,but I don't see particular discrimination or particular problems in different searches results from different countries.

maybe there will be reasons,related to legal issues,marketing issues,or any other reasons.

What I know and what I see is that Adobe's sales system seems the fairest for everyone,if I compare this to other agencies.

Well, i think the translation problem is also detrimental to the agency AS.

If all customers know that they have to search in English, it is not a general problem. Then it is only a problem for the contributors who have been keywording in their native language for years.

But I think that many customers don't know that. Because it doesn't make sense that there is a language selection and a region selection if these potential buyers get less than 10% of the results displayed that are actually in the database.

This is comparable to a customer coming into a supermarket where less than 10% of the goods are visible relative to the goods actually present in the stockroom. There is a risk that these customers will go to the competition because there the shelves are bulging.

Injustice for all · « **Reply #52 on:** October 26, 2023, 17:27 »

Quote from: Wilm on October 26, 2023, 16:11

Quote from: Injustice for all on October 26, 2023, 14:19
I don't know Wilm,see what Mat tells you,but I don't see particular discrimination or particular problems in different searches results from different countries.

maybe there will be reasons,related to legal issues,marketing issues,or any other reasons.

What I know and what I see is that Adobe's sales system seems the fairest for everyone,if I compare this to other agencies.

Well, i think the translation problem is also detrimental to the agency AS.

If all customers know that they have to search in English, it is not a general problem. Then it is only a problem for the contributors who have been keywording in their native language for years.

But I think that many customers don't know that. Because it doesn't make sense that there is a language selection and a region selection if these potential buyers get less than 10% of the results displayed that are actually in the database.

This is comparable to a customer coming into a supermarket where less than 10% of the goods are visible relative to the goods actually present in the stockroom. There is a risk that these customers will go to the competition because there the shelves are bulging.

look,I've seen that the translations from English to Italian are very well done,and I say this because in comparison to other smaller agencies,there is a notable difference with Adobe,which has better translations from what I've seen,there may be some errors but almost none from what I've seen.

for the rest it also seems obvious to me that there are differences if you search for different languages in different countries.

I have traveled quite a bit in the past,now I haven't traveled since 5 years,it's become too expensive,i traveled between various continents and countries,and it seems clear to me that when I order a plate of spaghetti Carbonara,or pizza Diavola,depending on where I am in the world I find myself faced with a completely different dish!

And there are no better or worse places in the world,just as there are no better or worse people in one country compared to another,every world is a country.

You may be right about some things,i can't say for sure,but you certainly can't talk about discrimination from a company like Adobe,believe me I know,look at the big picture,you'll see that it's like that.

There are certainly reasons,to maximize sales,reasons to make sales work for all contributors,or legal problems for example,and then also errors of course you can add these too if you want,I'm sure they'll make mistakes too,but it is not a company that discriminates,in fact I would say the opposite!

However,in my opinion you are right to raise this problem,then I don't know if you can get some answers on how the search and sales system on Adobe Stock works.

Wilm · « **Reply #53 on:** October 27, 2023, 02:15 »

The discrimination thing was meant as a joke. Sorry - I probably should have used an appropriate emoji.

It is absolutely understandable for me that the search results must be different. A Central European family home usually looks different than one in the USA or Japan. This also applies to the topic of food and many other topics as well.

If I am a real estate agent in Germany, I search at AS optimally in German, because then I get more country-typical results displayed than with the English search - that also makes sense.

But if we stick to the example of Tuscany, it is not understandable that in Germany, the German name of Tuscany gets less than one tenth of the search results compared to the search with the English name of Tuscany. Because it doesn't matter whether I travel to Tuscany as a Turk, a Chinese or an Australian - it looks the same to everyone.

Injustice for all · « **Reply #54 on:** October 27, 2023, 06:45 »

Quote from: Wilm on October 27, 2023, 02:15

The discrimination thing was meant as a joke. Sorry - I probably should have used an appropriate emoji.

It is absolutely understandable for me that the search results must be different. A Central European family home usually looks different than one in the USA or Japan. This also applies to the topic of food and many other topics as well.

If I am a real estate agent in Germany, I search at AS optimally in German, because then I get more country-typical results displayed than with the English search - that also makes sense.

But if we stick to the example of Tuscany, it is not understandable that in Germany, the German name of Tuscany gets less than one tenth of the search results compared to the search with the English name of Tuscany. Because it doesn't matter whether I travel to Tuscany as a Turk, a Chinese or an Australian - it looks the same to everyone.

sure,but don't take it for granted,maybe there are reasons.

but in any case it is always better to raise these doubts,why not,because perhaps it is a technical problem,anything could be.

Jo Ann Snover · « **Reply #55 on:** October 27, 2023, 06:52 »

Maybe the dog ate Adobe Stock's homework, but I don't think that's why searching for Berlin - spelled the same in English and German - gets two different totals in two different regions. It's a bug - as are all the other examples in all likelihood.

Fotolia led all the other agencies in handling local sites where you could do business in the local language with local currency. The other agencies followed after they saw what a success that was. Having established that with both contributors and customers, it's expected that this will continue over time. As a buyer in Germany, you're not going to switch regions to see if there are more files available - you'll just assume that what you're shown is all there is.

And these bugs aren't new. I think when tailoring search results to promote "local" content was introduced a while back people started reporting problems with content not showing up (versus just different sort order preferences).

Adobe is a huge company and Adobe Stock is a very small cog in a very large system. Sometimes it doesn't get attention quickly/at all.

Injustice for all · « **Reply #56 on:** October 27, 2023, 10:46 »

Quote from: Jo Ann Snover on October 27, 2023, 06:52

And these bugs aren't new. I think when tailoring search results to promote "local" content was introduced a while back people started reporting problems with content not showing up (versus just different sort order preferences).

Adobe is a huge company and Adobe Stock is a very small cog in a very large system. Sometimes it doesn't get attention quickly/at all.

and these reports were never answered?probably not because it is confidential information.

we need to see if the images resulting from the search are always the same,or if they change.
for example if there are 200,000 "Tuscany" and in Cocos Islands the search shows only 100,000. Are these 100,000 images always the same?or do they change,so maybe it's intentional,for various reasons,that only 100,000 are shown instead of 200,000?
maybe this way you can define it as a bug or not.

However,all the images generated by AI are now 21,478,706 by doing the search from Italy,so I think they are in line with your search.

derby · « **Reply #57 on:** October 27, 2023, 12:22 »

Quote from: MatHayward on October 25, 2023, 17:28

Quote from: kubeslaw on October 25, 2023, 14:58
Come on, Mat! I really appreciate your presence here and I am grateful for all the insights you provide. However, when it comes to review process, the way you act is just ridiculous. Instead of admitting that there is a problem with random rejections (not to mention months of waiting for any decision), you keep pretending that everything is fine. It doesn't matter what the quality of 13 images discussed here is. It is a general problem that affects, as far as I can see, all the members of this forum, even the most professional ones.

Fair enough. Thank you for your feedback.

-Mat Hayward

I really like the way and the time Mat takes to help, thanks Mat.
I can also understand Mat that you speak as an official voice from Adobe and you absolutely cannot say anything about your company, this is totally understandable.
Unfortunately I can confirm that the review process is still an issue: is it completely impossible to understand the reasons why some images are accepted and others aren't.

As many others said, I see some batches approved and others refused: entire batches.
The problem is not the rejections of one, two or ten images, rejections can always have good reasons: the problem is that the process seems completely random, and at the end it seems only a question of luck... images of the same kinds, with same postproduction, accepted and rejected for incomprehensible reasons...very frustrating, after one month of waiting for review.
I think you understand the point, and I think you're working on it.
Please fix it, because it's hard to contribute this way (and for someone it's also an open door to multiple spam resend of same images for second review!).
Thanks for your work

Injustice for all · « **Reply #58 on:** October 27, 2023, 15:17 »

@derby

just out of curiosity,were the rejected batches real images or AI?

cascoly · « **Reply #59 on:** October 27, 2023, 18:46 »

Quote from: Injustice for all on October 27, 2023, 15:17

@derby

just out of curiosity,were the rejected batches real images or AI?

i've had multiple entire batches of photos rejected over last few months

Injustice for all · « **Reply #60 on:** October 27, 2023, 20:00 »

Quote from: cascoly on October 27, 2023, 18:46

Quote from: Injustice for all on October 27, 2023, 15:17
@derby

just out of curiosity,were the rejected batches real images or AI?

i've had multiple entire batches of photos rejected over last few months

but you upload a lot,I don't know how you do it,seriously it's a lot for me!

I assume you've never had all these rejections,am I right?

I don't have all these rejections,but I upload a tiny part compared to you,as I said I can barely exceed a thousand contents in a year.

derby · « **Reply #61 on:** October 28, 2023, 03:17 »

Quote from: Injustice for all on October 27, 2023, 15:17

just out of curiosity,were the rejected batches real images or AI?

Mostly AI

Injustice for all · « **Reply #62 on:** October 28, 2023, 06:26 »

thanks derby.

IMO the choice they made to give 500 credits to Adobe Stock subscribers,it is a choice that favors real content more,because 500 credits for customers to generate content is more than enough.

it is also true that these credits will end quickly for the moment because the generation still has many errors,which must be corrected in postproduction,some things are not really understood by AI,and cannot be generated,but for some things,AI manages to surprise you,and manages to create things above expectations.

the 500 credits given to customers will help generate traffic on Adobe Stock.

maybe it's simply a period in which they have to reject a lot to get the situation back to normal,in any case I believe that the amount uploaded these days affects rejections,so it's better to be as selective as possible,or you risk just wasting time.

Injustice for all · « **Reply #63 on:** November 07, 2023, 05:43 »

I'm writing it here too,because I think it's an interesting thing to know,because can be the reason for so many rejected contents.

in the terms for the account and submission guidelines I found this:"We don't allow multiple account creations to submit similar or identical content to inflate sales,or to bypass upload limits for generative AI content".

so now it is confirmed that there are AI content upload limits,therefore certainly limits in general on all content,so the trend I had noticed,that in the last months of the year the percentage of rejections increases,probably has to do with this.

In my opinion,all this has to do with Adobe's sales system,which obviously no one knows how it works,but is clearly linked to the number of contents uploaded.

synthetick · « **Reply #64 on:** November 07, 2023, 06:38 »

I think it is already fairly well known that there are upload limits. If you join the Discord community you will probably be more informed about this. Newbies have a limit of 50 files and it goes up from there depending on factors that AS does not disclose.

Lukeruk · « **Reply #65 on:** November 07, 2023, 17:52 »

It seems that things are going back to normal now. The last few batches have all been accepted.

kubeslaw · « **Reply #66 on:** November 07, 2023, 18:51 »

Quote from: Lukeruk on November 07, 2023, 17:52

It seems that things are going back to normal now. The last few batches have all been accepted.

What about review speed - is there any improvement? My last batch of 6 photos has already been waiting for several weeks.

Lukeruk · « **Reply #67 on:** November 08, 2023, 02:34 »

I didn't pay too much attention to review speed, but I think it's fine. Approximately 3-4 days. A month ago, there was one batch with a longer reviewing period, but it did not exceed 10 days.

Her Ugliness · « **Reply #68 on:** November 08, 2023, 05:36 »

Still about one month review time for me.

Injustice for all · « **Reply #69 on:** November 08, 2023, 07:12 »

Quote from: synthetick on November 07, 2023, 06:38

I think it is already fairly well known that there are upload limits. If you join the Discord community you will probably be more informed about this. Newbies have a limit of 50 files and it goes up from there depending on factors that AS does not disclose.

If it's really well known as you say,why do many people complain that there is all this rejection?

Why I have noticed that those who upload a lot of content towards the end of the year have an increased rejection rate?

of course there are upload limits for newbies,and of course there are set limits that probably depend on the sales that are made when the system favors you,the level you are at and how long you have opened the account,i.e. how long you have been an Adobe Stock contributor,the latter in my opinion is an important factor.

I also noticed that those who opened a Fotolia account 10 years ago,and uploaded few content,let's say a couple of thousand, then stopped uploading for many years,then when they started uploading again they started selling much more compared to those who have more content but have been contributors for less time.

Injustice for all · « **Reply #70 on:** November 08, 2023, 07:18 »

Quote from: Her Ugliness on November 08, 2023, 05:36

Still about one month review time for me.

the review time may be linked somehow to the upload limits in my opinion,I don't know how much content you upload in a year.

For example,before AI,I uploaded about a thousand content in a year,and I always had much fewer rejections and shorter waiting times compared to others.

Her Ugliness · « **Reply #71 on:** November 08, 2023, 07:45 »

Quote from: Injustice for all on November 08, 2023, 07:18

Quote from: Her Ugliness on November 08, 2023, 05:36
Still about one month review time for me.

the review time may be linked somehow to the upload limits in my opinion,I don't know how much content you upload in a year.

For example,before AI,I uploaded about a thousand content in a year,and I always had much fewer rejections and shorter waiting times compared to others.

Maybe. But I never uploaded anywhere near the numbers of AI images some people here mention that they do and I never even came close to reaching any upload limit.

Not sure that's a factor. I do not know what it is, but apparently some contributors are treated very differently on Adobe than others.

Injustice for all · « **Reply #72 on:** November 08, 2023, 09:14 »

Quote from: Her Ugliness on November 08, 2023, 07:45

Quote from: Injustice for all on November 08, 2023, 07:18
Quote from: Her Ugliness on November 08, 2023, 05:36
Still about one month review time for me.

the review time may be linked somehow to the upload limits in my opinion,I don't know how much content you upload in a year.

For example,before AI,I uploaded about a thousand content in a year,and I always had much fewer rejections and shorter waiting times compared to others.

Maybe. But I never uploaded anywhere near the numbers of AI images some people here mention that they do and I never even came close to reaching any upload limit.

Not sure that's a factor. I do not know what it is, but apparently some contributors are treated very differently on Adobe than others.

Could it be that the limits of AI content are different from the limits of traditional content?

if it is true that some contributors are treated differently from others,it would be interesting to know what parameters change this.

wordplanet · « **Reply #73 on:** November 09, 2023, 01:55 »

Reviews are moving much faster now. This month, I had a batch of AI images approved in a week which totally surprised me. I only uploaded a little over twenty images and haven't uploaded much since late May due to ongoing vertigo, so my uploads for the year are low. I waited longer for regular non-AI illustrations to be approved back in mid-May, while photo reviews have been consistently speedy. It seems they've gotten the review process much closer to normal now, at least when not uploading hundreds of images at once.

I really jumped into using Adobe Firefly late last month and already have a few thousand to do a second cull through, then process and upload a small fraction of those. I did a huge batch the last few days and hope when I view them at 100% they are as good as they looked online on my laptop. Did a bunch of anthropomorphic animals so I'll have to pay close attention to those paws and faces but from a cursory look the program has really improved.

I find it is very creative. Working on one concept can really get my mind going in so many different directions. I can try out a concept immediately without setting up my lights and buying/building props which is fun, though the better the program gets the worse it is for those of us who have actual photography, drawing and post-processing skills. Given the improvements in such a short time, I worry that it will affect all our livelihoods, although a customer who doesn't have the imagination to come up with a concept will still need someone to create images for them even if they use AI.

I figure it's a skill I have to learn and so far, it's been really fun. Hopefully they'll start selling.

I held off on uploading Christmas stuff figuring it's too late so I'm focused on stuff for the spring and summer or timeless concepts. Will see how it goes. Glad I have time to practice before having to buy the pricier plan because it takes a lot of trial and error to get it right, though I'm getting much faster and better at prompting. It's awfully fun and very addicting so I'm thinking it'll be costly down the road.

Injustice for all · « **Reply #74 on:** November 09, 2023, 17:30 »

Quote from: wordplanet on November 09, 2023, 01:55

Reviews are moving much faster now. This month, I had a batch of AI images approved in a week which totally surprised me. I only uploaded a little over twenty images and haven't uploaded much since late May due to ongoing vertigo, so my uploads for the year are low. I waited longer for regular non-AI illustrations to be approved back in mid-May, while photo reviews have been consistently speedy. It seems they've gotten the review process much closer to normal now, at least when not uploading hundreds of images at once.

I really jumped into using Adobe Firefly late last month and already have a few thousand to do a second cull through, then process and upload a small fraction of those. I did a huge batch the last few days and hope when I view them at 100% they are as good as they looked online on my laptop. Did a bunch of anthropomorphic animals so I'll have to pay close attention to those paws and faces but from a cursory look the program has really improved.

I find it is very creative. Working on one concept can really get my mind going in so many different directions. I can try out a concept immediately without setting up my lights and buying/building props which is fun, though the better the program gets the worse it is for those of us who have actual photography, drawing and post-processing skills. Given the improvements in such a short time, I worry that it will affect all our livelihoods, although a customer who doesn't have the imagination to come up with a concept will still need someone to create images for them even if they use AI.

I figure it's a skill I have to learn and so far, it's been really fun. Hopefully they'll start selling.

I held off on uploading Christmas stuff figuring it's too late so I'm focused on stuff for the spring and summer or timeless concepts. Will see how it goes. Glad I have time to practice before having to buy the pricier plan because it takes a lot of trial and error to get it right, though I'm getting much faster and better at prompting. It's awfully fun and very addicting so I'm thinking it'll be costly down the road.

yes Firefly improves very quickly,it is still a second beta version,and it is already at a good level,however the generation errors are still many,and when you go to see the images you generated at 100% magnification you realize that are not exactly as they seemed.

for the moment there is still a lot of work to be done on the generated images,I'd like to have a residual credit counter visible and on display,for the moment I think you can only see them in your Adobe account,however I haven't seen how many credits I have left,I can't see it,sorry I'm going blind!

I'm sorry about your dizziness,don't tell me,I had a terrible headache for two days,I'm working too much,I have plans for a 9 month trip to Asia next year,I hope I can make it,I have to increase my income,and I'm doubling it the efforts.

I'm about to send Christmas content shortly before the end of the week,but few,it's a too overloaded topic in my opinion,I don't intend to waste too much time on it.

my Adobe subscription for all apps will expire soon,I haven't decided what to do yet,I'd like a plan with illustrator,because in my opinion it's unbeatable,in the past I've tried other open source software but I was rather disappointed.

it's a mess!

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Author Topic: This is highly unprofessional (Read 8640 times)

Injustice for all

Wilm

Injustice for all

Wilm

Injustice for all

Jo Ann Snover

Injustice for all

derby

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cascoly

Injustice for all

derby

Injustice for all

Injustice for all

synthetick

Lukeruk

kubeslaw

Lukeruk

Her Ugliness

Injustice for all

Injustice for all

Her Ugliness

Injustice for all

wordplanet

Injustice for all

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