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Agency Based Discussion => General - Top Sites => Topic started by: SVH on October 29, 2021, 14:01

Title: How real time are sales on the big three?
Post by: SVH on October 29, 2021, 14:01
Hi,

does anyone know (for sure) when you see a sale on Adobe Stock, Shutterstock or IStock (via account management and then you see next month which photo it was) if the sale has just been made or some employee at the company filled in the sale somewhere in an sales admin-application, or a sales system updates the sales (long or short) after the fact?

Is it real-time or is it not?

Thanks in advance for your info :)

Title: Re: How real time are sales on the big three?
Post by: Firn on October 29, 2021, 16:11
I just know that Shutterstock is not real time for sure when it comes to sales through their API partners. There was once a case where someone tried buying a sticker with his artwork through a site that claimed to be a partner of SS to see whether the sale will register and it took quite a while for the sale to show up on his dashboard. I also noticed that for like 1-2 weeks after holidays like Halloween and Christmas I keep selling way more holiday-related images then through the rest of the year even though the holiday is already over. I always assumed these were also API partner sales. I know of at least 2 other stock sites where it was confirmed by staff that partner sales can take as long as 3 months to show up.
 I would assume that partner sales also aren't real time with iStock and Adobe, because they have to wait for the partners to report the sales to them, but with these agencies I can't tell for sure.
Title: Re: How real time are sales on the big three?
Post by: Uncle Pete on October 31, 2021, 12:43
Nothing on IS is real time? Oh that mystery number of how many sales total, still questionable.

Regular sales on SS have the time and date on them. I'll go with Firn on API partners being delayed or questionable. I have no data on the facts for that. But f the real time of the download isn't shown, you'll just have the time it was reported.

AS shows the time, down to the minute and the date. I think those numbers are real. "10/29/2021, 1:46:02 PM" but the emails for me are not until the next morning.


Is it real-time or is it not?


You would have to click every hour, or every 15 minutes, on Adobe, all day, until you see a sale posted and check what time it's reported vs when it appears. I'm not that worried about 36c or in the case of 10c to do that, but SS does show the location and the registered time if you know how to find it.
Title: Re: How real time are sales on the big three?
Post by: SVH on November 02, 2021, 12:04
Thanks Firn and Uncle Pete for your insights.

On Adobe stock I do see a time displayed and yes the time displayed looks real time (taking into account where you live because that might differ). But is that time coming from the moment the customer (via the Adobe Stock website) makes the purchase or when the system or employee of Adobe registers the sale (long or short after the fact)?

With Shutterstock I see the location and date but not the timestamp. Wondering how to retrieve that Pete!

Istock is completely weird. I got sales on dates when the picture wasn't even uploaded yet :) I know you can see your sales volume daily on the account management tab on the website (not the app) but you never know which photo and it's never in line with views of that day. And then it's not in line with your sales report you receive three weeks later on months closing either.

Obviously third party sales will act differently but I'm wondering about the direct sales of the agencies itself.




Title: Re: How real time are sales on the big three?
Post by: For Real on November 02, 2021, 12:20
"Istock is completely weird. I got sales on dates when the picture wasn't even uploaded yet :) I know you can see your sales volume daily on the account management tab on the website (not the app) but you never know which photo and it's never in line with views of that day. And then it's not in line with your sales report you receive three weeks later on months closing either."

Weird is a kind way of saying they are truly F'ed up  :-\
Title: Re: How real time are sales on the big three?
Post by: MatHayward on November 02, 2021, 18:51
Thanks Firn and Uncle Pete for your insights.

On Adobe stock I do see a time displayed and yes the time displayed looks real time (taking into account where you live because that might differ). But is that time coming from the moment the customer (via the Adobe Stock website) makes the purchase or when the system or employee of Adobe registers the sale (long or short after the fact)?

Sales are displayed in your Adobe Stock statistics as they occur, in real time.

-Mat Hayward


Title: Re: How real time are sales on the big three?
Post by: SVH on November 03, 2021, 01:23
Sales are displayed in your Adobe Stock statistics as they occur, in real time.

-Mat Hayward

Hi Mat, thank you for your insight and reply! Nice to hear that Adobe works this way. It would be also insightful and fun if you could see in which country the sale was made. Maybe something that Adobe can think about sharing as well in the activity overview? And an app for your mobile phone would be handy and welcome also, if I may suggest.
Title: Re: How real time are sales on the big three?
Post by: YadaYadaYada on November 03, 2021, 06:39
Sales are displayed in your Adobe Stock statistics as they occur, in real time.

-Mat Hayward

Hi Mat, thank you for your insight and reply! Nice to hear that Adobe works this way. It would be also insightful and fun if you could see in which country the sale was made. Maybe something that Adobe can think about sharing as well in the activity overview? And an app for your mobile phone would be handy and welcome also, if I may suggest.
You can look back 13 months no more, at one time. Adobe data on image sales details is lacking.
Title: Re: How real time are sales on the big three?
Post by: MatHayward on November 03, 2021, 09:51
Sales are displayed in your Adobe Stock statistics as they occur, in real time.

-Mat Hayward

Hi Mat, thank you for your insight and reply! Nice to hear that Adobe works this way. It would be also insightful and fun if you could see in which country the sale was made. Maybe something that Adobe can think about sharing as well in the activity overview? And an app for your mobile phone would be handy and welcome also, if I may suggest.
You can look back 13 months no more. Adobe data on image sales details is lacking.

Just a minor correction here @Yada. You can view any custom date range you select as long as it is within a 13 month period. It doesn't have to be the most recent 13 months.

thanks for the feedback,

Mat Hayward
Title: Re: How real time are sales on the big three?
Post by: kall3bu on November 03, 2021, 14:33
# It would be also insightful and fun if you could see in which country the sale was made. Maybe something that Adobe can think about sharing as well in the activity overview? #
[/quote]

Then I would have evidences that my photography never will be sold to Indonesia because of this s....t regional thing! :-[
Title: Re: How real time are sales on the big three?
Post by: lima on November 03, 2021, 17:16
Mat, It would be great to have an adobestock app where you can see sales and what country they come from, think about it!
Title: Re: How real time are sales on the big three?
Post by: YadaYadaYada on November 04, 2021, 09:01
Sales are displayed in your Adobe Stock statistics as they occur, in real time.

-Mat Hayward

Hi Mat, thank you for your insight and reply! Nice to hear that Adobe works this way. It would be also insightful and fun if you could see in which country the sale was made. Maybe something that Adobe can think about sharing as well in the activity overview? And an app for your mobile phone would be handy and welcome also, if I may suggest.
You can look back 13 months no more. Adobe data on image sales details is lacking.

Just a minor correction here @Yada. You can view any custom date range you select as long as it is within a 13 month period. It doesn't have to be the most recent 13 months.

thanks for the feedback,

Mat Hayward

I fixed it. Corrected by Mat I was wrong, only a 13 month period at once. I'd like to see lifetime earnings or lifetime downloads for images, how do I do that?
Title: Re: How real time are sales on the big three?
Post by: Jo Ann Snover on November 04, 2021, 11:59
...I'd like to see lifetime earnings or lifetime downloads for images, how do I do that?

It's been asked for many times, along with other contributor stats features, but nothing so far...
Title: Re: How real time are sales on the big three?
Post by: Diana Herrmann on November 08, 2021, 09:14
Sales are displayed in your Adobe Stock statistics as they occur, in real time.

-Mat Hayward

Hi Mat, thank you for your insight and reply! Nice to hear that Adobe works this way. It would be also insightful and fun if you could see in which country the sale was made. Maybe something that Adobe can think about sharing as well in the activity overview? And an app for your mobile phone would be handy and welcome also, if I may suggest.
You can look back 13 months no more. Adobe data on image sales details is lacking.

Just a minor correction here @Yada. You can view any custom date range you select as long as it is within a 13 month period. It doesn't have to be the most recent 13 months.

thanks for the feedback,

Mat Hayward

How do I see lifetime earnings for my best photos? I can't find that, or lifetime download total.
Title: Re: How real time are sales on the big three?
Post by: Firn on November 08, 2021, 10:55
Sales are displayed in your Adobe Stock statistics as they occur, in real time.

-Mat Hayward

Hi Mat, thank you for your insight and reply! Nice to hear that Adobe works this way. It would be also insightful and fun if you could see in which country the sale was made. Maybe something that Adobe can think about sharing as well in the activity overview? And an app for your mobile phone would be handy and welcome also, if I may suggest.
You can look back 13 months no more. Adobe data on image sales details is lacking.

Just a minor correction here @Yada. You can view any custom date range you select as long as it is within a 13 month period. It doesn't have to be the most recent 13 months.

thanks for the feedback,

Mat Hayward

How do I see lifetime earnings for my best photos? I can't find that, or lifetime download total.

Lifetime downloads can be seen when you go to your dashboard and select "Lifetime"  on the "Time frame" drop down menu on the upper left corner of your dashboard.

There is no easy way to see lifetime earnings for individual photos.

 From the dashboard click on the arrow on the right of your earnings, then you'll get to your statistics with your top sellers. You can't select single photos, you just get displayed them all from bestseller at the top. You can then select different timeframes of 13 month and then add the sum to get the total sum of what an image in the list has earned you.  But it's not really a very efficient way.