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How real time are sales on the big three?

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SVH:
Hi,

does anyone know (for sure) when you see a sale on Adobe Stock, Shutterstock or IStock (via account management and then you see next month which photo it was) if the sale has just been made or some employee at the company filled in the sale somewhere in an sales admin-application, or a sales system updates the sales (long or short) after the fact?

Is it real-time or is it not?

Thanks in advance for your info :)

Firn:
I just know that Shutterstock is not real time for sure when it comes to sales through their API partners. There was once a case where someone tried buying a sticker with his artwork through a site that claimed to be a partner of SS to see whether the sale will register and it took quite a while for the sale to show up on his dashboard. I also noticed that for like 1-2 weeks after holidays like Halloween and Christmas I keep selling way more holiday-related images then through the rest of the year even though the holiday is already over. I always assumed these were also API partner sales. I know of at least 2 other stock sites where it was confirmed by staff that partner sales can take as long as 3 months to show up.
 I would assume that partner sales also aren't real time with iStock and Adobe, because they have to wait for the partners to report the sales to them, but with these agencies I can't tell for sure.

Uncle Pete:
Nothing on IS is real time? Oh that mystery number of how many sales total, still questionable.

Regular sales on SS have the time and date on them. I'll go with Firn on API partners being delayed or questionable. I have no data on the facts for that. But f the real time of the download isn't shown, you'll just have the time it was reported.

AS shows the time, down to the minute and the date. I think those numbers are real. "10/29/2021, 1:46:02 PM" but the emails for me are not until the next morning.


--- Quote from: SVH on October 29, 2021, 14:01 ---
Is it real-time or is it not?


--- End quote ---

You would have to click every hour, or every 15 minutes, on Adobe, all day, until you see a sale posted and check what time it's reported vs when it appears. I'm not that worried about 36c or in the case of 10c to do that, but SS does show the location and the registered time if you know how to find it.

SVH:
Thanks Firn and Uncle Pete for your insights.

On Adobe stock I do see a time displayed and yes the time displayed looks real time (taking into account where you live because that might differ). But is that time coming from the moment the customer (via the Adobe Stock website) makes the purchase or when the system or employee of Adobe registers the sale (long or short after the fact)?

With Shutterstock I see the location and date but not the timestamp. Wondering how to retrieve that Pete!

Istock is completely weird. I got sales on dates when the picture wasn't even uploaded yet :) I know you can see your sales volume daily on the account management tab on the website (not the app) but you never know which photo and it's never in line with views of that day. And then it's not in line with your sales report you receive three weeks later on months closing either.

Obviously third party sales will act differently but I'm wondering about the direct sales of the agencies itself.

For Real:
"Istock is completely weird. I got sales on dates when the picture wasn't even uploaded yet :) I know you can see your sales volume daily on the account management tab on the website (not the app) but you never know which photo and it's never in line with views of that day. And then it's not in line with your sales report you receive three weeks later on months closing either."

Weird is a kind way of saying they are truly F'ed up  :-\

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