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I need informations about approval times for Getty : )

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Gillu:
Hello everyone,
I am new to this forum! I hope to post this in the right section ..: )
I hope to find someone who can answer some question about fisrt submission to be a Getty contributor.
I have sent my application on 18th december 2015. I have read that they answer in 14 lavorative days, but today is 18th January, which is a month, and I am still "under review".
I have also tried to contact them and send a mail via the form on the website, but still no answer.
Can someone tell me how long does it take to have a response? is it normal to wait a month or not?
Thanks a lot for all your answer!

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