MicrostockGroup

Microstock Photography Forum - General => General Stock Discussion => Topic started by: brm1949 on October 14, 2009, 15:27

Title: 123RF payment
Post by: brm1949 on October 14, 2009, 15:27
Has anyone received their September 2009 payment yet? I would think that it would have sent out by now.
Title: Re: 123RF payment
Post by: designalldone on October 14, 2009, 15:54
Looking at previous payments, I've always received mine on either the 14th or 15th so I'm really hoping it turns up tomorrow!  :)

Edited to add: As expected, just got paid this morning  ;D
Title: Re: 123RF payment
Post by: brm1949 on October 15, 2009, 05:19
Received payment this morning, all is well.
Title: Re: 123RF payment
Post by: alfonsodetomas on October 15, 2009, 06:38
me too  ;)
Title: Re: 123RF payment
Post by: melastmohican on October 15, 2009, 17:36
I got payment but earnings page is completely messed up.
Title: Re: 123RF payment
Post by: lisafx on October 15, 2009, 19:06
Well just dandy.  I haven't been paid. 

I would not be concerned with it being only the 15th of the month, except that apparently others are getting paid. 
Title: Re: 123RF payment
Post by: Pixart on October 15, 2009, 20:31
No payment and my earnings have gone down by $1.33 to boot.

Retracting my statement.  I have an e-mail that says I've received funds.  123 shows that the money is still in my account, I guess it will update overnight.
Title: Re: 123RF payment
Post by: Pixart on October 15, 2009, 21:05
Bloody Hell. 

The you've got funds notice went to my correspondence e-mail address.  what?  They've always paid me correctly in the past, nothing has changed on my profile and the paypal box has my correct Paypal info.

Let's see how long this takes to straighten out.
Title: Re: 123RF payment
Post by: mm@123rf on October 15, 2009, 22:45
Bloody Hell.  

The you've got funds notice went to my correspondence e-mail address.  what?  They've always paid me correctly in the past, nothing has changed on my profile and the paypal box has my correct Paypal info.

Let's see how long this takes to straighten out.

Hi All,

There has been an error in payment by our system. Instead of sending payment to your registered PayPal email, earnings were sent out to correspondence emails. Not to worry, we will proceed to repay you.

For those of you who've not been paid, we've managed to halt the error before it spreads to other accounts. Our system is now processing the payout. It may take a while due to the large volume that needs to be processed in a short time span.
Do give us a few more hours ;)
Your kind understanding is very much appreciated.
Title: Re: 123RF payment
Post by: leaf on October 16, 2009, 01:05
thanks for the update mm
Title: Re: 123RF payment
Post by: Pixart on October 16, 2009, 11:17
123, thanks for the prompt attention. My e-mail was responded to very quickly also.  I've only had to contact 123 one other time, but both times you have really stood out with customer service.  It certainly makes you stand out from a couple of the big agencies.
Title: Re: 123RF payment
Post by: sam100 on October 16, 2009, 14:51
123 has always been very punctual for me... no complains here.
I'm always surprised  why some people are jumping around when a payment is 1 or 2 days late.... Give it a few more days  and it will come.  If there is a delay of more then a week.. then it's time to ask questions... and best way is still to contact site support first.

Patrick H.
Title: Re: 123RF payment
Post by: lisafx on October 17, 2009, 16:38
Payout arrived yesterday.  Thanks for sorting out the problem.  :)

123 has always been very punctual for me... no complains here.
I'm always surprised  why some people are jumping around when a payment is 1 or 2 days late....

BTW, I always love when people say something like "I have never had a problem with XX site" and then go on to slam people who HAVE had repeated problems with that site by characterizing them as "jumping around" or similar.  

Easy to see why someone who has never had a problem there would not be complaining.   ::)

Not just trying to single out Patrick.  Seems like people bitching about other people's posts is starting to outweigh bitching about the sites around here lately, LOL.

Title: Re: 123RF payment
Post by: Jonathan Ross on October 18, 2009, 12:16
Good post Patrick.

Best,
Jonathan
Title: Re: 123RF payment
Post by: fotografer on October 18, 2009, 13:32
I still haven't been paid, is anybody else in the same situaltion?