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Microstock Photography Forum - General => General Stock Discussion => Topic started by: Tantoon on November 21, 2012, 06:53

Title: 123rf Requesting a file to be sent by email?!!
Post by: Tantoon on November 21, 2012, 06:53
Hi guys,
did this happen to you before? I sent them a reply explaining that We "Contributors"  ::) don't send our precious work by Email just because someone managed to add the @123rf.com after his/her email address and I re-uploaded the file and sent them link, yet they said that the new file is also corrupted, I checked, Double checked, nothing! everything looks okay!
is this scam?

here's a copy of the email I got:

Dear contributor,

We'd like to request you to resend image http://www.123rf.com/photo_xxxx (http://www.123rf.com/photo_xxxx)  again as the EPS file image is corrupted.

Do get back to us as soon as possible as a client is interested in it.

*Kindly ZIP and ATTACH the file to us through email.

Thank you.

Sincerely,
Estrel

Best regards, always!
Submissions & Review Team
for 123RF.com
 
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: Carl on November 21, 2012, 06:58
It does smell like a scam.  I think if it were me, I'd contact support at 123RF and ask if it's legit.
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: Perry on November 21, 2012, 07:01
someone managed to add the @123.com after his/her email address

You mean @123rf.com ?
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: Tantoon on November 21, 2012, 08:05
Sorry my Bad, Yes @123rf.com
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: cidepix on November 21, 2012, 08:05
Hi guys,
did this happen to you before? I sent them a reply explaining that We "Contributors"  ::) don't send our precious work by Email just because someone managed to add the @123.com after his/her email address and I re-uploaded the file and sent them link, yet they said that the new file is also corrupted, I checked, Double checked, nothing! everything looks okay!
is this scam?

here's a copy of the email I got:

Dear contributor,

We'd like to request you to resend image [url]http://www.123rf.com/photo_xxxx[/url] ([url]http://www.123rf.com/photo_xxxx[/url])  again as the EPS file image is corrupted.

Do get back to us as soon as possible as a client is interested in it.

*Kindly ZIP and ATTACH the file to us through email.

Thank you.

Sincerely,
Estrel

Best regards, always!
Submissions & Review Team
for 123RF.com


it's obviously a scam..
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: Perry on November 21, 2012, 08:07
Why would you think this is a scam if the recipient has a @123rf.com adress? What would the scammer benefit from this?
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: Tantoon on November 21, 2012, 08:11
Why would you think this is a scam if the recipient has a @123rf.com adress? What would the scammer benefit from this?

and why would a big stock agency ask a contributor to send one file BY EMAIL!!
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: John W. on November 21, 2012, 08:19
Why would you think this is a scam if the recipient has a @123rf.com adress? What would the scammer benefit from this?

and why would a big stock agency ask a contributor to send one file BY EMAIL!!

Because the regular upload to them failed. It's not possible for a scam to make an @123rf.com e-mail address.
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: Perry on November 21, 2012, 08:19
Why would you think this is a scam if the recipient has a @123rf.com adress? What would the scammer benefit from this?

and why would a big stock agency ask a contributor to send one file BY EMAIL!!

How shoud they do it then?
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: Tantoon on November 21, 2012, 08:39

I Believe IT'S SCAM (THE PROFESSIONAL SCARY TYPE)
how? Well I'm registered at 123rf.com with the Email "A at xxx.com" however I'm setting that email address to forward all my emails to "B at xxx.com" (for security purposes)
so basically if it was 123rf.com it should have emailed me at A at xxx.com (the email they have in their database/record)  and not "B at xxx.com"  the other one I use for day to day stuff!
or perhaps it's me!


Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: Mantis on November 21, 2012, 08:49
Hi guys,
did this happen to you before? I sent them a reply explaining that We "Contributors"  ::) don't send our precious work by Email just because someone managed to add the @123rf.com after his/her email address and I re-uploaded the file and sent them link, yet they said that the new file is also corrupted, I checked, Double checked, nothing! everything looks okay!
is this scam?

here's a copy of the email I got:

Dear contributor,

We'd like to request you to resend image [url]http://www.123rf.com/photo_xxxx[/url] ([url]http://www.123rf.com/photo_xxxx[/url])  again as the EPS file image is corrupted.

Do get back to us as soon as possible as a client is interested in it.

*Kindly ZIP and ATTACH the file to us through email.

Thank you.

Sincerely,
Estrel

Best regards, always!
Submissions & Review Team
for 123RF.com



Just email 123 from their website and verify, or call them. It's not that difficult to verify the email.
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: Microbius on November 21, 2012, 08:52
I've had that too, a few months back.
I don't believe it was a scam and sent them a replacement, though mine was signed by a different staff member.
My email made clear it was because a buyer had purchased the file and discovered it had become corrupted.

It is possible trick your email software into misreporting the sender somehow though, I have had emails reporting to be from @paypal.com when they were obvious scams
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: Perry on November 21, 2012, 09:03
It is possible trick your email software into misreporting the sender somehow though, I have had emails reporting to be from @paypal.com when they were obvious scams

Yes, you can change the sender, but it the action needs a reply to the email, the scammers cannot have any benefit.
Scammers usually include some bogus link to follow, not email reply.
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: mtkang on November 21, 2012, 09:20
i think a scammer will be more interested to tell u she is the princess from an africa country and want u to inherit her fortune..

Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: cidepix on November 21, 2012, 09:29
anyway, I would never send my files via email..
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: alex123rf on November 21, 2012, 20:28
Hi everyone,

I can verify that it was a legitimate email. Estrel is a member of our Content Acquisition team.

If you prefer to send via FTP it's no problem for us. Just let us know that it's sitting in your FTP folder and let us know by return email.

Our IT team can then retrieve it and replace it thereafter.

Sometimes the EPS is corrupted during processing or the transfer of files, or perhaps during transfer via FTP there might be a glitch.

So from time to time as and when we discover problems, we do ask for original files via email to avoid getting them re-processed by mistake.

But as I said before, if you're not comfortable with email, please FTP it up into our FTP server and we'll take it from there on.

Thank you,

Alex.
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: tab62 on November 21, 2012, 22:08
The End  ;D


Interesting story while it lasted...
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: Tantoon on November 22, 2012, 00:23
Hi everyone,

I can verify that it was a legitimate email. Estrel is a member of our Content Acquisition team.

If you prefer to send via FTP it's no problem for us. Just let us know that it's sitting in your FTP folder and let us know by return email.

Our IT team can then retrieve it and replace it thereafter.

Sometimes the EPS is corrupted during processing or the transfer of files, or perhaps during transfer via FTP there might be a glitch.

So from time to time as and when we discover problems, we do ask for original files via email to avoid getting them re-processed by mistake.

But as I said before, if you're not comfortable with email, please FTP it up into our FTP server and we'll take it from there on.

Thank you,

Alex.


it's not the "How to send the file" that concerned me, it was the email itself, anyway thanks for verifying it Alex I'll contact you soon,
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: RacePhoto on November 22, 2012, 01:24
i think a scammer will be more interested to tell u she is the princess from an africa country and want u to inherit her fortune..

You too, and I have all kinds of dead relatives that I never heard of before, in Nigeria. Wow what a coincidence.  ;)

Nice to see a legit file update, and the company cares, which means a sale is pending.
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: Mantis on November 22, 2012, 08:51
Hi guys,
did this happen to you before? I sent them a reply explaining that We "Contributors"  ::) don't send our precious work by Email just because someone managed to add the @123rf.com after his/her email address and I re-uploaded the file and sent them link, yet they said that the new file is also corrupted, I checked, Double checked, nothing! everything looks okay!
is this scam?

here's a copy of the email I got:

Dear contributor,

We'd like to request you to resend image [url]http://www.123rf.com/photo_xxxx[/url] ([url]http://www.123rf.com/photo_xxxx[/url])  again as the EPS file image is corrupted.

Do get back to us as soon as possible as a client is interested in it.

*Kindly ZIP and ATTACH the file to us through email.

Thank you.

Sincerely,
Estrel

Best regards, always!
Submissions & Review Team
for 123RF.com



Just email 123 from their website and verify, or call them. It's not that difficult to verify the email.


See above.
Title: Re: 123rf Requesting a file to be sent by email?!!
Post by: Poncke on November 22, 2012, 13:18
Why do people always ask if something is a scam in a forum where NOONE will ever have the answer? Just email the freaken agency and ask THEM

Because almost everyone here said it was a scam when it wasnt, almost depriving the OP from selling his stuff