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Microstock Photography Forum - General => General Stock Discussion => Topic started by: oscarcwilliams on February 28, 2023, 18:51

Title: Adobe Stock--Thumbnail Sales Missing.
Post by: oscarcwilliams on February 28, 2023, 18:51

The last two days I have sales on Adobe Stock but the THUMB-NAILS and earnings of the photos are not showing up on the earning page.  I got an e-mail today telling me I had sales but NO thumbails with the earning.  Anyone else having this problem?  Thanks

Title: Re: Adobe Stock--Thumbnail Sales Missing.
Post by: MatHayward on February 28, 2023, 20:55

Quote from: oscarcwilliams on February 28, 2023, 18:51

The last two days I have sales on Adobe Stock but the THUMB-NAILS and earnings of the photos are not showing up on the earning page.  I got an e-mail today telling me I had sales but NO thumbails with the earning.  Anyone else having this problem?  Thanks

You are likely experiencing a browser issue, Oscar. Try clearing your browser cache or use a different browser entirely.

The other possibility is that you inadvertently created an alternate account and are signed into that one instead.

-Mat Hayward

Title: Re: Adobe Stock--Thumbnail Sales Missing.
Post by: oscarcwilliams on March 01, 2023, 06:48

Thanks Matt for your assistance. It was my browser that I cleaned out and everything is back to normal.  Again thanks again--Oscar Williams.