great nasa.com is it? NASA here i come .literally

Hello,

I sent one image to test it and it was refused, so I have written to suppot:

Hello,

You refused this image by:

NASA Restriction: We cannot accept unaltered NASA images.

However, I see that this user have thousands of videos unaltered:

https://www.shutterstock.com/video/clip-28292095-2010s-space-shuttle-atlantis-lifts-off-cape

I also read on your documentation here:

https://www.shutterstock.com/contributorsupport/articles/kbat02/000006554

That:

There is, however, one small exception to this policy. If you submit images that incorporate NASA elements that are in the public domain, Shutterstock may accept the image as long as the following text is included in the title for that image:  �Elements of this image furnished by NASA.�

In my content, it referred to the content being of the nasa. What is the cause of rejection if I do not violate your own conditions? Thank you.