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They don't have any SLA at all (i.e. they don't guarantee your data is safe); and there are quite a few stories in the internet about people who lost their data with Carbonite.Therefore I would not rely on such service as a primary backup - although it could be not bad for keeping an extra copy.BTW this was discussed in another thread a few weeks ago with various backup alternatives mentioned.
Quote from: MikLav on January 23, 2009, 05:42They don't have any SLA at all (i.e. they don't guarantee your data is safe); and there are quite a few stories in the internet about people who lost their data with Carbonite.Therefore I would not rely on such service as a primary backup - although it could be not bad for keeping an extra copy.BTW this was discussed in another thread a few weeks ago with various backup alternatives mentioned.Not that I wan't to argue about maybe a few mistakes... I don't know of any, but for those of you, who might be interested, below I have inserted a description published by the CEO. He's email adress is incluted so it should be possible to obtain a full technical description of the security setup...:
HI MIklav,I'm an SAP Solution architecht in the daytime, so I do know the meaning of the term "SLA" as this is an integrated part of my daily work life.My opinnion is that it has no relevans what so ever when you speak about guaranteed uptime... Since out backup's needs to be maintained onj a daily basis with limited amounts of data, I don't mind that the system is down for something like 2-5 % of the time... Have in mind that you're not dealing with the database of yor national bank or something like that
I just have a small clarification to the post from Oboy... Carbonite holds ONLY ONE version of your files. When the files are deleted from your local machine, Carbonite keeps the file for 30 days before deleting it. So only one version, but 30 days to recover files deleted by mistake.