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Microstock Photography Forum - General => General Stock Discussion => Topic started by: fotoroad on June 14, 2016, 07:07

Title: Approved video is not available on SS
Post by: fotoroad on June 14, 2016, 07:07

I upload new video to SS it was approved I get confirmation email but video is not visible only messages on SS web page. - We're sorry, this clip is no longer available

Any idea why?
Thanks

Title: Re: Approved video is not available on SS
Post by: alno on June 14, 2016, 07:14

Quote from: fotoroad on June 14, 2016, 07:07

I upload new video to SS it was approved I get confirmation email but video is not visible only messages on SS web page. - We're sorry, this clip is no longer available

Any idea why?
Thanks

I had such a message once, it was some video coding issue on their site as they told. I asked support to fix it and the problem was solved within a day or two.

Title: Re: Approved video is not available on SS
Post by: Desintegrator on June 14, 2016, 08:37

Quote from: fotoroad on June 14, 2016, 07:07

I upload new video to SS it was approved I get confirmation email but video is not visible only messages on SS web page. - We're sorry, this clip is no longer available

Any idea why?
Thanks

Happened a lot in the last weeks, you have to wait 1-2 day and it will be fine.
My guess is that they have accepted a huge amounts of videos now as the review time went down from about 2 weeks to about half a day, and the servers cannot keep up with all the new clips.

Title: Re: Approved video is not available on SS
Post by: fotoroad on June 14, 2016, 12:49

Thanks Desintegrator and Irina Anosova

Title: Re: Approved video is not available on SS
Post by: pkphotos on June 14, 2016, 13:36

Quote from: fotoroad on June 14, 2016, 07:07

I upload new video to SS it was approved I get confirmation email but video is not visible only messages on SS web page. - We're sorry, this clip is no longer available

Any idea why?
Thanks

Patience, it will appear for sure